S
Shahram.dehghani
Hi
We have about 2000 clients in our network.
Some clients hang and when the user opens Mycomputer it doesn't show drives and it must be restarted with reset key of the Computer case.
Some of them cannot be restarted because some processes cannot be ended.
Name of these processes :
wndclass_cwindrivesnotifyerhelperwindow
NBTLGui.exe
InCD log
NBKeyScan.exe
We are using Symantec Endpoint Protection 12RU1.
Clients are Windows XP service pack 3.
number of these clients are growing.
I checked autoruns but there is nothing in autoruns.
I checked SEP support tool log but it doesn't show any errors about load point analysis.
I withdrawed application and Device Control but this problem persists.
Can you please help me to solve this problem?
Continue reading...
We have about 2000 clients in our network.
Some clients hang and when the user opens Mycomputer it doesn't show drives and it must be restarted with reset key of the Computer case.
Some of them cannot be restarted because some processes cannot be ended.
Name of these processes :
wndclass_cwindrivesnotifyerhelperwindow
NBTLGui.exe
InCD log
NBKeyScan.exe
We are using Symantec Endpoint Protection 12RU1.
Clients are Windows XP service pack 3.
number of these clients are growing.
I checked autoruns but there is nothing in autoruns.
I checked SEP support tool log but it doesn't show any errors about load point analysis.
I withdrawed application and Device Control but this problem persists.
Can you please help me to solve this problem?
Continue reading...