RE: installing an ipod

  • Thread starter Thread starter suzi
  • Start date Start date
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suzi

"jbarnes" wrote:

> We have given my son an ipod for christmas, but when trying to install this
> an error comes up stating that it is unable to install the installwizard . I
> have turned off the spyware, and norton antivirus and even tried turning the
> fire wall off but nothing has helped. I need some serious help since I know
> very little about any of the this.
>
> Thanks in advance
> --
> jbarnes
 
"suzi" <suzi@discussions.microsoft.com> wrote in message
news:ED250D57-C769-4AF5-B6AB-E39AF702C4C6@microsoft.com...
>
>
> "jbarnes" wrote:
>
>> We have given my son an ipod for christmas, but when trying to
>> install this
>> an error comes up stating that it is unable to install the
>> installwizard . I
>> have turned off the spyware, and norton antivirus and even tried
>> turning the
>> fire wall off but nothing has helped. I need some serious help since
>> I know
>> very little about any of the this.
>>
>> Thanks in advance
>> --
>> jbarnes

Have you installed iTunes?
 
"suzi" <suzi@discussions.microsoft.com> wrote in message
news:ED250D57-C769-4AF5-B6AB-E39AF702C4C6@microsoft.com...
>
>
> "jbarnes" wrote:
>
>> We have given my son an ipod for christmas, but when trying to
>> install this
>> an error comes up stating that it is unable to install the
>> installwizard . I
>> have turned off the spyware, and norton antivirus and even tried
>> turning the
>> fire wall off but nothing has helped. I need some serious help since
>> I know
>> very little about any of the this.
>>
>> Thanks in advance
>> --
>> jbarnes

http://www.apple.com/support/ipod/
 
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