Re: Backup Error 0x80070002

  • Thread starter Thread starter fed up with US technology English fella
  • Start date Start date
F

fed up with US technology English fella

Hi, After reviewing these posts and the date that they were entered i am
astonished that there is STILL no solution to what is a very serious problem.
I have reloaded Vista several times and have no problem doing a files backup,
i have not been able to do a new full system backup because of this error
since last reinstallation due to the 8007002 code. I have changed the system
by adding new software but cannot do a new full backup. Time to cosider
leopard and time tunnel if you guys cant get this bug sorted.

"fishhead" wrote:

>
> Nader2778548 Wrote:
> > Sure, Microsoft case No. 1032216676
> >
> > "Jill Zoeller [MSFT]" wrote:
> >
> > > At the very least, Backup should ignore this and proceed normally

> > instead of
> > > stopping altogether. We have a bug for this based on the previous

> > customer's
> > > complaint, and I've updated the bug with your report. I'll see about

> > getting
> > > another bug logged about leaving the registry remnants behind.
> > >
> > > Do you mind giving me your case number? I'd be interested in

> > reviewing the
> > > details.
> > >
> > > Jill
> > >
> > > --
> > > This posting is provided "AS IS" with no warranties, and confers no

> > rights.
> > >
> > > Want to learn more about Windows file and storage technologies? Visit

> > our
> > > team blog at http://blogs.technet.com/filecab/default.aspx.
> > >
> > >
> > > "Nader" <Nader@discussions.microsoft.com> wrote in message
> > >

> > news:E7AE5476-5B49-471D-9465-777A967FCC2A@microsoft.com...
> > > > You were right. I have carefully examined the registry (using

> > regedit)
> > > > and
> > > > deleted two keys in the

> > HKEY_LOCAL_MACHINE/Software//Microsoft/Windows
> > > > NT/CurrentVersion/ProfileList. One ended with .bak and another

> > unknown
> > > > which
> > > > is very likely for an account that I have created with admin class,

> > then
> > > > deleted it as per Microsoft suggestion.
> > > >
> > > > It looks like adding and deleting users need further examination

> > by
> > > > Microsoft as it leaves keys in the Registry.
> > > >
> > > > Thanks anyway.
> > > >
> > > > "Jill Zoeller [MSFT]" wrote:
> > > >
> > > >> I take it they have your logs and are reviewing them now?
> > > >>
> > > >> If it helps, we just tracked down the same error code (0x80070002)

> > but I
> > > >> don't think it was the same message text. The problem was that

> > backup
> > > >> failed
> > > >> to find a user profile path in the registry. What we think

> > happened is an
> > > >> account was created, used to log on at least once, then the whole

> > home
> > > >> directory was deleted. The user was pretty registry-savvy and

> > cleared out
> > > >> some old profiles on his own and solved the problem. This however

> > might
> > > >> not
> > > >> be the same problem you're having.
> > > >>
> > > >> --
> > > >> This posting is provided "AS IS" with no warranties, and confers

> > no
> > > >> rights.
> > > >>
> > > >> Want to learn more about Windows file and storage technologies?

> > Visit our
> > > >> team blog at http://blogs.technet.com/filecab/default.aspx.
> > > >>
> > > >>
> > > >> "Nader" <Nader@discussions.microsoft.com> wrote in message
> > > >> news:2E29F101-966B-418F-9201-BEB37F05FB3A@microsoft.com...
> > > >> > Identical to Armstrong108 case. Microsoft technical support

> > have
> > > >> > suggested
> > > >> > similar steps as you have indicated. I am awaiting their

> > reply.
> > > >> >
> > > >> > "Jill Zoeller [MSFT]" wrote:
> > > >> >
> > > >> >> I don't think I ever heard from the original poster. Can you

> > tell me
> > > >> >> the
> > > >> >> exact error message text you're seeing?
> > > >> >>
> > > >> >> --
> > > >> >> This posting is provided "AS IS" with no warranties, and

> > confers no
> > > >> >> rights.
> > > >> >>
> > > >> >> Want to learn more about Windows file and storage technologies?

> > Visit
> > > >> >> our
> > > >> >> team blog at http://blogs.technet.com/filecab/default.aspx.
> > > >> >>
> > > >> >>
> > > >> >> "Nader" <Nader@discussions.microsoft.com> wrote in message
> > > >> >> news:3D1BEBFF-50B2-4E84-882A-7ABBADD982BA@microsoft.com...
> > > >> >> > Hi, I have exactly same problem trying to backup files on

> > Vista
> > > >> >> > Ultimate.
> > > >> >> > No
> > > >> >> > problem backing-up entire PC. Did you manage to resolve

> > file
> > > >> >> > backup?
> > > >> >> > If
> > > >> >> > so,
> > > >> >> > how?
> > > >> >> >
> > > >> >> > "Armstrong108" wrote:
> > > >> >> >
> > > >> >> >> I was doing a file backup.
> > > >> >> >>
> > > >> >> >> "Jill Zoeller [MSFT]" wrote:
> > > >> >> >>
> > > >> >> >> > Can you clarify whether you are using File Backup (Back up

> > files
> > > >> >> >> > button) or
> > > >> >> >> > Complete PC Backup (Back up computer button)?
> > > >> >> >> >
> > > >> >> >> >
> > > >> >> >> >
> > > >> >> >> > --
> > > >> >> >> > This posting is provided "AS IS" with no warranties, and

> > confers
> > > >> >> >> > no
> > > >> >> >> > rights.
> > > >> >> >> >
> > > >> >> >> > Want to learn more about Windows file and storage

> > technologies?
> > > >> >> >> > Visit
> > > >> >> >> > our
> > > >> >> >> > team blog at

> > http://blogs.technet.com/filecab/default.aspx.
> > > >> >> >> > "Armstrong108" <Armstrong108@discussions.microsoft.com>

> > wrote in
> > > >> >> >> > message
> > > >> >> >> >

> > news:5003A48E-6053-47A8-A8BA-1C961FCDCD28@microsoft.com...
> > > >> >> >> > >I was using backup in Windows Vista RTM to back up files

> > on a
> > > >> >> >> > >DVD
> > > >> >> >> > >and
> > > >> >> >> > >it
> > > >> >> >> > >was
> > > >> >> >> > > on "Creating a shadow copy", when I got an error. The

> > error was
> > > >> >> >> > > "The
> > > >> >> >> > > system
> > > >> >> >> > > cannot find the file specified", with the error code of
> > > >> >> >> > > 0x80070002.
> > > >> >> >> > > Does
> > > >> >> >> > > anyone know how to solve this problem?

> >
> > I have the same problem. One successful backup, then at the next
> > attempt the backup fails with the error code "Backup Error 0x80070002"
> > I have Vista Home Premium.
> > I have purged the registry of all references to a deleted user, and I
> > have tried to create the asr.log file according to the directions
> > previously given but no file appears (c:\asr.log).
> > Any help appreciated.
> > Thanks
> > Fishhead

>
>
> --
> fishhead
> ------------------------------------------------------------------------
> fishhead's Profile: http://forums.techarena.in/member.php?userid=33384
> View this thread: http://forums.techarena.in/showthread.php?t=715307
>
> http://forums.techarena.in
>
>
 
"This guy" is using Acronis True Image Home and Windows Home Server.
I haven't used the PC Backup since 5.25" floppies was the rage.


--
http://get.live.com/wlmail/overview

"fed up with US technology English fella" <fed up with US technology English
fella@discussions.microsoft.com> wrote in message
news:8BD62DE9-7C77-4B02-97A6-52D5AF7E614D@microsoft.com...
> Hi, After reviewing these posts and the date that they were entered i am
> astonished that there is STILL no solution to what is a very serious
> problem.
> I have reloaded Vista several times and have no problem doing a files
> backup,
> i have not been able to do a new full system backup because of this error
> since last reinstallation due to the 8007002 code. I have changed the
> system
> by adding new software but cannot do a new full backup. Time to cosider
> leopard and time tunnel if you guys cant get this bug sorted.
>
> "fishhead" wrote:
>
>>
>> Nader2778548 Wrote:
>> > Sure, Microsoft case No. 1032216676
>> >
>> > "Jill Zoeller [MSFT]" wrote:
>> >
>> > > At the very least, Backup should ignore this and proceed normally
>> > instead of
>> > > stopping altogether. We have a bug for this based on the previous
>> > customer's
>> > > complaint, and I've updated the bug with your report. I'll see about
>> > getting
>> > > another bug logged about leaving the registry remnants behind.
>> > >
>> > > Do you mind giving me your case number? I'd be interested in
>> > reviewing the
>> > > details.
>> > >
>> > > Jill
>> > >
>> > > --
>> > > This posting is provided "AS IS" with no warranties, and confers no
>> > rights.
>> > >
>> > > Want to learn more about Windows file and storage technologies? Visit
>> > our
>> > > team blog at http://blogs.technet.com/filecab/default.aspx.
>> > >
>> > >
>> > > "Nader" <Nader@discussions.microsoft.com> wrote in message
>> > >
>> > news:E7AE5476-5B49-471D-9465-777A967FCC2A@microsoft.com...
>> > > > You were right. I have carefully examined the registry (using
>> > regedit)
>> > > > and
>> > > > deleted two keys in the
>> > HKEY_LOCAL_MACHINE/Software//Microsoft/Windows
>> > > > NT/CurrentVersion/ProfileList. One ended with .bak and another
>> > unknown
>> > > > which
>> > > > is very likely for an account that I have created with admin class,
>> > then
>> > > > deleted it as per Microsoft suggestion.
>> > > >
>> > > > It looks like adding and deleting users need further examination
>> > by
>> > > > Microsoft as it leaves keys in the Registry.
>> > > >
>> > > > Thanks anyway.
>> > > >
>> > > > "Jill Zoeller [MSFT]" wrote:
>> > > >
>> > > >> I take it they have your logs and are reviewing them now?
>> > > >>
>> > > >> If it helps, we just tracked down the same error code (0x80070002)
>> > but I
>> > > >> don't think it was the same message text. The problem was that
>> > backup
>> > > >> failed
>> > > >> to find a user profile path in the registry. What we think
>> > happened is an
>> > > >> account was created, used to log on at least once, then the whole
>> > home
>> > > >> directory was deleted. The user was pretty registry-savvy and
>> > cleared out
>> > > >> some old profiles on his own and solved the problem. This however
>> > might
>> > > >> not
>> > > >> be the same problem you're having.
>> > > >>
>> > > >> --
>> > > >> This posting is provided "AS IS" with no warranties, and confers
>> > no
>> > > >> rights.
>> > > >>
>> > > >> Want to learn more about Windows file and storage technologies?
>> > Visit our
>> > > >> team blog at http://blogs.technet.com/filecab/default.aspx.
>> > > >>
>> > > >>
>> > > >> "Nader" <Nader@discussions.microsoft.com> wrote in message
>> > > >> news:2E29F101-966B-418F-9201-BEB37F05FB3A@microsoft.com...
>> > > >> > Identical to Armstrong108 case. Microsoft technical support
>> > have
>> > > >> > suggested
>> > > >> > similar steps as you have indicated. I am awaiting their
>> > reply.
>> > > >> >
>> > > >> > "Jill Zoeller [MSFT]" wrote:
>> > > >> >
>> > > >> >> I don't think I ever heard from the original poster. Can you
>> > tell me
>> > > >> >> the
>> > > >> >> exact error message text you're seeing?
>> > > >> >>
>> > > >> >> --
>> > > >> >> This posting is provided "AS IS" with no warranties, and
>> > confers no
>> > > >> >> rights.
>> > > >> >>
>> > > >> >> Want to learn more about Windows file and storage technologies?
>> > Visit
>> > > >> >> our
>> > > >> >> team blog at http://blogs.technet.com/filecab/default.aspx.
>> > > >> >>
>> > > >> >>
>> > > >> >> "Nader" <Nader@discussions.microsoft.com> wrote in message
>> > > >> >> news:3D1BEBFF-50B2-4E84-882A-7ABBADD982BA@microsoft.com...
>> > > >> >> > Hi, I have exactly same problem trying to backup files on
>> > Vista
>> > > >> >> > Ultimate.
>> > > >> >> > No
>> > > >> >> > problem backing-up entire PC. Did you manage to resolve
>> > file
>> > > >> >> > backup?
>> > > >> >> > If
>> > > >> >> > so,
>> > > >> >> > how?
>> > > >> >> >
>> > > >> >> > "Armstrong108" wrote:
>> > > >> >> >
>> > > >> >> >> I was doing a file backup.
>> > > >> >> >>
>> > > >> >> >> "Jill Zoeller [MSFT]" wrote:
>> > > >> >> >>
>> > > >> >> >> > Can you clarify whether you are using File Backup (Back up
>> > files
>> > > >> >> >> > button) or
>> > > >> >> >> > Complete PC Backup (Back up computer button)?
>> > > >> >> >> >
>> > > >> >> >> >
>> > > >> >> >> >
>> > > >> >> >> > --
>> > > >> >> >> > This posting is provided "AS IS" with no warranties, and
>> > confers
>> > > >> >> >> > no
>> > > >> >> >> > rights.
>> > > >> >> >> >
>> > > >> >> >> > Want to learn more about Windows file and storage
>> > technologies?
>> > > >> >> >> > Visit
>> > > >> >> >> > our
>> > > >> >> >> > team blog at
>> > http://blogs.technet.com/filecab/default.aspx.
>> > > >> >> >> > "Armstrong108" <Armstrong108@discussions.microsoft.com>
>> > wrote in
>> > > >> >> >> > message
>> > > >> >> >> >
>> > news:5003A48E-6053-47A8-A8BA-1C961FCDCD28@microsoft.com...
>> > > >> >> >> > >I was using backup in Windows Vista RTM to back up files
>> > on a
>> > > >> >> >> > >DVD
>> > > >> >> >> > >and
>> > > >> >> >> > >it
>> > > >> >> >> > >was
>> > > >> >> >> > > on "Creating a shadow copy", when I got an error. The
>> > error was
>> > > >> >> >> > > "The
>> > > >> >> >> > > system
>> > > >> >> >> > > cannot find the file specified", with the error code of
>> > > >> >> >> > > 0x80070002.
>> > > >> >> >> > > Does
>> > > >> >> >> > > anyone know how to solve this problem?
>> >
>> > I have the same problem. One successful backup, then at the next
>> > attempt the backup fails with the error code "Backup Error 0x80070002"
>> > I have Vista Home Premium.
>> > I have purged the registry of all references to a deleted user, and I
>> > have tried to create the asr.log file according to the directions
>> > previously given but no file appears (c:\asr.log).
>> > Any help appreciated.
>> > Thanks
>> > Fishhead

>>
>>
>> --
>> fishhead
>> ------------------------------------------------------------------------
>> fishhead's Profile: http://forums.techarena.in/member.php?userid=33384
>> View this thread: http://forums.techarena.in/showthread.php?t=715307
>>
>> http://forums.techarena.in
>>
>>
 
What is wrong with an alleged English fella who is fed up with US
technology? Use Arab's technology, some African technology might be even
more attractive.

Use Windows Vista Backup option, you idiot. It always works for everyone who
has a little bit of respect to the technology of the United States. Your
Vista most likely senses your subterranean IQ and refuses to budge.


"fed up with US technology English fella" <fed up with US technology English
fella@discussions.microsoft.com> wrote in message
news:8BD62DE9-7C77-4B02-97A6-52D5AF7E614D@microsoft.com...
> Hi, After reviewing these posts and the date that they were entered i am
> astonished that there is STILL no solution to what is a very serious
> problem.
> I have reloaded Vista several times and have no problem doing a files
> backup,
> i have not been able to do a new full system backup because of this error
> since last reinstallation due to the 8007002 code. I have changed the
> system
> by adding new software but cannot do a new full backup. Time to cosider
> leopard and time tunnel if you guys cant get this bug sorted.
>
> "fishhead" wrote:
>
>>
>> Nader2778548 Wrote:
>> > Sure, Microsoft case No. 1032216676
>> >
>> > "Jill Zoeller [MSFT]" wrote:
>> >
>> > > At the very least, Backup should ignore this and proceed normally
>> > instead of
>> > > stopping altogether. We have a bug for this based on the previous
>> > customer's
>> > > complaint, and I've updated the bug with your report. I'll see about
>> > getting
>> > > another bug logged about leaving the registry remnants behind.
>> > >
>> > > Do you mind giving me your case number? I'd be interested in
>> > reviewing the
>> > > details.
>> > >
>> > > Jill
>> > >
>> > > --
>> > > This posting is provided "AS IS" with no warranties, and confers no
>> > rights.
>> > >
>> > > Want to learn more about Windows file and storage technologies? Visit
>> > our
>> > > team blog at http://blogs.technet.com/filecab/default.aspx.
>> > >
>> > >
>> > > "Nader" <Nader@discussions.microsoft.com> wrote in message
>> > >
>> > news:E7AE5476-5B49-471D-9465-777A967FCC2A@microsoft.com...
>> > > > You were right. I have carefully examined the registry (using
>> > regedit)
>> > > > and
>> > > > deleted two keys in the
>> > HKEY_LOCAL_MACHINE/Software//Microsoft/Windows
>> > > > NT/CurrentVersion/ProfileList. One ended with .bak and another
>> > unknown
>> > > > which
>> > > > is very likely for an account that I have created with admin class,
>> > then
>> > > > deleted it as per Microsoft suggestion.
>> > > >
>> > > > It looks like adding and deleting users need further examination
>> > by
>> > > > Microsoft as it leaves keys in the Registry.
>> > > >
>> > > > Thanks anyway.
>> > > >
>> > > > "Jill Zoeller [MSFT]" wrote:
>> > > >
>> > > >> I take it they have your logs and are reviewing them now?
>> > > >>
>> > > >> If it helps, we just tracked down the same error code (0x80070002)
>> > but I
>> > > >> don't think it was the same message text. The problem was that
>> > backup
>> > > >> failed
>> > > >> to find a user profile path in the registry. What we think
>> > happened is an
>> > > >> account was created, used to log on at least once, then the whole
>> > home
>> > > >> directory was deleted. The user was pretty registry-savvy and
>> > cleared out
>> > > >> some old profiles on his own and solved the problem. This however
>> > might
>> > > >> not
>> > > >> be the same problem you're having.
>> > > >>
>> > > >> --
>> > > >> This posting is provided "AS IS" with no warranties, and confers
>> > no
>> > > >> rights.
>> > > >>
>> > > >> Want to learn more about Windows file and storage technologies?
>> > Visit our
>> > > >> team blog at http://blogs.technet.com/filecab/default.aspx.
>> > > >>
>> > > >>
>> > > >> "Nader" <Nader@discussions.microsoft.com> wrote in message
>> > > >> news:2E29F101-966B-418F-9201-BEB37F05FB3A@microsoft.com...
>> > > >> > Identical to Armstrong108 case. Microsoft technical support
>> > have
>> > > >> > suggested
>> > > >> > similar steps as you have indicated. I am awaiting their
>> > reply.
>> > > >> >
>> > > >> > "Jill Zoeller [MSFT]" wrote:
>> > > >> >
>> > > >> >> I don't think I ever heard from the original poster. Can you
>> > tell me
>> > > >> >> the
>> > > >> >> exact error message text you're seeing?
>> > > >> >>
>> > > >> >> --
>> > > >> >> This posting is provided "AS IS" with no warranties, and
>> > confers no
>> > > >> >> rights.
>> > > >> >>
>> > > >> >> Want to learn more about Windows file and storage technologies?
>> > Visit
>> > > >> >> our
>> > > >> >> team blog at http://blogs.technet.com/filecab/default.aspx.
>> > > >> >>
>> > > >> >>
>> > > >> >> "Nader" <Nader@discussions.microsoft.com> wrote in message
>> > > >> >> news:3D1BEBFF-50B2-4E84-882A-7ABBADD982BA@microsoft.com...
>> > > >> >> > Hi, I have exactly same problem trying to backup files on
>> > Vista
>> > > >> >> > Ultimate.
>> > > >> >> > No
>> > > >> >> > problem backing-up entire PC. Did you manage to resolve
>> > file
>> > > >> >> > backup?
>> > > >> >> > If
>> > > >> >> > so,
>> > > >> >> > how?
>> > > >> >> >
>> > > >> >> > "Armstrong108" wrote:
>> > > >> >> >
>> > > >> >> >> I was doing a file backup.
>> > > >> >> >>
>> > > >> >> >> "Jill Zoeller [MSFT]" wrote:
>> > > >> >> >>
>> > > >> >> >> > Can you clarify whether you are using File Backup (Back up
>> > files
>> > > >> >> >> > button) or
>> > > >> >> >> > Complete PC Backup (Back up computer button)?
>> > > >> >> >> >
>> > > >> >> >> >
>> > > >> >> >> >
>> > > >> >> >> > --
>> > > >> >> >> > This posting is provided "AS IS" with no warranties, and
>> > confers
>> > > >> >> >> > no
>> > > >> >> >> > rights.
>> > > >> >> >> >
>> > > >> >> >> > Want to learn more about Windows file and storage
>> > technologies?
>> > > >> >> >> > Visit
>> > > >> >> >> > our
>> > > >> >> >> > team blog at
>> > http://blogs.technet.com/filecab/default.aspx.
>> > > >> >> >> > "Armstrong108" <Armstrong108@discussions.microsoft.com>
>> > wrote in
>> > > >> >> >> > message
>> > > >> >> >> >
>> > news:5003A48E-6053-47A8-A8BA-1C961FCDCD28@microsoft.com...
>> > > >> >> >> > >I was using backup in Windows Vista RTM to back up files
>> > on a
>> > > >> >> >> > >DVD
>> > > >> >> >> > >and
>> > > >> >> >> > >it
>> > > >> >> >> > >was
>> > > >> >> >> > > on "Creating a shadow copy", when I got an error. The
>> > error was
>> > > >> >> >> > > "The
>> > > >> >> >> > > system
>> > > >> >> >> > > cannot find the file specified", with the error code of
>> > > >> >> >> > > 0x80070002.
>> > > >> >> >> > > Does
>> > > >> >> >> > > anyone know how to solve this problem?
>> >
>> > I have the same problem. One successful backup, then at the next
>> > attempt the backup fails with the error code "Backup Error 0x80070002"
>> > I have Vista Home Premium.
>> > I have purged the registry of all references to a deleted user, and I
>> > have tried to create the asr.log file according to the directions
>> > previously given but no file appears (c:\asr.log).
>> > Any help appreciated.
>> > Thanks
>> > Fishhead

>>
>>
>> --
>> fishhead
>> ------------------------------------------------------------------------
>> fishhead's Profile: http://forums.techarena.in/member.php?userid=33384
>> View this thread: http://forums.techarena.in/showthread.php?t=715307
>>
>> http://forums.techarena.in
>>
>>
 
Dear alexb, my comment was subtle tongue-in-cheek, not a slur but i take your
point. Apart from your country delivering its technology to Arab countries in
UN sponsored packages, I would agree they do not particularly have any to
call their own. I am quite sure that, if you ever left the US, you might see
this for yourself, perhaps could assist philanthropically. I am sure too
that, even with my subterranean IQ, I realise that vista has no sensory
capability. I do respect the US technology, and the Windows Vista Backup that
you suggest I use, is indeed the function i am referring to that has failed
to work, and that you failed to offer any constructive comments for, but
never mind. Oh, and i am sure that the Arab/African Americans in Microsoft
appreciate your comments on their intellectual ability. Nice.

"alexB" wrote:

> What is wrong with an alleged English fella who is fed up with US
> technology? Use Arab's technology, some African technology might be even
> more attractive.
>
> Use Windows Vista Backup option, you idiot. It always works for everyone who
> has a little bit of respect to the technology of the United States. Your
> Vista most likely senses your subterranean IQ and refuses to budge.
>
>
> "fed up with US technology English fella" <fed up with US technology English
> fella@discussions.microsoft.com> wrote in message
> news:8BD62DE9-7C77-4B02-97A6-52D5AF7E614D@microsoft.com...
> > Hi, After reviewing these posts and the date that they were entered i am
> > astonished that there is STILL no solution to what is a very serious
> > problem.
> > I have reloaded Vista several times and have no problem doing a files
> > backup,
> > i have not been able to do a new full system backup because of this error
> > since last reinstallation due to the 8007002 code. I have changed the
> > system
> > by adding new software but cannot do a new full backup. Time to cosider
> > leopard and time tunnel if you guys cant get this bug sorted.
> >
> > "fishhead" wrote:
> >
> >>
> >> Nader2778548 Wrote:
> >> > Sure, Microsoft case No. 1032216676
> >> >
> >> > "Jill Zoeller [MSFT]" wrote:
> >> >
> >> > > At the very least, Backup should ignore this and proceed normally
> >> > instead of
> >> > > stopping altogether. We have a bug for this based on the previous
> >> > customer's
> >> > > complaint, and I've updated the bug with your report. I'll see about
> >> > getting
> >> > > another bug logged about leaving the registry remnants behind.
> >> > >
> >> > > Do you mind giving me your case number? I'd be interested in
> >> > reviewing the
> >> > > details.
> >> > >
> >> > > Jill
> >> > >
> >> > > --
> >> > > This posting is provided "AS IS" with no warranties, and confers no
> >> > rights.
> >> > >
> >> > > Want to learn more about Windows file and storage technologies? Visit
> >> > our
> >> > > team blog at http://blogs.technet.com/filecab/default.aspx.
> >> > >
> >> > >
> >> > > "Nader" <Nader@discussions.microsoft.com> wrote in message
> >> > >
> >> > news:E7AE5476-5B49-471D-9465-777A967FCC2A@microsoft.com...
> >> > > > You were right. I have carefully examined the registry (using
> >> > regedit)
> >> > > > and
> >> > > > deleted two keys in the
> >> > HKEY_LOCAL_MACHINE/Software//Microsoft/Windows
> >> > > > NT/CurrentVersion/ProfileList. One ended with .bak and another
> >> > unknown
> >> > > > which
> >> > > > is very likely for an account that I have created with admin class,
> >> > then
> >> > > > deleted it as per Microsoft suggestion.
> >> > > >
> >> > > > It looks like adding and deleting users need further examination
> >> > by
> >> > > > Microsoft as it leaves keys in the Registry.
> >> > > >
> >> > > > Thanks anyway.
> >> > > >
> >> > > > "Jill Zoeller [MSFT]" wrote:
> >> > > >
> >> > > >> I take it they have your logs and are reviewing them now?
> >> > > >>
> >> > > >> If it helps, we just tracked down the same error code (0x80070002)
> >> > but I
> >> > > >> don't think it was the same message text. The problem was that
> >> > backup
> >> > > >> failed
> >> > > >> to find a user profile path in the registry. What we think
> >> > happened is an
> >> > > >> account was created, used to log on at least once, then the whole
> >> > home
> >> > > >> directory was deleted. The user was pretty registry-savvy and
> >> > cleared out
> >> > > >> some old profiles on his own and solved the problem. This however
> >> > might
> >> > > >> not
> >> > > >> be the same problem you're having.
> >> > > >>
> >> > > >> --
> >> > > >> This posting is provided "AS IS" with no warranties, and confers
> >> > no
> >> > > >> rights.
> >> > > >>
> >> > > >> Want to learn more about Windows file and storage technologies?
> >> > Visit our
> >> > > >> team blog at http://blogs.technet.com/filecab/default.aspx.
> >> > > >>
> >> > > >>
> >> > > >> "Nader" <Nader@discussions.microsoft.com> wrote in message
> >> > > >> news:2E29F101-966B-418F-9201-BEB37F05FB3A@microsoft.com...
> >> > > >> > Identical to Armstrong108 case. Microsoft technical support
> >> > have
> >> > > >> > suggested
> >> > > >> > similar steps as you have indicated. I am awaiting their
> >> > reply.
> >> > > >> >
> >> > > >> > "Jill Zoeller [MSFT]" wrote:
> >> > > >> >
> >> > > >> >> I don't think I ever heard from the original poster. Can you
> >> > tell me
> >> > > >> >> the
> >> > > >> >> exact error message text you're seeing?
> >> > > >> >>
> >> > > >> >> --
> >> > > >> >> This posting is provided "AS IS" with no warranties, and
> >> > confers no
> >> > > >> >> rights.
> >> > > >> >>
> >> > > >> >> Want to learn more about Windows file and storage technologies?
> >> > Visit
> >> > > >> >> our
> >> > > >> >> team blog at http://blogs.technet.com/filecab/default.aspx.
> >> > > >> >>
> >> > > >> >>
> >> > > >> >> "Nader" <Nader@discussions.microsoft.com> wrote in message
> >> > > >> >> news:3D1BEBFF-50B2-4E84-882A-7ABBADD982BA@microsoft.com...
> >> > > >> >> > Hi, I have exactly same problem trying to backup files on
> >> > Vista
> >> > > >> >> > Ultimate.
> >> > > >> >> > No
> >> > > >> >> > problem backing-up entire PC. Did you manage to resolve
> >> > file
> >> > > >> >> > backup?
> >> > > >> >> > If
> >> > > >> >> > so,
> >> > > >> >> > how?
> >> > > >> >> >
> >> > > >> >> > "Armstrong108" wrote:
> >> > > >> >> >
> >> > > >> >> >> I was doing a file backup.
> >> > > >> >> >>
> >> > > >> >> >> "Jill Zoeller [MSFT]" wrote:
> >> > > >> >> >>
> >> > > >> >> >> > Can you clarify whether you are using File Backup (Back up
> >> > files
> >> > > >> >> >> > button) or
> >> > > >> >> >> > Complete PC Backup (Back up computer button)?
> >> > > >> >> >> >
> >> > > >> >> >> >
> >> > > >> >> >> >
> >> > > >> >> >> > --
> >> > > >> >> >> > This posting is provided "AS IS" with no warranties, and
> >> > confers
> >> > > >> >> >> > no
> >> > > >> >> >> > rights.
> >> > > >> >> >> >
> >> > > >> >> >> > Want to learn more about Windows file and storage
> >> > technologies?
> >> > > >> >> >> > Visit
> >> > > >> >> >> > our
> >> > > >> >> >> > team blog at
> >> > http://blogs.technet.com/filecab/default.aspx.
> >> > > >> >> >> > "Armstrong108" <Armstrong108@discussions.microsoft.com>
> >> > wrote in
> >> > > >> >> >> > message
> >> > > >> >> >> >
> >> > news:5003A48E-6053-47A8-A8BA-1C961FCDCD28@microsoft.com...
> >> > > >> >> >> > >I was using backup in Windows Vista RTM to back up files
> >> > on a
> >> > > >> >> >> > >DVD
> >> > > >> >> >> > >and
> >> > > >> >> >> > >it
> >> > > >> >> >> > >was
> >> > > >> >> >> > > on "Creating a shadow copy", when I got an error. The
> >> > error was
> >> > > >> >> >> > > "The
> >> > > >> >> >> > > system
> >> > > >> >> >> > > cannot find the file specified", with the error code of
> >> > > >> >> >> > > 0x80070002.
> >> > > >> >> >> > > Does
> >> > > >> >> >> > > anyone know how to solve this problem?
> >> >
> >> > I have the same problem. One successful backup, then at the next
> >> > attempt the backup fails with the error code "Backup Error 0x80070002"
> >> > I have Vista Home Premium.
> >> > I have purged the registry of all references to a deleted user, and I
> >> > have tried to create the asr.log file according to the directions
> >> > previously given but no file appears (c:\asr.log).
> >> > Any help appreciated.
> >> > Thanks
> >> > Fishhead
> >>
> >>
> >> --
> >> fishhead
> >> ------------------------------------------------------------------------
> >> fishhead's Profile: http://forums.techarena.in/member.php?userid=33384
> >> View this thread: http://forums.techarena.in/showthread.php?t=715307
> >>
> >> http://forums.techarena.in
> >>
> >>

>
>
 
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