To Christopher, Mowgreen [MVP], Engel:
Thank you all for the trouble.
To Christopher: no it's not. All active links to the Security Center page
at the Welcome Center, Control Panel, and at the Help & Supprt Section of
Windows Vista are all visible. But when I click on them, I only see HDD
activity and then ... nothing. Since the File System checker reports
everything is ok, I suspect that only my registry may have been corrupted
all system files may still be intact. Moreover, the System Restore utility
could not restore my system to restore points before 13May due to a corrupted
registry(?) file that it requires.
To Mowgreen [MVP]: I have been using Norton 360 v1 since Aug2007 and just
updated to v2 last week. I never had any problems with it and Windows Vista
until this. Two virus attacks were blocked by Norton 360 on 12May. It may
have affected my Norton 360 v2 and Windows Vista SP1 but I only noticed the
problems on 13May, or the interaction between Windows Vista and Norton 360
v2 while responding to the attack may have been the cause. At any rate,
Symantec suggested that I re-install v2, and I have. Everything is working
fine now, except of course, I cannot access the Security Center although I
can access and make changes to the individual components at the Control Panel.
Meanwhile, Microsoft Tech Support has not responded yet.
To Engel: thanks for the lead. I have taken a gander at
www.blackviper.com.
Some pretty powerful stuff there and may be way over my head, but I will
pursue that channel if Microsoft Tech Support cannot help.
"Alexander_Phils" wrote:
> I've lost access to the Security Center page. All components, i.e.,
> Firewall, Defender, etc. are still individually accessible and working fine
> with my Norton 360 v2. However all links to the Security Center page:
> Welcome Center, Control Panel, and Help & Support no longer work. I've tried
> the System File checker and System Restore utilities to no avail.
>
> Short of reinstalling Windows Vista and its SP1, is there anything else I
> can try?