Re: Vista ie7 has stopped working

  • Thread starter Thread starter PA Bear [MS MVP]
  • Start date Start date
P

PA Bear [MS MVP]

[Crossposted to WU, Vista Installation & Security newsgroups]

If Windows Update offered Vista SP1, it's the final release.

IMHO, all NIS 2008 components should have been disabled prior to installing
SP1.

At this point, I'd strongly recommend that you avail yourself of your free
support options:

Unlimited installation and compatibility support for Vista SP1 is available
at no charge through 18 Mar-09
• US:
http://support.microsoft.com/oas/default.a...74&gprid=500921

• CA:
http://support.microsoft.com/oas/default.a...74&gprid=500921

• UK:
http://support.microsoft.com/oas/default.a...74&gprid=500921

• AU:
http://support.microsoft.com/oas/default.a...74&gprid=500921

• Other: http://support.microsoft.com/oas/default.aspx | select Windows
Vista | select Windows Vista Service Pack 1

If you need more assistance, let us know by replying to this thread.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Lufi wrote:
> PA Bear:
>
> Very thorny indeed.
>
> I am running Norton Internet Security 2008. Yes, the whole suite was
> active
> when I installed first the Vista SP1 and days later the ie8 Beta 1.
>
> How do I know if I am running the final release of Vista SP1? Windows
> Update installed it automatically on 18 march. Windows Vista SP1 first,
> then ie8 Beta 1.
>
> "PA Bear [MS MVP]" wrote:
>> Very, very thorny issues here.
>>
>> What anti-virus application or security suite is installed? What
>> anti-spyware applications (other than Defender)? What third-party
>> firewall
>> (if any)? Were any of these active when you installed/uninstalled IE8
>> Beta
>> 1? ...when you installed Vista SP1?
>>
>> Are you running the final release of Vista SP1? Did Windows Update offer
>> you Vista SP1 or did you download/install it manually? Was Vista SP1
>> installed before or after IE8 Beta 1?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> Lufi wrote:
>>> My Vista Ultimate SP1 ie7 has stopped working suddenly. I have tried
>>> the
>>> step-by-step suggestions to no avail. I have even tried System Restore
>>> to
>>> the date prior to failing and that failed too.
>>>
>>> It is worth mentioning I had installed the ie8 Beta 1, running in ie7
>>> emulation, when it failed, but after uninstalling it the same problem
>>> persisted.
>>>
>>> Is there a way of reinstalling ie7 in Vista? That may be the only way
>>> of
>>> solving the issue without having to reinstall Vista.
 
Thanks for your suggestions, but fortunately I did not have to go through the
hassle of calling the support people. I had not had time to make a probably
lengthy call and was going to do so in the near future. In the meantime I
have been using FireFox and Safari, with issues in some ocassions, but what
else could I do.

For some reason the Vista ie7 started working today normally, as if nothing
had happened. As part of my daily routine I launched ie7 every day at least
a couple of times, with no luck, until this morning. The only software of
some significance that I have installed in the past couple of days has been
the MS Expression Design 2, that loaded MS .NET Framework 3.5, and that could
have done the trick.

In any case, seems like Vista healed itself...

Thanks to all who replied and gave their opinions.

"PA Bear [MS MVP]" wrote:

> [Crossposted to WU, Vista Installation & Security newsgroups]
>
> If Windows Update offered Vista SP1, it's the final release.
>
> IMHO, all NIS 2008 components should have been disabled prior to installing
> SP1.
>
> At this point, I'd strongly recommend that you avail yourself of your free
> support options:
>
> Unlimited installation and compatibility support for Vista SP1 is available
> at no charge through 18 Mar-09
> • US:
> http://support.microsoft.com/oas/default.a...74&gprid=500921
>
> • CA:
> http://support.microsoft.com/oas/default.a...74&gprid=500921
>
> • UK:
> http://support.microsoft.com/oas/default.a...74&gprid=500921
>
> • AU:
> http://support.microsoft.com/oas/default.a...74&gprid=500921
>
> • Other: http://support.microsoft.com/oas/default.aspx | select Windows
> Vista | select Windows Vista Service Pack 1
>
> If you need more assistance, let us know by replying to this thread.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> Lufi wrote:
> > PA Bear:
> >
> > Very thorny indeed.
> >
> > I am running Norton Internet Security 2008. Yes, the whole suite was
> > active
> > when I installed first the Vista SP1 and days later the ie8 Beta 1.
> >
> > How do I know if I am running the final release of Vista SP1? Windows
> > Update installed it automatically on 18 march. Windows Vista SP1 first,
> > then ie8 Beta 1.
> >
> > "PA Bear [MS MVP]" wrote:
> >> Very, very thorny issues here.
> >>
> >> What anti-virus application or security suite is installed? What
> >> anti-spyware applications (other than Defender)? What third-party
> >> firewall
> >> (if any)? Were any of these active when you installed/uninstalled IE8
> >> Beta
> >> 1? ...when you installed Vista SP1?
> >>
> >> Are you running the final release of Vista SP1? Did Windows Update offer
> >> you Vista SP1 or did you download/install it manually? Was Vista SP1
> >> installed before or after IE8 Beta 1?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >>
> >> Lufi wrote:
> >>> My Vista Ultimate SP1 ie7 has stopped working suddenly. I have tried
> >>> the
> >>> step-by-step suggestions to no avail. I have even tried System Restore
> >>> to
> >>> the date prior to failing and that failed too.
> >>>
> >>> It is worth mentioning I had installed the ie8 Beta 1, running in ie7
> >>> emulation, when it failed, but after uninstalling it the same problem
> >>> persisted.
> >>>
> >>> Is there a way of reinstalling ie7 in Vista? That may be the only way
> >>> of
> >>> solving the issue without having to reinstall Vista.

>
>
 
Sounds like a recent Norton update fixed the problem, maybe. Thanks for
your feedback.

Lufi wrote:
> Thanks for your suggestions, but fortunately I did not have to go through
> the hassle of calling the support people. I had not had time to make a
> probably lengthy call and was going to do so in the near future. In the
> meantime I have been using FireFox and Safari, with issues in some
> ocassions, but what else could I do.
>
> For some reason the Vista ie7 started working today normally, as if
> nothing
> had happened. As part of my daily routine I launched ie7 every day at
> least
> a couple of times, with no luck, until this morning. The only software of
> some significance that I have installed in the past couple of days has
> been
> the MS Expression Design 2, that loaded MS .NET Framework 3.5, and that
> could have done the trick.
>
> In any case, seems like Vista healed itself...
>
> Thanks to all who replied and gave their opinions.
>
> "PA Bear [MS MVP]" wrote:
>
>> [Crossposted to WU, Vista Installation & Security newsgroups]
>>
>> If Windows Update offered Vista SP1, it's the final release.
>>
>> IMHO, all NIS 2008 components should have been disabled prior to
>> installing
>> SP1.
>>
>> At this point, I'd strongly recommend that you avail yourself of your
>> free
>> support options:
>>
>> Unlimited installation and compatibility support for Vista SP1 is
>> available
>> at no charge through 18 Mar-09
>> • US:
>> http://support.microsoft.com/oas/default.a...74&gprid=500921
>>
>> • CA:
>> http://support.microsoft.com/oas/default.a...74&gprid=500921
>>
>> • UK:
>> http://support.microsoft.com/oas/default.a...74&gprid=500921
>>
>> • AU:
>> http://support.microsoft.com/oas/default.a...74&gprid=500921
>>
>> • Other: http://support.microsoft.com/oas/default.aspx | select Windows
>> Vista | select Windows Vista Service Pack 1
>>
>> If you need more assistance, let us know by replying to this thread.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> Lufi wrote:
>>> PA Bear:
>>>
>>> Very thorny indeed.
>>>
>>> I am running Norton Internet Security 2008. Yes, the whole suite was
>>> active
>>> when I installed first the Vista SP1 and days later the ie8 Beta 1.
>>>
>>> How do I know if I am running the final release of Vista SP1? Windows
>>> Update installed it automatically on 18 march. Windows Vista SP1 first,
>>> then ie8 Beta 1.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> Very, very thorny issues here.
>>>>
>>>> What anti-virus application or security suite is installed? What
>>>> anti-spyware applications (other than Defender)? What third-party
>>>> firewall
>>>> (if any)? Were any of these active when you installed/uninstalled IE8
>>>> Beta
>>>> 1? ...when you installed Vista SP1?
>>>>
>>>> Are you running the final release of Vista SP1? Did Windows Update
>>>> offer
>>>> you Vista SP1 or did you download/install it manually? Was Vista SP1
>>>> installed before or after IE8 Beta 1?
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>>
>>>> Lufi wrote:
>>>>> My Vista Ultimate SP1 ie7 has stopped working suddenly. I have tried
>>>>> the
>>>>> step-by-step suggestions to no avail. I have even tried System
>>>>> Restore
>>>>> to
>>>>> the date prior to failing and that failed too.
>>>>>
>>>>> It is worth mentioning I had installed the ie8 Beta 1, running in ie7
>>>>> emulation, when it failed, but after uninstalling it the same problem
>>>>> persisted.
>>>>>
>>>>> Is there a way of reinstalling ie7 in Vista? That may be the only way
>>>>> of
>>>>> solving the issue without having to reinstall Vista.
 
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