Stop:0x00000024(0x00190203,0x8338ea50,0xc0000102,0x00000000)

  • Thread starter Thread starter Melaniej1267
  • Start date Start date
M

Melaniej1267

Can anyone help? I have a Dell Dimension 2400 with Win XP Home and I can't
get it to do anything. When I start it I get four options. Safe Mode, Safe
Mode with command prompt, Last known, start normal. All options take me to a
blue screen. Underneath the Stop codes are nothing. I don't have my OS
disk. Any other options. I have tried F8 a few more options there. It just
quick, no new installs. Help please.
 
On Dec 28, 9:50 pm, Melaniej1267
<Melaniej1...@discussions.microsoft.com> wrote:
> Can anyone help?  I have a Dell Dimension 2400 with  Win XP Home and Ican't
> get it to do anything.  When I start it I get four options. Safe Mode, Safe
> Mode with command prompt, Last known, start normal.  All options take meto a
> blue screen.  Underneath the Stop codes are nothing.  I don't have my OS
> disk.  Any other options.  I have tried F8 a few more options there.  It just
> quick, no new installs.  Help please.  

Hello Melanie,

That's an NTFS File System error. You'll want to first make sure your
cabling is correct to your drives if you've made any changes there.
Then/or - presuming you can't get into Windows at all - you'll need to
get a hold of an XP CD that can get you to the Recovery Console. From
there you run the command "chkdsk /f" {without the quotes, and with a
space before /f}. This will check and (hopefully) fix any drive
errors.

If you can't get an XP CD, and your computer has a floppy drive, then
you can make a set of 6 floppy disks to get to the Recovery Console.
The instructions are here:

http://forums.cnet.com/5208-6142_102-0.html?forumID=68&threadID=249410&messageID=2495982
 
Melanie

Background information on Stop Error message:
http://msdn2.microsoft.com/en-us/library/ms793935.aspx

0x00000024: NTFS_FILE_SYSTEM
(Click to consult the online MSDN article.)
A problem occurred within NTFS.SYS, the driver file that allows the
system to read and write to NTFS file system drives. There may be a
physical problem with the disk, or an Interrupt Request Packet (IRP) may
be corrupted. Other common causes include heavy hard drive
fragmentation, heavy file I/O, problems with some types of
drive-mirroring software, or some antivirus software. I suggest running
ChkDsk or ScanDisk as a first step; then disable all file system filters
such as virus scanners, firewall software, or backup utilities. Check
the file properties of NTFS.SYS to ensure it matches the current OS or
SP version. Update all disk, tape backup, CD-ROM, or removable device
drivers to the most current versions.

How to install and use the Recovery Console in Windows XP
http://support.microsoft.com/kb/307654/en-us

Start-Up Disk
http://www.microsoft.com/downloads/...FamilyID=55820EDB-5039-4955-BCB7-4FED408EA73F


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Melaniej1267 wrote:
> Can anyone help? I have a Dell Dimension 2400 with Win XP Home and
> I can't get it to do anything. When I start it I get four options.
> Safe Mode, Safe Mode with command prompt, Last known, start normal.
> All options take me to a blue screen. Underneath the Stop codes are
> nothing. I don't have my OS disk. Any other options. I have tried
> F8 a few more options there. It just quick, no new installs. Help
> please.
 
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