Realtek High Definition Audio doesn't install properly

  • Thread starter Thread starter Jeff
  • Start date Start date
J

Jeff

I have a problem installing Realtek High Definition Audio drivers.
When installing the most recent driver from Realtek website
(WDM_R178.exe), the driver installation stops with an error message:
Install Realtek HD Audio Driver Failure !!

When I look at the device manager, it says that the drivers are not
installed.

I'm using an ASUS P5K motherboard with onboard audio enabled in the
BIOS. Also using WinXP Pro with all the latest patches.

At some point, I decided to disabled the audio device within the BIOS
and I was able to fully install the driver from Realtek, but if I go
back and re-enable the onboard audio.. still the same issue, no sound
and the device manager still show a problem with High Definition Audio
driver.

I also tried to uninstall the High Definition Audio driver from the
device manager, but I'm getting an error saying that it's not possible
to remove it because it is required for booting the OS.

I saw a couple of threads on similar issue, but can't find a clear
solution for that.

Please help me with this issue.

Thanks.

Jeff.
 
On 6 oct, 12:56, fr...@theshire.net wrote:
> did you install the Microsoft Universal Audio Architecture (UAA) driver
> first? On some MoBo it is required to gain access to the special HDA Bus
> that the sound chip is attached to.
>
> http://support.microsoft.com/kb/888111

I read the document you proposed, but I don't understand how to
install this additionnal driver. From what I understand in the
document, I have the feeling that these drivers are already included
with Windows XP.

Can you let me know how to install this driver please.

Thanks for your help.

Jeff.
 
On 7 oct, 08:22, Jeff <jeff3...@excite.com> wrote:
> On 6 oct, 12:56, fr...@theshire.net wrote:
>
> > did you install the Microsoft Universal Audio Architecture (UAA) driver
> > first? On some MoBo it is required to gain access to the special HDA Bus
> > that the sound chip is attached to.
>
> >http://support.microsoft.com/kb/888111
>
> I read the document you proposed, but I don't understand how to
> install this additionnal driver. From what I understand in the
> document, I have the feeling that these drivers are already included
> with Windows XP.
>
> Can you let me know how to install this driver please.
>
> Thanks for your help.
>
> Jeff.

Ok.. I found it. This driver was actually included with the Realtek
driver.. just had to install it from another directory. Once I
figured out, I removed all previously Realtek driver.. reinstalled the
UAA driver, then the Realtek driver once again and all was good.

Thanks very much for your help.

Jeff.
 
Realtek Issues

jeff -- did you find the uaa driver on the asus p5k disc .... i could not??
what do you mean by "just had to install it from another directory"

i did the "remove program" from the control panel >> reinstalled the uaa drive as downloaded from the hp site >> reinstalled the realtek audio driver from the asus disc >> still the same message.
thanks for any help.!!

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com
 
frodo@theshire.net wrote:
> did you install the Microsoft UAA? you need to...
>
> http://support.microsoft.com/kb/888111/en-us
>
> install UAA first, reboot, then retry the realtek hd driver install.
>
> this is a very common issue, the realtek "fine print" should tell you
> this.
>

The RealTek installer includes a copy of UAA, but judging by
the size, may only include the English version. So it is possible
for the ReakTek installer to work for some people.

The MSHDQFE folder in the RealTek package, contains UAA. The whole
package (something like 25 languages) can be obtained from Microsoft.

kb888111w2ksp4.exe 725KB
kb888111xpsp1.exe 757KB
kb888111xpsp2.exe 704KB

Paul
 

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