Hello, I had to reboot my Laptop (Windows Vista) to factory setting because the system began to slow down I now can't seem to install Service pack 1, it appears on window updates again & again and downloads within minutes. Although it doesn't install properly. I can't even seem to download Norton because it requires service pack 1.Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Status: GenuineValidation Code: 0Cached Online Validation Code: N/A, hr = 0xc004f012Windows Product Key: *****-*****-4GV68-6D8JB-G6MF9Windows Product Key Hash: Ua+OBZ1y48sKA/bWkfKXiuCrOjY=Windows Product ID: 89578-OEM-7332157-00203Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.0.6000.2.00010300.0.0.003ID: {2517015B-18C6-4826-A728-38DF83AB7F75}(1)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows Vista (TM) Home PremiumArchitecture: 0x00000000Build lab: 6000.vista_gdr.100218-0019TTS Error: Validation Diagnostic: Resolution Status: N/AVista WgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002Windows XP Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->Office Status: 109 N/AOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible MSIE 7.0 Win32)Default Browser: C
rogram FilesMozilla Firefoxfirefox.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->Other data-->Office Details: <GenuineResults><MachineData><UGUID>{2517015B-18C6-4826-A728-38DF83AB7F75}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G6MF9</PKey><PID>89578-OEM-7332157-00203</PID><PIDType>2</PIDType><SID>S-1-5-21-1414528651-3301326876-351726145</SID><SYSTEM><Manufacturer>Sony
Corporation</Manufacturer><Model>VGN-FZ11S</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R0050J7</Version><SMBIOSVersion major="2" minor="4"/><Date>20070418000000.000000+000</Date></BIOS><HWID>E1323507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT
Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002Licensing Data-->Software licensing service version: 6.0.6000.16509Name: Windows(TM) Vista, HomePremium editionDescription: Windows Operating System - Vista, OEM_SLP channelActivation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895fApplication ID: 55c92734-d682-4d71-983e-d6ec3f16059fExtended PID: 89578-00146-321-500203-02-2057-6000.0000-1052013Installation ID: 102120767924454475951502567153512013056414419884416224Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204Partial Product Key: G6MF9License Status: LicensedWindows Activation Technologies-->N/AHWID Data-->HWID Hash Current: NAAAAAEAAwABAAEAAQABAAAAAwABAAEAJJR+N/LlvO5wsEaDwoOcB/L0KhN2niaWrFYqhQ==OEM Activation 1.0 Data-->N/AOEM Activation 2.0 Data-->BIOS valid for OA 2.0: yesWindows marker version: 0x20000OEMID and OEMTableID Consistent: yesBIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC Sony VAIO FACP Sony VAIO HPET Sony VAIO BOOT Sony VAIO MCFG Sony VAIO TCPA Sony VAIO SLIC Sony VAIO TMOR Sony VAIO APIC Sony VAIO SSDT Sony VAIO SSDT Sony VAIO SSDT Sony VAIO SSDT Sony VAIO
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rogram FilesMozilla Firefoxfirefox.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->Other data-->Office Details: <GenuineResults><MachineData><UGUID>{2517015B-18C6-4826-A728-38DF83AB7F75}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G6MF9</PKey><PID>89578-OEM-7332157-00203</PID><PIDType>2</PIDType><SID>S-1-5-21-1414528651-3301326876-351726145</SID><SYSTEM><Manufacturer>SonyCorporation</Manufacturer><Model>VGN-FZ11S</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R0050J7</Version><SMBIOSVersion major="2" minor="4"/><Date>20070418000000.000000+000</Date></BIOS><HWID>E1323507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT
Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002Licensing Data-->Software licensing service version: 6.0.6000.16509Name: Windows(TM) Vista, HomePremium editionDescription: Windows Operating System - Vista, OEM_SLP channelActivation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895fApplication ID: 55c92734-d682-4d71-983e-d6ec3f16059fExtended PID: 89578-00146-321-500203-02-2057-6000.0000-1052013Installation ID: 102120767924454475951502567153512013056414419884416224Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204Partial Product Key: G6MF9License Status: LicensedWindows Activation Technologies-->N/AHWID Data-->HWID Hash Current: NAAAAAEAAwABAAEAAQABAAAAAwABAAEAJJR+N/LlvO5wsEaDwoOcB/L0KhN2niaWrFYqhQ==OEM Activation 1.0 Data-->N/AOEM Activation 2.0 Data-->BIOS valid for OA 2.0: yesWindows marker version: 0x20000OEMID and OEMTableID Consistent: yesBIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC Sony VAIO FACP Sony VAIO HPET Sony VAIO BOOT Sony VAIO MCFG Sony VAIO TCPA Sony VAIO SLIC Sony VAIO TMOR Sony VAIO APIC Sony VAIO SSDT Sony VAIO SSDT Sony VAIO SSDT Sony VAIO SSDT Sony VAIO
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