Re: Security Center: Virus Protection Not Found

  • Thread starter Thread starter sunilchopra
  • Start date Start date
S

sunilchopra

ISSUE: Vista not recognising antivirus program and defender won't turn
on

SYMPTOMS Customer has installed Mcafee antivirus and also turned
on Windows defender but when he opens up windows Vista Security center
then security center is not detecting anitvirus and even windows
defender it says it is off

Soultion
Step 1 Goto safe mode (may be with networking) Click on Perl and in
start search box type in services.msc and then in menu right click on
services and click on "run as administrator"
Step 2. Double click on "Windows Management Instrumentation" and click
on STOP button and stop this service
Step 3 Goto c:\windows\system32\wbem\repository and rename the
repository folder
Step 4. Then goto "Windows Management Instrumentation" and click on
START button and start this service
Step 5 Restart the computer and issue will be resolved


--
sunilchopra
 
Solution:
1. Restart windows in safe mode.
2. Delete all files in the folder C:\WINDOWS by selecting the files and
then holding down the shift key while you press delete. (It may give you
an error message, just keep clicking continue).


--
XPS_Corey_182848
 
XPS_Corey_182848 <guest@unknown-email.com> wrote:

>
>Solution:
>1. Restart windows in safe mode.
>2. Delete all files in the folder C:\WINDOWS by selecting the files and
>then holding down the shift key while you press delete. (It may give you
>an error message, just keep clicking continue).

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