Shut down is stopped by acrobat reader

[Michelle]

When I try to shut down Vista, it tells me that it can't shut down because a
document is open in acrobat reader. The application is not visible, but does
show up in the Task Manager as a process. Why does this happen? can I stop
it? how?

Thanks

M

 

[Frank Saunders, MS-MVP OE/WM]

"Michelle" <mh_londonSPAMSTOP@hotmail.com> wrote in message
news:evV6xeavHHA.4552@TK2MSFTNGP03.phx.gbl...
> When I try to shut down Vista, it tells me that it can't shut down because
> a document is open in acrobat reader. The application is not visible, but
> does show up in the Task Manager as a process. Why does this happen? can I
> stop it? how?
>
> Thanks
>
> M

Uninstall all versions of Adobe (Acrobat) Reader and then either install the
newest version from Adobe or install Foxit:
Foxit: http://www.foxitsoftware.com/pdf/rd_intro.php

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

 

[Charles W Davis]

Start> Run> type msconfig
In the Startup tab, uncheck the reader. Restart the computer.

Alternatively, uninstall the Adobe Reader (59.9MB) and install the FREE
Foxit Reader from http://www.foxitsoftware.com (3.9MB)
"Michelle" <mh_londonSPAMSTOP@hotmail.com> wrote in message
news:evV6xeavHHA.4552@TK2MSFTNGP03.phx.gbl...
> When I try to shut down Vista, it tells me that it can't shut down because
> a document is open in acrobat reader. The application is not visible, but
> does show up in the Task Manager as a process. Why does this happen? can I
> stop it? how?
>
> Thanks
>
> M

 

[dean-dean]

In Task Manager, right-click the process running on the Processes tab and
choose End Process. I've noticed Acrobat Reader sometimes continues to run
if you've opened a .pdf file in Internet Explorer, even if IE is shut down.

"Michelle" <mh_londonSPAMSTOP@hotmail.com> wrote in message
news:evV6xeavHHA.4552@TK2MSFTNGP03.phx.gbl...
> When I try to shut down Vista, it tells me that it can't shut down because
> a document is open in acrobat reader. The application is not visible, but
> does show up in the Task Manager as a process. Why does this happen? can I
> stop it? how?
>
> Thanks
>
> M