Re: Help for spy recovery

  • Thread starter Thread starter PA Bear [MS MVP]
  • Start date Start date
P

PA Bear [MS MVP]

Crossposted to Vista Security newsgroup.

There are OneCare-specific newsgroups and web-forums where you can seek
support and ask questions.

Windows Live OneCare Newsgroups:

microsoft.public.windows.live.onecare.generaldiscussion
microsoft.public.windows.live.onecare.antispyware
microsoft.public.windows.live.onecare.antivirus
microsoft.public.windows.live.onecare.backup
microsoft.public.windows.live.onecare.firewall
microsoft.public.windows.live.onecare.install
microsoft.public.windows.live.onecare.tuneup
microsoft.public.windows.live.onecare.update

Windows Live OneCare Forums:
http://forums.microsoft.com/windowsonecare...t.aspx?siteid=2
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Renee59 wrote:
> Hello, memembers,
> I got this spy problem and posted this in the Vista area under security,
> in
> the mean time there are some stories there, but not enough answers to my
> questions. I whould be pleased to have some advise on next steps there.
> Can
> somebody help me. Asked there for Mick Murphy, because of his first advise
> on the item. When I started it I did not nknow it whould be severe as
> that.
> So please see the post under "General safety issue". Here the URL to come
> over there. Hope this is allowed. If not, I am realy sorry:
>
> http://www.microsoft.com/communities/newsg...c6-24cb013a2754
 
If you are having problems getting rid of viruses, spyware, etc, when you are
scanning reboot and use the programs in Safe Mode.
Reboot, tap F8, and then select SM when the list comes up.

The reason for this is that you can not delete a file that is being used.
Safe mode means that there is the bare, basics running in Windows

I don't know how far you got with things, so below is orig advice.

http://service1.symantec.com/SUPPORT/tsgen...005033108162039

Above is the link for Norton Removal Tool if using Norton.

http://www.avast.com/eng/download-avast-home.html

Above is a link to Avast Free 4 Home Anti-Virus
It is low resource using, free and Vista 32bit and 64bit compatible.
Only have one (1) anti-virus installed more than 1 can cause conflicts.

http://www.safer-networking.org/en/index.html

For Spyware removal, use the above link to “Spybot Search & Destroy 1.5.2â€Â
Download it, install it, update it, immunize your system and scan your
System with it.

http://www.javacoolsoftware.com/

For a non-scanning, but running in the background, Program to STOP Spyware
being downloaded to your Computer, use SpywareBlaster 4, available at the
above link.


--
Mick Murphy - Qld - Australia


"PA Bear [MS MVP]" wrote:

> Crossposted to Vista Security newsgroup.
>
> There are OneCare-specific newsgroups and web-forums where you can seek
> support and ask questions.
>
> Windows Live OneCare Newsgroups:
>
> microsoft.public.windows.live.onecare.generaldiscussion
> microsoft.public.windows.live.onecare.antispyware
> microsoft.public.windows.live.onecare.antivirus
> microsoft.public.windows.live.onecare.backup
> microsoft.public.windows.live.onecare.firewall
> microsoft.public.windows.live.onecare.install
> microsoft.public.windows.live.onecare.tuneup
> microsoft.public.windows.live.onecare.update
>
> Windows Live OneCare Forums:
> http://forums.microsoft.com/windowsonecare...t.aspx?siteid=2
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Renee59 wrote:
> > Hello, memembers,
> > I got this spy problem and posted this in the Vista area under security,
> > in
> > the mean time there are some stories there, but not enough answers to my
> > questions. I whould be pleased to have some advise on next steps there.
> > Can
> > somebody help me. Asked there for Mick Murphy, because of his first advise
> > on the item. When I started it I did not nknow it whould be severe as
> > that.
> > So please see the post under "General safety issue". Here the URL to come
> > over there. Hope this is allowed. If not, I am realy sorry:
> >
> > http://www.microsoft.com/communities/newsg...c6-24cb013a2754
>
>
 
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