Hello all,
I recently upgraded my friends laptop from Windows 7 to Windows 8.
The laptop is a CQ60-XXXX series Compaq. She is indicating that now after the machine enters sleep mode it won't come out. It acts like it is... but it never resumes. A hard reset is required. I used remote assistance pulled the logs and I am seeing this..
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 1/1/2013 1:02:30 PM
Event ID: 137
Task Category: None
Level: Error
Keywords: (4)
User: N/A
Computer: Bethlaptop
Description:
The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S4). This can result in reduced resume performance.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>137</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000004</Keywords>
<TimeCreated SystemTime="2013-01-01T18:02:30.493069300Z" />
<EventRecordID>808</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="2556" />
<Channel>System</Channel>
<Computer>Bethlaptop</Computer>
<Security />
</System>
<EventData>
<Data Name="SleepState">4</Data>
</EventData>
</Event>
I have tried HP's website... BIOS was flashed last time I worked on the Machine. I was thinking maybe video drivers... It has the Intel Express 4 Graphics. Windows 8 installed them an Intel's website doesn't seem to offer a separate Windows 8 Driver for
this chipset...
UGH! Any advice?
View the full article
I recently upgraded my friends laptop from Windows 7 to Windows 8.
The laptop is a CQ60-XXXX series Compaq. She is indicating that now after the machine enters sleep mode it won't come out. It acts like it is... but it never resumes. A hard reset is required. I used remote assistance pulled the logs and I am seeing this..
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 1/1/2013 1:02:30 PM
Event ID: 137
Task Category: None
Level: Error
Keywords: (4)
User: N/A
Computer: Bethlaptop
Description:
The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S4). This can result in reduced resume performance.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>137</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000004</Keywords>
<TimeCreated SystemTime="2013-01-01T18:02:30.493069300Z" />
<EventRecordID>808</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="2556" />
<Channel>System</Channel>
<Computer>Bethlaptop</Computer>
<Security />
</System>
<EventData>
<Data Name="SleepState">4</Data>
</EventData>
</Event>
I have tried HP's website... BIOS was flashed last time I worked on the Machine. I was thinking maybe video drivers... It has the Intel Express 4 Graphics. Windows 8 installed them an Intel's website doesn't seem to offer a separate Windows 8 Driver for
this chipset...
UGH! Any advice?
View the full article