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As a business owner, you know how important communication and collaboration are for your success. With so many ways to connect, it is more important than ever for a modern communication solution to help you keep in touch with your customers, partners, and employees. Did you know that Microsoft Teams and Microsoft Teams Phone are loaded with features designed to make collaboration easier, that can be enhanced with AI capabilities? Read on to learn more.
With hundreds of millions of monthly active users, Teams has become the popular and preferred collaboration tool for many businesses. It offers a range of core capabilities like chat, calling, meetings, file sharing, and integration with Microsoft 365 and third-party apps—all accessible through desktop, or on-the-go. Add Teams Phone to your Teams subscription and you’ll get PSTN and VoIP capabilities from anywhere and on various devices, including within Microsoft 365 apps. We’ve steadily incorporated AI-powered features to enhance Teams and Teams Phone and to make the user experience more enjoyable.
At BASYS Processing, a leader in debit and credit card processing, Microsoft Teams is the go-to platform for collaboration and Microsoft Teams Phone replaced an existing telephony platform.
“We use Teams to share information in real time. We are able to save a lot of meeting time and about 10 hours of prep time per event. It allows us to prioritize our work."
- Chris Borchers, Chief Technical and Product Officer
To ensure that audio and video quality are top notch for all meeting participants, Teams uses AI algorithms to enhance speech quality, suppress background noise, and transcribe meetings. AI helps with echo cancellation, automatically adjusts for poor room acoustics, and suppresses background noise. On the video side, Teams has AI-based optimization to ensure your video looks great, even under bandwidth constraints, and AI-powered filters so you can adjust brightness and add a soft focus, so you look great, even in low-light environments. To make sure your presentation always comes through the way you intended it to, Teams uses machine learning to detect and adjust the content characteristics in real-time to optimize legibility and smoothness of video playback.
To make hybrid meetings better, Teams offers Microsoft IntelliFrame which helps hybrid meeting attendees see in-room participants more clearly by capturing individual video feeds. When using Teams Rooms equipped with supported cameras, Intelliframe will automatically zoom in on and frame in-room attendees so online attendees can get the best possible view of the those in the physical meeting room.
Cloud IntelliFrame
Get even more out of AI with Copilot1 by never missing the context and discussion happening in the chat. Copilot provides powerful insights from meeting chats. It helps you summarize key chat discussion points in real time so you can follow along. It identifies who said what, where there is alignment or disagreement, and suggests action items.
And if you can't make a meeting, Copilot has features to get you caught up. It offers a summary with AI-generated meeting notes, tasks, and name mentions. The transcript from the meeting is shared along with the video recording so you can quickly search and scroll to what you’re looking for and find relevant details and information. You don’t have to watch the entire recording to get caught up, which can be a huge time-save.
AI in Microsoft Teams
Teams Phone2, is the smart calling solution native to Teams. Teams Phone’s AI powered calling allows users to make and receive PSTN and VoIP calls from anywhere and on various devices, including within Microsoft 365 apps. By adding Teams Phone to your Teams plan you can consolidate your communications tools and rely on a single app to make calls, meet, chat, and collaborate.
Making a Teams Call
Ensure clarity in communication and never miss a word or nuance with transcription or live translation3 of calls. Following up afterwards is easier with transcription search, voicemail summaries.
Call transcription; Inset live translation and transcription during a Teams Call
Take your office with you, eliminate distractions and focus on your conversation with AI-enhanced noise suppression and background blur capabilities. Voice isolation ensures that your voice stands out in a sea of noise, allowing for uninterrupted conversations even in the busiest of environments.
Ensure that you deliver on your commitments with intelligent call recap. This capability provides an AI-powered summary of your VoIP and PSTN calls in Teams, highlighting action items and key points, ensuring that nothing slips through the cracks. Available with Teams Premium or Copilot for Microsoft 365 users.
Teams Call recap
Conduct your business on a secure, reliable and consistent calling solution that has financially backed 99.999% uptime guarantee which covers Teams Calling Plans, Teams Phone, and Audio Conferencing. And Survivable Branch Appliance permits users to continue placing and receiving PSTN calls, even when offline, preserving business continuity to stay connected in the event of a network outage.
Learn more about how Teams Phone can help your organization stay connected and productive. Get started today with a Teams Phone trial or connect with your Microsoft account team or a certified partner to learn more about deploying Teams Phone.
Ready to revolutionize your business communication? Find the right Microsoft 365 plan for you today and to begin your journey towards AI-powered communication and collaboration. To learn more about how businesses are planning to leverage AI and how to engage your workforce, check out our recent blog article.
Stay tuned for next month’s issue of Supercharge Your Business with Microsoft 365.
Mark Your Calendars: If you would like to meet with a Microsoft expert, join us for the Microsoft Tools for Small and Medium Businesses Ask Me Anything (AMA) on Wednesday, September 25th, from 9:00 AM to 10:00 AM PT. This event is an opportunity to connect with experts who can answer questions about how to utilize Microsoft tools to enhance your small or medium businesses. Learn more here: Microsoft Tools for Small and Medium Businesses AMA - Microsoft Community Hub.
1. Requires a Microsoft 365 and a Microsoft 365 Copilot license in order to access Copilot in Teams.
2. Requires a Team Phone subscription.
3. Requires a Teams Premium subscription.
Continue reading...
Collaborate Better with Teams and Teams Phone
With hundreds of millions of monthly active users, Teams has become the popular and preferred collaboration tool for many businesses. It offers a range of core capabilities like chat, calling, meetings, file sharing, and integration with Microsoft 365 and third-party apps—all accessible through desktop, or on-the-go. Add Teams Phone to your Teams subscription and you’ll get PSTN and VoIP capabilities from anywhere and on various devices, including within Microsoft 365 apps. We’ve steadily incorporated AI-powered features to enhance Teams and Teams Phone and to make the user experience more enjoyable.
At BASYS Processing, a leader in debit and credit card processing, Microsoft Teams is the go-to platform for collaboration and Microsoft Teams Phone replaced an existing telephony platform.
“We use Teams to share information in real time. We are able to save a lot of meeting time and about 10 hours of prep time per event. It allows us to prioritize our work."
- Chris Borchers, Chief Technical and Product Officer
To ensure that audio and video quality are top notch for all meeting participants, Teams uses AI algorithms to enhance speech quality, suppress background noise, and transcribe meetings. AI helps with echo cancellation, automatically adjusts for poor room acoustics, and suppresses background noise. On the video side, Teams has AI-based optimization to ensure your video looks great, even under bandwidth constraints, and AI-powered filters so you can adjust brightness and add a soft focus, so you look great, even in low-light environments. To make sure your presentation always comes through the way you intended it to, Teams uses machine learning to detect and adjust the content characteristics in real-time to optimize legibility and smoothness of video playback.
To make hybrid meetings better, Teams offers Microsoft IntelliFrame which helps hybrid meeting attendees see in-room participants more clearly by capturing individual video feeds. When using Teams Rooms equipped with supported cameras, Intelliframe will automatically zoom in on and frame in-room attendees so online attendees can get the best possible view of the those in the physical meeting room.
Cloud IntelliFrame
Microsoft Copilot in Meetings
Get even more out of AI with Copilot1 by never missing the context and discussion happening in the chat. Copilot provides powerful insights from meeting chats. It helps you summarize key chat discussion points in real time so you can follow along. It identifies who said what, where there is alignment or disagreement, and suggests action items.
Catch Up on Missed Meetings
And if you can't make a meeting, Copilot has features to get you caught up. It offers a summary with AI-generated meeting notes, tasks, and name mentions. The transcript from the meeting is shared along with the video recording so you can quickly search and scroll to what you’re looking for and find relevant details and information. You don’t have to watch the entire recording to get caught up, which can be a huge time-save.
AI in Microsoft Teams
Eliminate communication barriers with AI powered calling in Teams Phone
Teams Phone2, is the smart calling solution native to Teams. Teams Phone’s AI powered calling allows users to make and receive PSTN and VoIP calls from anywhere and on various devices, including within Microsoft 365 apps. By adding Teams Phone to your Teams plan you can consolidate your communications tools and rely on a single app to make calls, meet, chat, and collaborate.
Making a Teams Call
Ensure clarity in communication and never miss a word or nuance with transcription or live translation3 of calls. Following up afterwards is easier with transcription search, voicemail summaries.
Call transcription; Inset live translation and transcription during a Teams Call
Take your office with you, eliminate distractions and focus on your conversation with AI-enhanced noise suppression and background blur capabilities. Voice isolation ensures that your voice stands out in a sea of noise, allowing for uninterrupted conversations even in the busiest of environments.
Ensure that you deliver on your commitments with intelligent call recap. This capability provides an AI-powered summary of your VoIP and PSTN calls in Teams, highlighting action items and key points, ensuring that nothing slips through the cracks. Available with Teams Premium or Copilot for Microsoft 365 users.
Teams Call recap
Conduct your business on a secure, reliable and consistent calling solution that has financially backed 99.999% uptime guarantee which covers Teams Calling Plans, Teams Phone, and Audio Conferencing. And Survivable Branch Appliance permits users to continue placing and receiving PSTN calls, even when offline, preserving business continuity to stay connected in the event of a network outage.
Learn more about how Teams Phone can help your organization stay connected and productive. Get started today with a Teams Phone trial or connect with your Microsoft account team or a certified partner to learn more about deploying Teams Phone.
Get Started Today
Ready to revolutionize your business communication? Find the right Microsoft 365 plan for you today and to begin your journey towards AI-powered communication and collaboration. To learn more about how businesses are planning to leverage AI and how to engage your workforce, check out our recent blog article.
Stay tuned for next month’s issue of Supercharge Your Business with Microsoft 365.
Mark Your Calendars: If you would like to meet with a Microsoft expert, join us for the Microsoft Tools for Small and Medium Businesses Ask Me Anything (AMA) on Wednesday, September 25th, from 9:00 AM to 10:00 AM PT. This event is an opportunity to connect with experts who can answer questions about how to utilize Microsoft tools to enhance your small or medium businesses. Learn more here: Microsoft Tools for Small and Medium Businesses AMA - Microsoft Community Hub.
1. Requires a Microsoft 365 and a Microsoft 365 Copilot license in order to access Copilot in Teams.
2. Requires a Team Phone subscription.
3. Requires a Teams Premium subscription.
Continue reading...