Program cancelled during installation yet appears in All Programs

  • Thread starter Thread starter A Taxed Mind
  • Start date Start date
A

A Taxed Mind

I am running Win XP SP2 on an HP Pavilion DV8000 laptop.

I have just tried to install a dirt cheap web cam that I got for christmas,
I knew it was going to be trouble before I started. It is a Clas Ohlson
(Swedish shop own brand) Model TWC-30AP.

Basically while trying to install the drivers and some preliminary software
Windows threw up the message that this software did not have a Windows Logo
certificate approval (or something). I therefore took Windows advice and
cancelled the installation.

However now when I go "Start-All Programs" I have something called "PC VGA
Camer@". There are 2 sub options "AmCap" and "Uninstall". What concerns me
is that Uninstall does nothing. The Installsheild wizard pops up briefly,
but doesn't actually remove this. I cannot find the item to remove from the
Control Panel-Add Remove Hardware section. I have even tried reverting to
the last 2 points in System Restore which did nothing as it said nothing had
changed.

Yet I can see this program option available. How do I remove it all so that
it will not stuff up Windows as was hinted at.

Thanks for your help and best wishes over the festive season.
 
A Taxed Mind wrote:
> I am running Win XP SP2 on an HP Pavilion DV8000 laptop.
>
> I have just tried to install a dirt cheap web cam that I got for
> christmas, I knew it was going to be trouble before I started. It
> is a Clas Ohlson (Swedish shop own brand) Model TWC-30AP.
>
> Basically while trying to install the drivers and some preliminary
> software Windows threw up the message that this software did not
> have a Windows Logo certificate approval (or something). I
> therefore took Windows advice and cancelled the installation.

Bah - should have installed it. It basically means that the company did not
pay Microsoft to 'certify' their drivers.

> However now when I go "Start-All Programs" I have something called
> "PC VGA Camer@". There are 2 sub options "AmCap" and "Uninstall".
> What concerns me is that Uninstall does nothing. The Installsheild
> wizard pops up briefly, but doesn't actually remove this. I cannot
> find the item to remove from the Control Panel-Add Remove Hardware
> section. I have even tried reverting to the last 2 points in
> System Restore which did nothing as it said nothing had changed.

Install the software anew - completely - and "continue anyway"...

> Yet I can see this program option available. How do I remove it
> all so that it will not stuff up Windows as was hinted at.

Wasn't 'hinted at' - the message means that the driver/software was not
'certified by Microsoft' which would have cost the company in question money
and is unnecessary. A LOT of companies do not do this and I would recommedn
installing thesoftware in full.

> Thanks for your help and best wishes over the festive season.

Same to you. Install your software again and continue anyway.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
 
Because its unsigned doesnt neccessarily mean it will screw your sys. It
simply means the supplier hasnt paid MS pots of dosh to get it signed, hence
the sys warning.

"A Taxed Mind" <ATaxedMind@discussions.microsoft.com> wrote in message
news:69501699-3FEE-4D09-B589-D48D96362A62@microsoft.com...
>I am running Win XP SP2 on an HP Pavilion DV8000 laptop.
>
> I have just tried to install a dirt cheap web cam that I got for
> christmas,
> I knew it was going to be trouble before I started. It is a Clas Ohlson
> (Swedish shop own brand) Model TWC-30AP.
>
> Basically while trying to install the drivers and some preliminary
> software
> Windows threw up the message that this software did not have a Windows
> Logo
> certificate approval (or something). I therefore took Windows advice and
> cancelled the installation.
>
> However now when I go "Start-All Programs" I have something called "PC VGA
> Camer@". There are 2 sub options "AmCap" and "Uninstall". What concerns
> me
> is that Uninstall does nothing. The Installsheild wizard pops up briefly,
> but doesn't actually remove this. I cannot find the item to remove from
> the
> Control Panel-Add Remove Hardware section. I have even tried reverting to
> the last 2 points in System Restore which did nothing as it said nothing
> had
> changed.
>
> Yet I can see this program option available. How do I remove it all so
> that
> it will not stuff up Windows as was hinted at.
>
> Thanks for your help and best wishes over the festive season.
 
A Taxed Mind <ATaxedMind@discussions.microsoft.com> wrote:
> I am running Win XP SP2 on an HP Pavilion DV8000 laptop.
>
> I have just tried to install a dirt cheap web cam that I got for
> christmas, I knew it was going to be trouble before I started. It is
> a Clas Ohlson (Swedish shop own brand) Model TWC-30AP.
>
> Basically while trying to install the drivers and some preliminary
> software Windows threw up the message that this software did not have
> a Windows Logo certificate approval (or something). I therefore took
> Windows advice and cancelled the installation.

You got caught by the windows philosophy that only Microsoft approved
software be run on their machines stupid move on their part.

To uninstall your app, install it again. Let it complete (continue
anyway choice). Then you'll be able to remove it.
Or, more likely, continue to use it. Many, many programs do not have
have MS "approval" because it costs money to get it.

Pop`


>
> However now when I go "Start-All Programs" I have something called
> "PC VGA Camer@". There are 2 sub options "AmCap" and "Uninstall".
> What concerns me is that Uninstall does nothing. The Installsheild
> wizard pops up briefly, but doesn't actually remove this. I cannot
> find the item to remove from the Control Panel-Add Remove Hardware
> section. I have even tried reverting to the last 2 points in System
> Restore which did nothing as it said nothing had changed.
>
> Yet I can see this program option available. How do I remove it all
> so that it will not stuff up Windows as was hinted at.
>
> Thanks for your help and best wishes over the festive season.
 
not sure why bashing
the certification program
is helpful.

in fact, if the software was
tested by microsoft, then
the o.s. is that much better
at being protected from
corrupted programming.

here is some additional
read:

http://msdn2.microsoft.com/en-us/library/aa372825.aspx

it is also unclear if your
device is sp2 compatible,
keeping in mind that it
comes from a foreign market:

http://en.wikipedia.org/wiki/Clas_Ohlson

i would avoid installing
it and see if you have
a system restore point you
can revert to via safemode.


--

db ·´¯`·.¸. , . .·´¯`·..><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>¸.
><)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>


..


"A Taxed Mind" <ATaxedMind@discussions.microsoft.com> wrote in message
news:69501699-3FEE-4D09-B589-D48D96362A62@microsoft.com...
>I am running Win XP SP2 on an HP Pavilion DV8000 laptop.
>
> I have just tried to install a dirt cheap web cam that I got for christmas,
> I knew it was going to be trouble before I started. It is a Clas Ohlson
> (Swedish shop own brand) Model TWC-30AP.
>
> Basically while trying to install the drivers and some preliminary software
> Windows threw up the message that this software did not have a Windows Logo
> certificate approval (or something). I therefore took Windows advice and
> cancelled the installation.
>
> However now when I go "Start-All Programs" I have something called "PC VGA
> Camer@". There are 2 sub options "AmCap" and "Uninstall". What concerns me
> is that Uninstall does nothing. The Installsheild wizard pops up briefly,
> but doesn't actually remove this. I cannot find the item to remove from the
> Control Panel-Add Remove Hardware section. I have even tried reverting to
> the last 2 points in System Restore which did nothing as it said nothing had
> changed.
>
> Yet I can see this program option available. How do I remove it all so that
> it will not stuff up Windows as was hinted at.
>
> Thanks for your help and best wishes over the festive season.
 
A Taxed Mind wrote:
> I am running Win XP SP2 on an HP Pavilion DV8000 laptop.
>
> I have just tried to install a dirt cheap web cam that I got for
> christmas, I knew it was going to be trouble before I started. It
> is a Clas Ohlson (Swedish shop own brand) Model TWC-30AP.
>
> Basically while trying to install the drivers and some preliminary
> software Windows threw up the message that this software did not
> have a Windows Logo certificate approval (or something). I
> therefore took Windows advice and cancelled the installation.
>
> However now when I go "Start-All Programs" I have something called
> "PC VGA Camer@". There are 2 sub options "AmCap" and "Uninstall". What
> concerns me is that Uninstall does nothing. The Installsheild
> wizard pops up briefly, but doesn't actually remove this. I cannot
> find the item to remove from the Control Panel-Add Remove Hardware
> section. I have even tried reverting to the last 2 points in
> System Restore which did nothing as it said nothing had changed.
>
> Yet I can see this program option available. How do I remove it
> all so that it will not stuff up Windows as was hinted at.
>
> Thanks for your help and best wishes over the festive season.

db ´¯`·.. ><)))º>` .. . wrote:
> not sure why bashing
> the certification program
> is helpful.
>
> in fact, if the software was
> tested by microsoft, then
> the o.s. is that much better
> at being protected from
> corrupted programming.
>
> here is some additional
> read:
>
> http://msdn2.microsoft.com/en-us/library/aa372825.aspx
>
> it is also unclear if your
> device is sp2 compatible,
> keeping in mind that it
> comes from a foreign market:
>
> http://en.wikipedia.org/wiki/Clas_Ohlson
>
> i would avoid installing
> it and see if you have
> a system restore point you
> can revert to via safemode.

I respectfully disagree - particularly in this case.

Also I did not bash it, per se, I merely stated that the product company had
chosen not to pay to have their software/driver certified - and MANY
companies choose this route - and I suggested (the helpful solution) the
user go back and install the application they cancelled the installation of
to completely install the product as intended by the manufacturer.

I believe the user should finish installing the software (continue anyway)
in this case. It is a product they likely purchased at a legitimate
retailer. The drivers and software were written to support the product on a
Windows system - if that is what the manufacturer claims.

Example:
Many of the ATI/Nvidia/Intel video drivers someone would install will say
the same thing - and I believe they should be installed straight from the
manufacturer - not Microsoft - since it is supported by/manufactured by
someone other than Microsoft *and they may not submit every revision of
their driver (they do not) to Microsoft for certification for various
reasons... Many times - the driver that is *certified* may cause issues
with the systems it could be installed upon that a later released driver
(non-certified) will not.

While it would be nice if all software/hardware/drivers/etc were
logo-certified - with the sheer number of products out there and the fact
that some couldn't afford to go through any expense (internal or external)
it caused without passing it on to the consumer - I seriously doubt it would
happen.

This user could have easily bought a much more expensive option (Logitech
Professional webcam or others with many more features) and still have gotten
the warning about certification. I would still recommend the user 'continue
anyway' <- as finding a product whose current driver/software is Windows XP
Logo Certified may soon be all but impossible as more time passes after the
release of Vista and even if the manufacturer updates the drivers/software
for Windows XP - why would they spend extra to get it certified on an OS
that is on its way to obscelescence?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
 
ok... fine, no need to write a
book on the matter. aren't there
other postings you could be
addressing..? : )

however Shenan, when
i provided my suggestion
it wasn't against anyone
in particular.

i simply disagreed with the
general consensus and posted
my suggestion though contrary
to the tone of the thread and
a different method to resolve
a known issue - poorly written
software from second world
countries.

is there some reason why
my suggestions seem to stir
up the waters? they are like
anyone else's which can be disregarded
or further studied or implemented.

no need to answer Shenan, the above
is rhetorical.

btw: I've added your name to my
spell checker. I hope you consider
this an honor, as for most others
i simply click on the "ignore" button.
--

db ·´¯`·.¸. , . .·´¯`·..><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>¸.
><)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>


..


"Shenan Stanley" <newshelper@gmail.com> wrote in message
news:uG8HWaMSIHA.5360@TK2MSFTNGP03.phx.gbl...
> A Taxed Mind wrote:
>> I am running Win XP SP2 on an HP Pavilion DV8000 laptop.
>>
>> I have just tried to install a dirt cheap web cam that I got for
>> christmas, I knew it was going to be trouble before I started. It
>> is a Clas Ohlson (Swedish shop own brand) Model TWC-30AP.
>>
>> Basically while trying to install the drivers and some preliminary
>> software Windows threw up the message that this software did not
>> have a Windows Logo certificate approval (or something). I
>> therefore took Windows advice and cancelled the installation.
>>
>> However now when I go "Start-All Programs" I have something called
>> "PC VGA Camer@". There are 2 sub options "AmCap" and "Uninstall". What
>> concerns me is that Uninstall does nothing. The Installsheild
>> wizard pops up briefly, but doesn't actually remove this. I cannot
>> find the item to remove from the Control Panel-Add Remove Hardware
>> section. I have even tried reverting to the last 2 points in
>> System Restore which did nothing as it said nothing had changed.
>>
>> Yet I can see this program option available. How do I remove it
>> all so that it will not stuff up Windows as was hinted at.
>>
>> Thanks for your help and best wishes over the festive season.
>
> db ´¯`·.. ><)))º>` .. . wrote:
>> not sure why bashing
>> the certification program
>> is helpful.
>>
>> in fact, if the software was
>> tested by microsoft, then
>> the o.s. is that much better
>> at being protected from
>> corrupted programming.
>>
>> here is some additional
>> read:
>>
>> http://msdn2.microsoft.com/en-us/library/aa372825.aspx
>>
>> it is also unclear if your
>> device is sp2 compatible,
>> keeping in mind that it
>> comes from a foreign market:
>>
>> http://en.wikipedia.org/wiki/Clas_Ohlson
>>
>> i would avoid installing
>> it and see if you have
>> a system restore point you
>> can revert to via safemode.
>
> I respectfully disagree - particularly in this case.
>
> Also I did not bash it, per se, I merely stated that the product company had
> chosen not to pay to have their software/driver certified - and MANY companies
> choose this route - and I suggested (the helpful solution) the user go back
> and install the application they cancelled the installation of to completely
> install the product as intended by the manufacturer.
>
> I believe the user should finish installing the software (continue anyway) in
> this case. It is a product they likely purchased at a legitimate retailer.
> The drivers and software were written to support the product on a Windows
> system - if that is what the manufacturer claims.
>
> Example:
> Many of the ATI/Nvidia/Intel video drivers someone would install will say the
> same thing - and I believe they should be installed straight from the
> manufacturer - not Microsoft - since it is supported by/manufactured by
> someone other than Microsoft *and they may not submit every revision of their
> driver (they do not) to Microsoft for certification for various reasons...
> Many times - the driver that is *certified* may cause issues with the systems
> it could be installed upon that a later released driver (non-certified) will
> not.
>
> While it would be nice if all software/hardware/drivers/etc were
> logo-certified - with the sheer number of products out there and the fact that
> some couldn't afford to go through any expense (internal or external) it
> caused without passing it on to the consumer - I seriously doubt it would
> happen.
>
> This user could have easily bought a much more expensive option (Logitech
> Professional webcam or others with many more features) and still have gotten
> the warning about certification. I would still recommend the user 'continue
> anyway' <- as finding a product whose current driver/software is Windows XP
> Logo Certified may soon be all but impossible as more time passes after the
> release of Vista and even if the manufacturer updates the drivers/software for
> Windows XP - why would they spend extra to get it certified on an OS that is
> on its way to obscelescence?
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
 
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