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Hi, this is my first time here, and I must keep this short.
I was working on Microsoft Word and it starts lagging. No problem, it
happens all the time after I use it a long time. I save and restart the
computer. Everything is normal. But when the Toshiba is on the TOSHIBA: IN
TOUCH WITH TOMORROW it attempts to restart. Not successful. Just before the
Windows Logo and loading bar show up, the screen goes black (not as in the
black but still active screen, as in "power off" screen. It's completely
dead) and it keeps looping back to the TOSHIBA: ITWT screen. It's been like
that for 15 minutes, I tried booting Safe Mode, unplugging and replugging,
all nothing. My child needs to use that computer for 3 project printouts, and
if this doesn't get resolved soon, my child's work and computer is in
jeopardy!
Someone please help!!!
I was working on Microsoft Word and it starts lagging. No problem, it
happens all the time after I use it a long time. I save and restart the
computer. Everything is normal. But when the Toshiba is on the TOSHIBA: IN
TOUCH WITH TOMORROW it attempts to restart. Not successful. Just before the
Windows Logo and loading bar show up, the screen goes black (not as in the
black but still active screen, as in "power off" screen. It's completely
dead) and it keeps looping back to the TOSHIBA: ITWT screen. It's been like
that for 15 minutes, I tried booting Safe Mode, unplugging and replugging,
all nothing. My child needs to use that computer for 3 project printouts, and
if this doesn't get resolved soon, my child's work and computer is in
jeopardy!
Someone please help!!!