P
PA Bear [MS MVP]
[X-post to WinXP General]
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada. Go to
http://support.microsoft.com/oas/default.aspx?gprid=1173 | select "Windows
XP" then select "Windows XP Service Pack 3"
--
WinXP-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsxp.general
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
Chris wrote:
> I recently downloaded and installed service pack 3 and now Windows
> Explorer
> seems to hang.
> I ran task manager and it reports explorer.exe as taking 99% of the cpu
> allocation
>
> Is this a problem that you are aware of or is this specific to my setup?
> If specific, how can I rectify it, as currently I have to keep ending the
> application and restarting it in task manager to regain use of my
> computer.
>
> My system is as follows:
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 3 Build 2600
> OS Manufacturer Microsoft Corporation
> Activation Status Activation Pending (30 days remaining)
> System Name LOUNGABO-9541D4
> System Manufacturer ASUSTeK Computer INC.
> System Model A7N8X-E
> System Type X86-based PC
> Processor x86 Family 6 Model 10 Stepping 0 AuthenticAMD ~2079 Mhz
> BIOS Version/Date Phoenix Technologies, LTD ASUS A7N8X-E Deluxe ACPI BIOS
> Rev 1013, 12/11/2004
> SMBIOS Version 2.2
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\system32
> Boot Device \Device\HarddiskVolume1
> Locale United Kingdom
> Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
> User Name LOUNGABO-9541D4\Chris
> Time Zone GMT Daylight Time
> Total Physical Memory 1,024.00 MB
> Available Physical Memory 555.09 MB
> Total Virtual Memory 2.00 GB
> Available Virtual Memory 1.96 GB
> Page File Space 2.41 GB
> Page File C:\pagefile.sys
>
> I currently have running the following software when the problem occurs:
> aavgapi.exe c:\progra~1\avg\avg8\aavgapi.exe 2688 8 204800 1413120
> 17/09/2008 14:15 2.0.0.19 527.77 KB (540,440 bytes) 17/09/2008 05:47
> alg.exe Not Available 792 8 Not Available Not Available 17/09/2008 11:31
> Not
> Available Not Available Not Available
> avgemc.exe c:\progra~1\avg\avg8\avgemc.exe 2132 8 204800 1413120
> 17/09/2008
> 11:31 8.0.0.159 854.77 KB (875,288 bytes) 17/09/2008 05:47
> avgrsx.exe c:\progra~1\avg\avg8\avgrsx.exe 620 8 204800 1413120 17/09/2008
> 11:31 8.0.0.134 280.27 KB (287,000 bytes) 17/09/2008 05:47
> avgtray.exe c:\progra~1\avg\avg8\avgtray.exe 268 8 204800 1413120
> 17/09/2008
> 11:31 8.0.0.145 1.18 MB (1,235,736 bytes) 17/09/2008 05:47
> avgwdsvc.exe c:\progra~1\avg\avg8\avgwdsvc.exe 816 8 204800 1413120
> 17/09/2008 11:31 8.0.0.145 226.27 KB (231,704 bytes) 17/09/2008 05:47
> csrss.exe Not Available 832 13 Not Available Not Available 17/09/2008
> 11:31
> Not Available Not Available Not Available
> ctfmon.exe c:\windows\system32\ctfmon.exe 3944 8 204800 1413120 17/09/2008
> 14:15 5.1.2600.5512 (xpsp.080413-2105) 15.00 KB (15,360 bytes) 14/04/2008
> 05:42
> devldr32.exe c:\windows\system32\devldr32.exe 1956 8 204800 1413120
> 17/09/2008 12:17 1, 0, 0, 22 25.00 KB (25,600 bytes) 17/09/2008 01:03
> dllhost.exe c:\windows\system32\dllhost.exe 964 8 204800 1413120
> 17/09/2008
> 11:31 5.1.2600.5512 (xpsp.080413-2108) 5.00 KB (5,120 bytes) 14/04/2008
> 05:42
> explorer.exe c:\windows\explorer.exe 3220 8 204800 1413120 17/09/2008
> 14:14 6.00.2900.5512 (xpsp.080413-2105) 1,009.50 KB (1,033,728
> bytes) 14/04/2008 05:42
> helpctr.exe c:\windows\pchealth\helpctr\binaries\helpctr.exe 3688 8 204800
> 1413120 17/09/2008 14:44 5.1.2600.5512 (xpsp.080413-2108) 751.00 KB
> (769,024 bytes) 17/09/2008 05:00
> helpsvc.exe c:\windows\pchealth\helpctr\binaries\helpsvc.exe 3252 8 204800
> 1413120 17/09/2008 14:44 5.1.2600.5512 (xpsp.080413-2108) 727.00 KB
> (744,448 bytes) 17/09/2008 05:00
> iexplore.exe c:\program files\internet
> explorer\iexplore.exe 1252 8 204800 1413120 17/09/2008 14:15 7.00.5730.13
> (longhorn(wmbla).070711-1130) 607.50 KB (622,080 bytes) 17/09/2008 05:00
> lsass.exe c:\windows\system32\lsass.exe 920 9 204800 1413120 17/09/2008
> 11:31 5.1.2600.5512 (xpsp.080413-2113) 13.00 KB (13,312 bytes) 14/04/2008
> 05:42
> msdtc.exe Not Available 552 8 Not Available Not Available 17/09/2008
> 11:31 Not Available Not Available Not Available
> nvsvc32.exe c:\windows\system32\nvsvc32.exe 1392 8 204800 1413120
> 17/09/2008
> 11:31 6.14.10.9371 156.06 KB (159,810 bytes) 17/09/2008 01:03
> rundll32.exe c:\windows\system32\rundll32.exe 1632 8 204800 1413120
> 17/09/2008 14:38 5.1.2600.5512 (xpsp.080413-2105) 32.50 KB (33,280 bytes)
> 14/04/2008 05:42
> services.exe c:\windows\system32\services.exe 908 9 204800 1413120
> 17/09/2008 11:31 5.1.2600.5512 (xpsp.080413-2111) 106.00 KB (108,544
> bytes)
> 14/04/2008 05:42
> smss.exe c:\windows\system32\smss.exe 760 11 204800 1413120 17/09/2008
> 11:31 5.1.2600.5512 (xpsp.080413-2111) 49.50 KB (50,688 bytes) 14/04/2008
> 05:42
> spoolsv.exe c:\windows\system32\spoolsv.exe 1620 8 204800 1413120
> 17/09/2008
> 11:31 5.1.2600.5512 (xpsp.080413-0852) 56.50 KB (57,856 bytes) 14/04/2008
> 05:42
> svchost.exe c:\windows\system32\svchost.exe 1116 8 204800 1413120
> 17/09/2008
> 11:31 5.1.2600.5512 (xpsp.080413-2111) 14.00 KB (14,336 bytes) 14/04/2008
> 05:42
> svchost.exe Not Available 1216 8 Not Available Not Available 17/09/2008
> 11:31 Not Available Not Available Not Available
> svchost.exe c:\windows\system32\svchost.exe 1256 8 204800 1413120
> 17/09/2008
> 11:31 5.1.2600.5512 (xpsp.080413-2111) 14.00 KB (14,336 bytes) 14/04/2008
> 05:42
> svchost.exe Not Available 1308 8 Not Available Not Available 17/09/2008
> 11:31 Not Available Not Available Not Available
> svchost.exe Not Available 1340 8 Not Available Not Available 17/09/2008
> 11:31 Not Available Not Available Not Available
> svchost.exe c:\windows\system32\svchost.exe 1448 8 204800 1413120
> 17/09/2008
> 11:31 5.1.2600.5512 (xpsp.080413-2111) 14.00 KB (14,336 bytes) 14/04/2008
> 05:42
> system Not Available 4 8 0 1413120 Not Available Not Available Not
> Available Not Available
> system idle process Not Available 0 0 Not Available Not Available Not
> Available Not Available Not Available Not Available
> winlogon.exe c:\windows\system32\winlogon.exe 856 13 204800 1413120
> 17/09/2008 11:31 5.1.2600.5512 (xpsp.080413-2113) 496.00 KB (507,904
> bytes)
> 14/04/2008 05:42
> wmiprvse.exe Not Available 3020 8 Not Available Not Available 17/09/2008
> 14:44 Not Available Not Available Not Available
> wuauclt.exe c:\windows\system32\wuauclt.exe 3664 8 204800 1413120
> 17/09/2008
> 13:26 7.2.6001.784 (winmain_oob/wu_wsuswlc(wmbla).080718-1904) 52.20 KB
> (53,448 bytes) 17/09/2008 05:01
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada. Go to
http://support.microsoft.com/oas/default.aspx?gprid=1173 | select "Windows
XP" then select "Windows XP Service Pack 3"
--
WinXP-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsxp.general
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
Chris wrote:
> I recently downloaded and installed service pack 3 and now Windows
> Explorer
> seems to hang.
> I ran task manager and it reports explorer.exe as taking 99% of the cpu
> allocation
>
> Is this a problem that you are aware of or is this specific to my setup?
> If specific, how can I rectify it, as currently I have to keep ending the
> application and restarting it in task manager to regain use of my
> computer.
>
> My system is as follows:
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 3 Build 2600
> OS Manufacturer Microsoft Corporation
> Activation Status Activation Pending (30 days remaining)
> System Name LOUNGABO-9541D4
> System Manufacturer ASUSTeK Computer INC.
> System Model A7N8X-E
> System Type X86-based PC
> Processor x86 Family 6 Model 10 Stepping 0 AuthenticAMD ~2079 Mhz
> BIOS Version/Date Phoenix Technologies, LTD ASUS A7N8X-E Deluxe ACPI BIOS
> Rev 1013, 12/11/2004
> SMBIOS Version 2.2
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\system32
> Boot Device \Device\HarddiskVolume1
> Locale United Kingdom
> Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
> User Name LOUNGABO-9541D4\Chris
> Time Zone GMT Daylight Time
> Total Physical Memory 1,024.00 MB
> Available Physical Memory 555.09 MB
> Total Virtual Memory 2.00 GB
> Available Virtual Memory 1.96 GB
> Page File Space 2.41 GB
> Page File C:\pagefile.sys
>
> I currently have running the following software when the problem occurs:
> aavgapi.exe c:\progra~1\avg\avg8\aavgapi.exe 2688 8 204800 1413120
> 17/09/2008 14:15 2.0.0.19 527.77 KB (540,440 bytes) 17/09/2008 05:47
> alg.exe Not Available 792 8 Not Available Not Available 17/09/2008 11:31
> Not
> Available Not Available Not Available
> avgemc.exe c:\progra~1\avg\avg8\avgemc.exe 2132 8 204800 1413120
> 17/09/2008
> 11:31 8.0.0.159 854.77 KB (875,288 bytes) 17/09/2008 05:47
> avgrsx.exe c:\progra~1\avg\avg8\avgrsx.exe 620 8 204800 1413120 17/09/2008
> 11:31 8.0.0.134 280.27 KB (287,000 bytes) 17/09/2008 05:47
> avgtray.exe c:\progra~1\avg\avg8\avgtray.exe 268 8 204800 1413120
> 17/09/2008
> 11:31 8.0.0.145 1.18 MB (1,235,736 bytes) 17/09/2008 05:47
> avgwdsvc.exe c:\progra~1\avg\avg8\avgwdsvc.exe 816 8 204800 1413120
> 17/09/2008 11:31 8.0.0.145 226.27 KB (231,704 bytes) 17/09/2008 05:47
> csrss.exe Not Available 832 13 Not Available Not Available 17/09/2008
> 11:31
> Not Available Not Available Not Available
> ctfmon.exe c:\windows\system32\ctfmon.exe 3944 8 204800 1413120 17/09/2008
> 14:15 5.1.2600.5512 (xpsp.080413-2105) 15.00 KB (15,360 bytes) 14/04/2008
> 05:42
> devldr32.exe c:\windows\system32\devldr32.exe 1956 8 204800 1413120
> 17/09/2008 12:17 1, 0, 0, 22 25.00 KB (25,600 bytes) 17/09/2008 01:03
> dllhost.exe c:\windows\system32\dllhost.exe 964 8 204800 1413120
> 17/09/2008
> 11:31 5.1.2600.5512 (xpsp.080413-2108) 5.00 KB (5,120 bytes) 14/04/2008
> 05:42
> explorer.exe c:\windows\explorer.exe 3220 8 204800 1413120 17/09/2008
> 14:14 6.00.2900.5512 (xpsp.080413-2105) 1,009.50 KB (1,033,728
> bytes) 14/04/2008 05:42
> helpctr.exe c:\windows\pchealth\helpctr\binaries\helpctr.exe 3688 8 204800
> 1413120 17/09/2008 14:44 5.1.2600.5512 (xpsp.080413-2108) 751.00 KB
> (769,024 bytes) 17/09/2008 05:00
> helpsvc.exe c:\windows\pchealth\helpctr\binaries\helpsvc.exe 3252 8 204800
> 1413120 17/09/2008 14:44 5.1.2600.5512 (xpsp.080413-2108) 727.00 KB
> (744,448 bytes) 17/09/2008 05:00
> iexplore.exe c:\program files\internet
> explorer\iexplore.exe 1252 8 204800 1413120 17/09/2008 14:15 7.00.5730.13
> (longhorn(wmbla).070711-1130) 607.50 KB (622,080 bytes) 17/09/2008 05:00
> lsass.exe c:\windows\system32\lsass.exe 920 9 204800 1413120 17/09/2008
> 11:31 5.1.2600.5512 (xpsp.080413-2113) 13.00 KB (13,312 bytes) 14/04/2008
> 05:42
> msdtc.exe Not Available 552 8 Not Available Not Available 17/09/2008
> 11:31 Not Available Not Available Not Available
> nvsvc32.exe c:\windows\system32\nvsvc32.exe 1392 8 204800 1413120
> 17/09/2008
> 11:31 6.14.10.9371 156.06 KB (159,810 bytes) 17/09/2008 01:03
> rundll32.exe c:\windows\system32\rundll32.exe 1632 8 204800 1413120
> 17/09/2008 14:38 5.1.2600.5512 (xpsp.080413-2105) 32.50 KB (33,280 bytes)
> 14/04/2008 05:42
> services.exe c:\windows\system32\services.exe 908 9 204800 1413120
> 17/09/2008 11:31 5.1.2600.5512 (xpsp.080413-2111) 106.00 KB (108,544
> bytes)
> 14/04/2008 05:42
> smss.exe c:\windows\system32\smss.exe 760 11 204800 1413120 17/09/2008
> 11:31 5.1.2600.5512 (xpsp.080413-2111) 49.50 KB (50,688 bytes) 14/04/2008
> 05:42
> spoolsv.exe c:\windows\system32\spoolsv.exe 1620 8 204800 1413120
> 17/09/2008
> 11:31 5.1.2600.5512 (xpsp.080413-0852) 56.50 KB (57,856 bytes) 14/04/2008
> 05:42
> svchost.exe c:\windows\system32\svchost.exe 1116 8 204800 1413120
> 17/09/2008
> 11:31 5.1.2600.5512 (xpsp.080413-2111) 14.00 KB (14,336 bytes) 14/04/2008
> 05:42
> svchost.exe Not Available 1216 8 Not Available Not Available 17/09/2008
> 11:31 Not Available Not Available Not Available
> svchost.exe c:\windows\system32\svchost.exe 1256 8 204800 1413120
> 17/09/2008
> 11:31 5.1.2600.5512 (xpsp.080413-2111) 14.00 KB (14,336 bytes) 14/04/2008
> 05:42
> svchost.exe Not Available 1308 8 Not Available Not Available 17/09/2008
> 11:31 Not Available Not Available Not Available
> svchost.exe Not Available 1340 8 Not Available Not Available 17/09/2008
> 11:31 Not Available Not Available Not Available
> svchost.exe c:\windows\system32\svchost.exe 1448 8 204800 1413120
> 17/09/2008
> 11:31 5.1.2600.5512 (xpsp.080413-2111) 14.00 KB (14,336 bytes) 14/04/2008
> 05:42
> system Not Available 4 8 0 1413120 Not Available Not Available Not
> Available Not Available
> system idle process Not Available 0 0 Not Available Not Available Not
> Available Not Available Not Available Not Available
> winlogon.exe c:\windows\system32\winlogon.exe 856 13 204800 1413120
> 17/09/2008 11:31 5.1.2600.5512 (xpsp.080413-2113) 496.00 KB (507,904
> bytes)
> 14/04/2008 05:42
> wmiprvse.exe Not Available 3020 8 Not Available Not Available 17/09/2008
> 14:44 Not Available Not Available Not Available
> wuauclt.exe c:\windows\system32\wuauclt.exe 3664 8 204800 1413120
> 17/09/2008
> 13:26 7.2.6001.784 (winmain_oob/wu_wsuswlc(wmbla).080718-1904) 52.20 KB
> (53,448 bytes) 17/09/2008 05:01