Problem while printing on Windows 2003 Server

[Harish]

Hi,

One of our customer is using Windows 2003 Server Stanrard edition (SP
2 R2).

Howevrer when he tried to print any document, the information printed
is incomplete. Also he has installed PDF drivers. When he tries
printing it using this driver, the samething happens.

What could be the problem? Is there any settings that we can try with

The details of the environment is as follows:

1. OS : Windows Server 2003 Standard Ediition R2 (SP2 updated)
2. Citrix Server is installed
3. Printer used: HP LaserJet 5100 PCL 6
4. Problem description:
The information printed from the Office application is being printed
properly.
However when we try to print from our application partial information
is being printed. [Randomly some text will be missing]

We faced the same problem, while printing using PDF995 driver. However
we were able to solve this problem by enabling the property "Enable
Advanced Printing Features" [under Advanced properties]. But the same
thing is not working for the printer

We tried using another PDF Driver [PDF Creator]. Even here we had the
same problem. But we could solve it by enabling the above mentioned
proprty.

Any Solution???

Thanks & Regards,

Harish Sohani

 

[Ali Akbar - Dubai]

Hi,

Even i am getting the same problem.

I think this is an issue with Windows 2003 SP2, because it was working fine
untill i upgraded it to SP2.

However this partial print problem come only when printing through Terminal
session.

If your problem has been solved please help me also.

regards


"Harish" wrote:

> Hi,
>
> One of our customer is using Windows 2003 Server Stanrard edition (SP
> 2 R2).
>
> Howevrer when he tried to print any document, the information printed
> is incomplete. Also he has installed PDF drivers. When he tries
> printing it using this driver, the samething happens.
>
> What could be the problem? Is there any settings that we can try with
>
> The details of the environment is as follows:
>
> 1. OS : Windows Server 2003 Standard Ediition R2 (SP2 updated)
> 2. Citrix Server is installed
> 3. Printer used: HP LaserJet 5100 PCL 6
> 4. Problem description:
> The information printed from the Office application is being printed
> properly.
> However when we try to print from our application partial information
> is being printed. [Randomly some text will be missing]
>
> We faced the same problem, while printing using PDF995 driver. However
> we were able to solve this problem by enabling the property "Enable
> Advanced Printing Features" [under Advanced properties]. But the same
> thing is not working for the printer
>
> We tried using another PDF Driver [PDF Creator]. Even here we had the
> same problem. But we could solve it by enabling the above mentioned
> proprty.
>
> Any Solution???
>
> Thanks & Regards,
>
> Harish Sohani
>