C
Chigongman
I have a mission-critical business system at stake here!
I encountered a system crash a few days ago that caused my system to reboot
and apparently resulted in major corruption of the registry. I can still
operate but it intermittently fails to populate the main program groups
(Start menu, Programs, Add/Remove, etc). And it's getting worse.
I need to do a System Restore from a prior date. Checkpoints are there.
HOWEVER:
System Restore is telling me it "CANNOT RESTORE" the system when I try to
restore from a checkpoint date that's prior to the date when Software
Distribution Service 3.0 showed up (which happens to have been two hours
after the system crash that I need to pre-date -- I let Automatic Updates do
the update without realizing I had corruption and certainly without realizing
that the update would prevent accessing restore points)!
According to some posts I'd found on the web, this is exactly what others
have encountered as well: System Restore won't allow a restore from a
checkpoint date that's prior to the date Software Distribution Service 3.0
was installed.
And I have yet to find anyone who has found a way to uninstall Software
Distribution Service 3.0 (or find any other way for the System Restore to
occur).
Before I tried to do the System Restore, I called MS tech support to be
prudent after the posts I'd seen that said it might not work. I got them to
move me up to a level 2 tech, who said I didn't need to uninstall Software
Distribution Service 3.0 before doing a System Restore. He insisted that
Software Distribution Service 3.0 would not interfere with my doing a System
Restore from a prior date.
Well, "something" is interfering!
It's either Software Distribution Service 3.0, or perhaps the crash itself.
What do I do now?
Is it possible that my just copying the "registry" file(s) from a recent
backup will do the same thing as the System Restore would have done? If so,
what exactly would I do?
Thanks.
I encountered a system crash a few days ago that caused my system to reboot
and apparently resulted in major corruption of the registry. I can still
operate but it intermittently fails to populate the main program groups
(Start menu, Programs, Add/Remove, etc). And it's getting worse.
I need to do a System Restore from a prior date. Checkpoints are there.
HOWEVER:
System Restore is telling me it "CANNOT RESTORE" the system when I try to
restore from a checkpoint date that's prior to the date when Software
Distribution Service 3.0 showed up (which happens to have been two hours
after the system crash that I need to pre-date -- I let Automatic Updates do
the update without realizing I had corruption and certainly without realizing
that the update would prevent accessing restore points)!
According to some posts I'd found on the web, this is exactly what others
have encountered as well: System Restore won't allow a restore from a
checkpoint date that's prior to the date Software Distribution Service 3.0
was installed.
And I have yet to find anyone who has found a way to uninstall Software
Distribution Service 3.0 (or find any other way for the System Restore to
occur).
Before I tried to do the System Restore, I called MS tech support to be
prudent after the posts I'd seen that said it might not work. I got them to
move me up to a level 2 tech, who said I didn't need to uninstall Software
Distribution Service 3.0 before doing a System Restore. He insisted that
Software Distribution Service 3.0 would not interfere with my doing a System
Restore from a prior date.
Well, "something" is interfering!
It's either Software Distribution Service 3.0, or perhaps the crash itself.
What do I do now?
Is it possible that my just copying the "registry" file(s) from a recent
backup will do the same thing as the System Restore would have done? If so,
what exactly would I do?
Thanks.