J
Jeff
I have a Windows XP Media Center PC that is giving me a STOP: 0xc000021a
error every time I try to boot it up, either in Safe or Normal Mode. The
error says "The Windows Logon Process system process terminated unexpectedly
with a status of 0xc0000020 (0x00000000 0x00000000). I have tried booting
using Last Known Good Configuration, but that does not help. Norton
Partition Magic I believe caused this error, as I was trying to move some
free space from one partition to another on my PC. I can access the data on
the drive, but it just will not boot. I have looked at
http://support.microsoft.com/default.aspx?scid=kb;en-us;156669 but I am not
sure that will help me, as I cannot boot the PC, therefore I cannot set Dr.
Watson as the default debugger or use the userdump.exe tool either. Any
ideas as to what I can do to figure out how to fix this? The PC is a Sony
Vaio that did not come with recovery disks, just a recovery partition that
will restore the PC to factory condition, which I really do not want to do if
I can help it. From what I am reading, it appears to be a problem with the
winlogon.exe failing, but I am not sure how I can fix this. Any ideas would
be appreciated. Thanks for any help.
jeff
error every time I try to boot it up, either in Safe or Normal Mode. The
error says "The Windows Logon Process system process terminated unexpectedly
with a status of 0xc0000020 (0x00000000 0x00000000). I have tried booting
using Last Known Good Configuration, but that does not help. Norton
Partition Magic I believe caused this error, as I was trying to move some
free space from one partition to another on my PC. I can access the data on
the drive, but it just will not boot. I have looked at
http://support.microsoft.com/default.aspx?scid=kb;en-us;156669 but I am not
sure that will help me, as I cannot boot the PC, therefore I cannot set Dr.
Watson as the default debugger or use the userdump.exe tool either. Any
ideas as to what I can do to figure out how to fix this? The PC is a Sony
Vaio that did not come with recovery disks, just a recovery partition that
will restore the PC to factory condition, which I really do not want to do if
I can help it. From what I am reading, it appears to be a problem with the
winlogon.exe failing, but I am not sure how I can fix this. Any ideas would
be appreciated. Thanks for any help.
jeff