Think like a People Scientist: How Microsoft used Viva Insights to understand organizational change

  • Thread starter Thread starter Avneeta_Solanki
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Avneeta_Solanki

On September 11 we took a deep dive into the transformative power of Viva Glint, People Science and Viva Insights in understanding and driving organizational change. I was joined by our Viva People Scientists Keith Mcgrane, Beth Demko and Jennifer Stoll, and Todd Crutchfield (Principal Data Science Manager at Microsoft). The session unpacked the nuances of employee sentiment, organizational data, and the innovative use of Organizational Network Analysis (ONA) within Viva Insights.



Key points discussed during this webinar:

  • People Science and Change: Jennifer and Beth kicked off by exploring the People Science perspective behind organizational change, focusing on employee sentiment and the theories that guide our understanding during organizational transitions.
  • Introducing Viva Insights and Organizational Network Analysis: Keith introduced the concept of adding organizational data into your employee listening strategy. He spoke about how Viva Insights leverages organizational data to complement employee sentiment, with a special focus on ONA's role in understanding and facilitating change.
  • Microsoft's Use Case: Todd added a practical example from Microsoft, demonstrating how ONA was used internally to assess the impact of organizational restructuring on employee collaboration.



This session was a reminder of the power of data in understanding and navigating the human aspects of organizational change. It also highlighted the combined value of employee sentiment and organizational data to leaders during times of change.



We invite you to watch the recording and access the slides and other useful resources from this event below.




Read more about the Microsoft ONA use case HERE.

Learn more about our perspective on Holistic Listening HERE.

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