Im really hoping someone can help with this BSOD I am getting... When it pops up, it states "SYETEM_SERVICE_EXCEPTION"I read another post like this on the forums and someone helping asked for the msinfo logs and minidump logs, so I got both of those and uploaded them to my skydrive as the other forum prompted. If it can help here are the links:https://skydrive.live.com/redir?resid=75737EF9177F8062!1453https://skydrive.live.com/redir?resid=75737EF9177F8062!1452There are other times when my computer crashes, and I get a message saying "explorer.exe has stopped responding" and I get a message to End Task, but it is frozen and wont let me. These two events have been happening the last two months or so at lease once
a day.Troubleshooting, I thought Norton360 might be the problem, but I found out that it wasnt after I used Norton's removal tool and uninstalled the software. Then I thought I was getting a lot closer when I uninstalled my nvidia graphics card drivers, it worked
for what seemed to be a bit longer but it again did nothing. From what I can tell, the problem (usually) happens when I leave my computer idle for 5-10min. I have turned my screensaver off and set the power options to never sleep.. problem still exists.I noticed that in my Event Viewer, I get this same message every 1 minute or so... Source:Security-SSP - Event ID:16385 "Failed to schedule Software Prevention Service for re-start at 2113-02-12T22:21:08Z. Error code:0x80041316."I dont know if that has anything to do with it, but the Event Viewer showed that message right before the crash.I am REALLY hoping someone can help me. I am so lost. I have tried everything. I tried that driver checker utility, I did that system file checker scan in the CMD, Ran a full scan with Windows Defender, uninstalled most of my software, unplugged all usbs and
unnecessary hardware... I am just so lost. I have software installed from a friend that I can NOT ever reinstall so refreshing/reinstalling Windows is my absolute last resort. Hoping someone can help?
View this thread
a day.Troubleshooting, I thought Norton360 might be the problem, but I found out that it wasnt after I used Norton's removal tool and uninstalled the software. Then I thought I was getting a lot closer when I uninstalled my nvidia graphics card drivers, it worked
for what seemed to be a bit longer but it again did nothing. From what I can tell, the problem (usually) happens when I leave my computer idle for 5-10min. I have turned my screensaver off and set the power options to never sleep.. problem still exists.I noticed that in my Event Viewer, I get this same message every 1 minute or so... Source:Security-SSP - Event ID:16385 "Failed to schedule Software Prevention Service for re-start at 2113-02-12T22:21:08Z. Error code:0x80041316."I dont know if that has anything to do with it, but the Event Viewer showed that message right before the crash.I am REALLY hoping someone can help me. I am so lost. I have tried everything. I tried that driver checker utility, I did that system file checker scan in the CMD, Ran a full scan with Windows Defender, uninstalled most of my software, unplugged all usbs and
unnecessary hardware... I am just so lost. I have software installed from a friend that I can NOT ever reinstall so refreshing/reinstalling Windows is my absolute last resort. Hoping someone can help?
View this thread