W
Willext
Thanks! I havr been pulling my hair out trying to fix this issue. I
followed you instructions....Windows Update now works perfectly. Cheers!
Willext
"TaurArian [MS-MVP]" wrote:
> Hi Chipper,
> Here's the link that Torgeir Bakken (MVP) referred to:-
>
>
> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=21&ln=en
> When searching for available updates on the Windows Update site, you receive the 0x80248011 error.
>
> Problem description
>
> This error can occur due to an issue with the Internet cache or corruption in the Data store.
>
> Applicable operating systems
>
>
> a.. Windows 2000
>
> b.. Windows XP
>
> c.. Windows Server 2003
>
>
>
>
> Resolutions
> 1. Delete the datastore and allow it to rebuild itself. First stop the Automatic Update
> Service
> 1.. Click Start.
> 2.. Choose Run.
> 3.. In the Run box, type services.msc.
> 4.. Click OK.
> 5.. Right-click the Automatic Updates Service.
> 6.. Click Stop.
> After Stopping the Service please rename the folder c:\Windows\SoftwareDistribution
> 1.. Open Windows Explorer
> 2.. Navigate to the Windows folder
> 3.. Click on the + next to the Windows folder
> 4.. Navigate to SoftwareDistribution folder
> 5.. Right Click on the SoftwareDistribution folder
> 6.. Select rename from the Menu
> 7.. Rename the folder to SoftwareDistribution.old and click Enter
> Now restart the Automatic Update Service
> 1.. Click Start.
> 2.. Choose Run.
> 3.. In the Run box, type services.msc.
> 4.. Click OK.
> 5.. Right-click the Automatic Updates Service.
> 6.. Click Start.
>
> Starting the service will take a moment.
>
> Retry Windows Update again
>
> Did this resolve your problem?
>
>
>
>
> 2. Clear the Internet Explorer cache
> 1.. Start Internet Explorer.
> 2.. On the Tools menu, click Internet Options.
> 3.. Click the General tab.
> 4.. In the Temporary Internet files section, click Delete Cookies.
> 5.. Click OK in the Delete Cookies box.
> 6.. In the Temporary Internet Files section, click Delete Files.
> 7.. Select the Delete all offline content check box in the Delete Files dialog box.
> 8.. Click OK.
> 9.. In the History section, click the Clear History button.
> 10.. Click Yes.
> 11.. Click OK.
>
>
> Did this resolve your problem?
>
>
>
>
>
>
>
> For more information about When searching for available updates on the Windows Update site, you
> receive the 0x80248011 error., see article 883821 in the Microsoft Knowledge Base.
>
>
>
> --
> ===========================
> TaurArian [MS-MVP] 2005-2006
> ===========================
> http://www.dts-l.org/goodpost.htm
> "Need more help? http://support.microsoft.com/?scid=phen-us6527
>
>
>
>
> "Chipper02" <Chipper02@discussions.microsoft.com> wrote in message
> news:3CBAE639-59D5-4057-B0A0-226ECFA9D7B6@microsoft.com...
> > The help is not blank. No steps are provided and the Yes/No links for "Did
> > this help..." don't work either... could you paste the text of the fix here?
> >
> > (It's a new install of windows, so please don't tell me it's broken and to
> > re-install everything)
> >
> > Chipper02
> >
> > "Torgeir Bakken (MVP)" wrote:
> >
> >> Steve R wrote:
> >>
> >> > Can anyone help?
> >> Hi
> >>
> >> Please rename the SoftwareDistribution folder and see if it helps.
> >>
> >> You can use the procedure described here:
> >>
> >> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=21&ln=en
> >>
> >>
> >> --
> >> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> >> Administration scripting examples and an ONLINE version of
> >> the 1328 page Scripting Guide:
> >> http://www.microsoft.com/technet/scriptcenter/default.mspx
> >>
>
>
followed you instructions....Windows Update now works perfectly. Cheers!
Willext
"TaurArian [MS-MVP]" wrote:
> Hi Chipper,
> Here's the link that Torgeir Bakken (MVP) referred to:-
>
>
> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=21&ln=en
> When searching for available updates on the Windows Update site, you receive the 0x80248011 error.
>
> Problem description
>
> This error can occur due to an issue with the Internet cache or corruption in the Data store.
>
> Applicable operating systems
>
>
> a.. Windows 2000
>
> b.. Windows XP
>
> c.. Windows Server 2003
>
>
>
>
> Resolutions
> 1. Delete the datastore and allow it to rebuild itself. First stop the Automatic Update
> Service
> 1.. Click Start.
> 2.. Choose Run.
> 3.. In the Run box, type services.msc.
> 4.. Click OK.
> 5.. Right-click the Automatic Updates Service.
> 6.. Click Stop.
> After Stopping the Service please rename the folder c:\Windows\SoftwareDistribution
> 1.. Open Windows Explorer
> 2.. Navigate to the Windows folder
> 3.. Click on the + next to the Windows folder
> 4.. Navigate to SoftwareDistribution folder
> 5.. Right Click on the SoftwareDistribution folder
> 6.. Select rename from the Menu
> 7.. Rename the folder to SoftwareDistribution.old and click Enter
> Now restart the Automatic Update Service
> 1.. Click Start.
> 2.. Choose Run.
> 3.. In the Run box, type services.msc.
> 4.. Click OK.
> 5.. Right-click the Automatic Updates Service.
> 6.. Click Start.
>
> Starting the service will take a moment.
>
> Retry Windows Update again
>
> Did this resolve your problem?
>
>
>
>
> 2. Clear the Internet Explorer cache
> 1.. Start Internet Explorer.
> 2.. On the Tools menu, click Internet Options.
> 3.. Click the General tab.
> 4.. In the Temporary Internet files section, click Delete Cookies.
> 5.. Click OK in the Delete Cookies box.
> 6.. In the Temporary Internet Files section, click Delete Files.
> 7.. Select the Delete all offline content check box in the Delete Files dialog box.
> 8.. Click OK.
> 9.. In the History section, click the Clear History button.
> 10.. Click Yes.
> 11.. Click OK.
>
>
> Did this resolve your problem?
>
>
>
>
>
>
>
> For more information about When searching for available updates on the Windows Update site, you
> receive the 0x80248011 error., see article 883821 in the Microsoft Knowledge Base.
>
>
>
> --
> ===========================
> TaurArian [MS-MVP] 2005-2006
> ===========================
> http://www.dts-l.org/goodpost.htm
> "Need more help? http://support.microsoft.com/?scid=phen-us6527
>
>
>
>
> "Chipper02" <Chipper02@discussions.microsoft.com> wrote in message
> news:3CBAE639-59D5-4057-B0A0-226ECFA9D7B6@microsoft.com...
> > The help is not blank. No steps are provided and the Yes/No links for "Did
> > this help..." don't work either... could you paste the text of the fix here?
> >
> > (It's a new install of windows, so please don't tell me it's broken and to
> > re-install everything)
> >
> > Chipper02
> >
> > "Torgeir Bakken (MVP)" wrote:
> >
> >> Steve R wrote:
> >>
> >> > Can anyone help?
> >> Hi
> >>
> >> Please rename the SoftwareDistribution folder and see if it helps.
> >>
> >> You can use the procedure described here:
> >>
> >> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=21&ln=en
> >>
> >>
> >> --
> >> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> >> Administration scripting examples and an ONLINE version of
> >> the 1328 page Scripting Guide:
> >> http://www.microsoft.com/technet/scriptcenter/default.mspx
> >>
>
>