W
Wallace44
Hey,
I just replaced a whole bunch of equipment in my mother's PC and to get it
back up and running - i just did a repair of windows XP.
Now - when the Pc starts up, there is an error message stating the the
svchost.exe has crashed unexpectedly. Then you click send / dont send error
report and it bring up the message saying that the RPC service is dead and
the system will restart in 1 minute.
I have been able to stop these messages from appearing (under services.msc)
but obviously... the problem isnt fixed.
I have had many people tell me it is the Blaster worm or the sasser worm -
but i have run the cleaning tools for those and i also ran stinger (or
something along those lines) which is supposed to clean a whole bunch of
viruses - and havent found anything.
What is the best way to go about clearing this up? I would prefer to not
have to format the pc.
Thanks in advance,
Will
I just replaced a whole bunch of equipment in my mother's PC and to get it
back up and running - i just did a repair of windows XP.
Now - when the Pc starts up, there is an error message stating the the
svchost.exe has crashed unexpectedly. Then you click send / dont send error
report and it bring up the message saying that the RPC service is dead and
the system will restart in 1 minute.
I have been able to stop these messages from appearing (under services.msc)
but obviously... the problem isnt fixed.
I have had many people tell me it is the Blaster worm or the sasser worm -
but i have run the cleaning tools for those and i also ran stinger (or
something along those lines) which is supposed to clean a whole bunch of
viruses - and havent found anything.
What is the best way to go about clearing this up? I would prefer to not
have to format the pc.
Thanks in advance,
Will