Windows NT Spooler service runs but cannot open Printer folder

  • Thread starter Thread starter Jlittle78
  • Start date Start date
J

Jlittle78

I believe i had an incompatable printer driver installed which caused the
entire spooler service to stop (Event ID 7031)(spooler service kept shutting
down over and over again and restarting). I was able to restart the service,
however no i cannot open the printers folder to see any printers, nor can any
TS users see any printers. it appears even though windows says the service is
running, it really isn't.

When i stop the spooler service the printers folder will now pop open, but
of course there are no printers that will display until i start the service.
But when i start the service again the printers folder locks up and i cannot
do anything. Is there a back door way to remove all the printer drivers and
printers from the system? Any other ideas why the spooler server may appear
to be running when no printers will display?
 
On 9 Aug., 18:34, Jlittle78 <Jlittl...@discussions.microsoft.com>
wrote:
> I believe i had an incompatable printer driver installed which caused the
> entire spooler service to stop (Event ID 7031)(spooler service kept shutting
> down over and over again and restarting). I was able to restart the service,
> however no i cannot open the printers folder to see any printers, nor can any
> TS users see any printers. it appears even though windows says the service is
> running, it really isn't.
>
> When i stop the spooler service the printers folder will now pop open, but
> of course there are no printers that will display until i start the service.
> But when i start the service again the printers folder locks up and i cannot
> do anything. Is there a back door way to remove all the printer drivers and
> printers from the system? Any other ideas why the spooler server may appear
> to be running when no printers will display?


Hi,
Have a look here:
The following steps will be used to remove the 3rd-party Port
Monitors, Language
Monitors, Print Providers, and Print Processors since these components
are known to
be the source of many printing issues.

http://support.microsoft.com/?id=260142
 
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