SP3 borks Plextor DVD drive

  • Thread starter Thread starter Wowraider
  • Start date Start date
W

Wowraider

My son has a fairly new system that includes a Plextor PX-755SA DVD drive on
a Win XP Home system. I'm more than happy with xp home and seen no need to
install Vista at the time of the build. It worked great until he downloaded
and installed SP3. It went from burning dvd's at 12-16X to .7-1. After
spending half the night downloading firmware, software, and driver updates
from plextor, all without any good results, i instructed him to do a system
restore. He notified me today that the drive is back to it's previous
performance level. I dont know if MS released this patch in hopes of causing
XP users to switch to Vista, but i wouldn't be suprised.
I also installed SP3 on my XP Pro system, but i haven't had a chance to
check and see if my system is suffering any ill affects from the update as
yet. Thank god for current backups.
 
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Wowraider wrote:
> My son has a fairly new system that includes a Plextor PX-755SA DVD drive
> on
> a Win XP Home system. I'm more than happy with xp home and seen no need to
> install Vista at the time of the build. It worked great until he
> downloaded
> and installed SP3. It went from burning dvd's at 12-16X to .7-1. After
> spending half the night downloading firmware, software, and driver updates
> from plextor, all without any good results, i instructed him to do a
> system
> restore. He notified me today that the drive is back to it's previous
> performance level. I dont know if MS released this patch in hopes of
> causing
> XP users to switch to Vista, but i wouldn't be suprised.
> I also installed SP3 on my XP Pro system, but i haven't had a chance to
> check and see if my system is suffering any ill affects from the update as
> yet. Thank god for current backups.
 
Wowraider wrote:

> My son has a fairly new system that includes a Plextor PX-755SA DVD drive on
> a Win XP Home system. I'm more than happy with xp home and seen no need to
> install Vista at the time of the build. It worked great until he downloaded
> and installed SP3. It went from burning dvd's at 12-16X to .7-1. After
> spending half the night downloading firmware, software, and driver updates
> from plextor, all without any good results, i instructed him to do a system
> restore. He notified me today that the drive is back to it's previous
> performance level. I dont know if MS released this patch in hopes of causing
> XP users to switch to Vista, but i wouldn't be suprised.
> I also installed SP3 on my XP Pro system, but i haven't had a chance to
> check and see if my system is suffering any ill affects from the update as
> yet. Thank god for current backups.


No issues with any of our Plextor PX-755SA's.
 
Wowraider wrote:

> My son has a fairly new system that includes a Plextor PX-755SA DVD drive on
> a Win XP Home system. I'm more than happy with xp home and seen no need to
> install Vista at the time of the build. It worked great until he downloaded
> and installed SP3. It went from burning dvd's at 12-16X to .7-1. After
> spending half the night downloading firmware, software, and driver updates
> from plextor, all without any good results, i instructed him to do a system
> restore. He notified me today that the drive is back to it's previous
> performance level. I dont know if MS released this patch in hopes of causing
> XP users to switch to Vista, but i wouldn't be suprised.
> I also installed SP3 on my XP Pro system, but i haven't had a chance to
> check and see if my system is suffering any ill affects from the update as
> yet. Thank god for current backups.


If SP3 is going to affect anything, it would be the burning software
or application. What is being used for burning DVD's? For example, if
Roxio, it needs to be patched to run satisfactorily with Windows XP
in the first place. And we have had a few instances where Easy CD and
DVD Creator 6 had to be re-installed.
 
On Tue, 13 May 2008 21:28:25 -0400, "PA Bear [MS MVP]"
<PABearMVP@gmail.com> wrote:

>Free unlimited installation and compatibility support is available for
>Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
>e-mail support is available only in the United States and Canada.
>

In the UK it is definitely NOT free. The phone numbers are premium
rate 0870 numbers (which also often involve a payment to the recipient
of the call).

>• UK:
>http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131
 
"Wowraider" wrote:

> My son has a fairly new system that includes a Plextor PX-755SA DVD drive on
> a Win XP Home system. I'm more than happy with xp home and seen no need to
> install Vista at the time of the build. It worked great until he downloaded
> and installed SP3. It went from burning dvd's at 12-16X to .7-1. After
> spending half the night downloading firmware, software, and driver updates
> from plextor, all without any good results, i instructed him to do a system
> restore. He notified me today that the drive is back to it's previous
> performance level. I dont know if MS released this patch in hopes of causing
> XP users to switch to Vista, but i wouldn't be suprised.
> I also installed SP3 on my XP Pro system, but i haven't had a chance to
> check and see if my system is suffering any ill affects from the update as
> yet. Thank god for current backups.

Hello,
Lots of good information, given.
If you have not checked "DMA".

I found on one unit after the SP3 update, a change was made from "DMA if
available" to "PIO only". Change made in:
Device Manager - IDE ATA Controllers - Primary or Secondary IDE channels -
right click - open properties - advance settings set for "Auto Detection",
"DMA if available".
After resetting, the burner worked at correct speed without problem.
Do not know why this unit had this problem.

take care.
beamish.
 
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