Re: IE7/Vista Problem

  • Thread starter Thread starter PA Bear [MS MVP]
  • Start date Start date
P

PA Bear [MS MVP]

Forwarded to Vista Networking
(microsoft.public.windows.vista.networking_sharing) and Vista Security
(microsoft.public.windows.vista.security) newsgroups via crosspost.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

GrtArtiste wrote:
> A year ago, I was booted out of the office and allowed to work from
> home. To accomplish this, I was given a file (Data.exe 4.43 mb) which
> launches IE7 and connects me to the company web site at which I enter
> my signon codes and start working. I suspect (but do not know for
> certain) that this file sets up IE with all the settings (security and
> other) that they want for connection to their site. I've been doing
> this in WinXP SP2 and it's all insanely easy.
>
> Now I have a new machine running Vista Premium. When I attempt to run
> the file, IE7 does start but does not connect me to the company web
> site. Instead, it connects me to my IE default web page, or to a blank
> page if I remove the default. I've been in contact with my IT dept and
> was instructed to download the most recent version (from their site,
> after manually entering the URL) of the Citrix Presentation Server
> Client. Have done this and rec'd message that it installed
> successfully, but the result is no change. So far, IT has not
> responded about this.
>
> Is there anything I can check or tweak that would get Vista/IE7 to
> connect me to the company web site when I run the file? Thanks for
> any assistance.
>
> GrtArtiste
 
You do need a new client package for Vista. However, you also need your IT
people at work to configure it for you. The stock client that you got from
Citrix is not configured to connect to any specific network. It must be
configured with where to go. Typically the IT department will do that for you
and provide you with a client that is properly configured, just like the one
you had on XP that worked. It should be no different for them to do this with
the new client than it was with the old one.

If they can't do that fast enough, you can configure the server URL yourself
in the new client that you just installed. If the only option they have
changed is the server URL, this may make it work. Here are directions from
Citrix on how to do that:

To change the server URL in Program Neighborhood Agent
1.In the Windows notification area (bottom right hand corner of the screen,
by the time and date), right-click the Citrix Program Neighborhood Agent icon
and choose Properties. The Server tab displays the currently configured URL.
2.Click Change URL and enter the server URL in the format
http://servername or https://servername to encrypt the configuration data
using SSL.
3.Click Update to apply the change and return to the Server tab.
4.Click OK to close the Properties dialog box.

You will need the server URL from the company to do that. The IT department
will be able to tell you what it is.

The best solution, however, would be for IT to provide you with an updated
client.

---
Your question may already be answered in Windows Vista Security:
http://www.amazon.com/gp/product/047010155...rotectyourwi-20


"PA Bear [MS MVP]" wrote:

> Forwarded to Vista Networking
> (microsoft.public.windows.vista.networking_sharing) and Vista Security
> (microsoft.public.windows.vista.security) newsgroups via crosspost.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> GrtArtiste wrote:
> > A year ago, I was booted out of the office and allowed to work from
> > home. To accomplish this, I was given a file (Data.exe 4.43 mb) which
> > launches IE7 and connects me to the company web site at which I enter
> > my signon codes and start working. I suspect (but do not know for
> > certain) that this file sets up IE with all the settings (security and
> > other) that they want for connection to their site. I've been doing
> > this in WinXP SP2 and it's all insanely easy.
> >
> > Now I have a new machine running Vista Premium. When I attempt to run
> > the file, IE7 does start but does not connect me to the company web
> > site. Instead, it connects me to my IE default web page, or to a blank
> > page if I remove the default. I've been in contact with my IT dept and
> > was instructed to download the most recent version (from their site,
> > after manually entering the URL) of the Citrix Presentation Server
> > Client. Have done this and rec'd message that it installed
> > successfully, but the result is no change. So far, IT has not
> > responded about this.
> >
> > Is there anything I can check or tweak that would get Vista/IE7 to
> > connect me to the company web site when I run the file? Thanks for
> > any assistance.
> >
> > GrtArtiste
>
>
 
[Thanks, Jesper!]

Jesper wrote:
> You do need a new client package for Vista. However, you also need your IT
> people at work to configure it for you. The stock client that you got from
> Citrix is not configured to connect to any specific network. It must be
> configured with where to go. Typically the IT department will do that for
> you and provide you with a client that is properly configured, just like
> the one you had on XP that worked. It should be no different for them to
> do
> this with the new client than it was with the old one.
 
On May 6, 10:34 am, Jesper wrote:
> You do need a new client package for Vista.

I was directed to install a new ActiveX control for IE7. This was
done, but IE still will not launch the company web page. I tried it
both from the C:\ drive, and from the USB drive containing the file
that I was originally given. With the USB stick, I was able to
manually enter the company URL and after giving Data.exe permission to
run, I did reach my work desktop. This process does not work when
attempting to manually enter the URL after running the file from C:\.
I will provide more info as I receive it.

GrtArtiste
 
On May 6, 6:57 pm, GrtArtiste wrote:
> On May 6, 10:34 am, Jesper wrote:
>
> > You do need a new client package for Vista.

Problem now solved.

What the IT guy failed to tell me, after being frustrated with my
supposed trouble-making, was that the Data.exe file that I've been
using since day one was for XP only. He never told me not to use it w/
Vista. The end result is that after opening IE without the aid of
Data.exe and manually entering the URL to the company web site, I am
able to enter my signon codes and navigate to my work desktop. All I
have to do is give one extra click to allow the Citrix PSC to run, and
I'm in.

GrtArtiste
 
DOH!

GrtArtiste wrote:
> On May 6, 6:57 pm, GrtArtiste wrote:
>> On May 6, 10:34 am, Jesper wrote:
>>
>>> You do need a new client package for Vista.
>
> Problem now solved.
>
> What the IT guy failed to tell me, after being frustrated with my
> supposed trouble-making, was that the Data.exe file that I've been
> using since day one was for XP only. He never told me not to use it w/
> Vista. The end result is that after opening IE without the aid of
> Data.exe and manually entering the URL to the company web site, I am
> able to enter my signon codes and navigate to my work desktop. All I
> have to do is give one extra click to allow the Citrix PSC to run, and
> I'm in.
>
> GrtArtiste
 
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