B
Bruce Wilkinson
OS is Vista Ultimate. Previous antivirus was manually removed because
uninstall failed. Used Windows Install Clean Up to remove the program, then
deleted services from registry and restarted. After reboot, deleted folder,
then deleted remaining entries from registry and restarted again. Installed
new antivirus program.
Security Center now reports 2 a/v programs, neither on or updated. There are
no traces of the old one. The program folder is gone. It's also been removed
from the recycle bin. None of the processes or services visible in Task
Manager are from the old a/v program. There are no services for it listed in
services.msc.
The new a/v has services listed in services.msc. It also has processes and
services running in Task Manager. The agent is visible in the system tray.
It's console is startable and can run scans of the system. It's status is
listed as green.
How can I determine why Security Center thinks there are 2 a/v programs?
Bruce
uninstall failed. Used Windows Install Clean Up to remove the program, then
deleted services from registry and restarted. After reboot, deleted folder,
then deleted remaining entries from registry and restarted again. Installed
new antivirus program.
Security Center now reports 2 a/v programs, neither on or updated. There are
no traces of the old one. The program folder is gone. It's also been removed
from the recycle bin. None of the processes or services visible in Task
Manager are from the old a/v program. There are no services for it listed in
services.msc.
The new a/v has services listed in services.msc. It also has processes and
services running in Task Manager. The agent is visible in the system tray.
It's console is startable and can run scans of the system. It's status is
listed as green.
How can I determine why Security Center thinks there are 2 a/v programs?
Bruce