Please help me- Windows Update causes audio problems

  • Thread starter Thread starter Jonathan Yaniv- Windows Live Butterfly Expert
  • Start date Start date
J

Jonathan Yaniv- Windows Live Butterfly Expert

This is seriously getting on my nerves, I have never been so mad at
Microsoft.

I installed the "Critical" updates that Microsoft wants me to do, I reboot,
it "Configures updates" and then, all of a sudden, no more sound!!!

I get the error "Failed to play test tone" when I try to test my audio, and
I have installed the fix for it, but the fix did nothing, it just removed
the "sound icon" from my system tray.

Can someone (preferably Microsoft) please help me!!


Any one who has any suggestions on how to fix this, please post here

I have Windows Vista Ultimate 32 bit installed, audio driver is a Conexant
AC-Link audio driver version 6.14.10.0575

The driver works properly, Windows is stopping the audio from playing.

I have done system restore, but it wont let me restore before the updates
were installed, this restore point just doesn't show up!

--
Thank you,

Have a nice day,

Jonathan Yaniv
Microsoft Windows LiveT Butterfly Expert
 
Hi,

Uninstall the update.

Reinstall a the audio drivers.

> Can someone (preferably Microsoft) please help me!!

This is peer to peer support. While there are a few Microsoft people that
help out from time to time, they do not do so in any official capacity. For
official support, you need to use the proper channels:
http://support.microsoft.com/

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Jonathan Yaniv- Windows Live Butterfly Expert" <jy@live.ca> wrote in
message news:%23G8ue0cDIHA.4296@TK2MSFTNGP04.phx.gbl...
> This is seriously getting on my nerves, I have never been so mad at
> Microsoft.
>
> I installed the "Critical" updates that Microsoft wants me to do, I
> reboot,
> it "Configures updates" and then, all of a sudden, no more sound!!!
>
> I get the error "Failed to play test tone" when I try to test my audio,
> and
> I have installed the fix for it, but the fix did nothing, it just removed
> the "sound icon" from my system tray.
>
> Can someone (preferably Microsoft) please help me!!
>
>
> Any one who has any suggestions on how to fix this, please post here
>
> I have Windows Vista Ultimate 32 bit installed, audio driver is a Conexant
> AC-Link audio driver version 6.14.10.0575
>
> The driver works properly, Windows is stopping the audio from playing.
>
> I have done system restore, but it wont let me restore before the updates
> were installed, this restore point just doesn't show up!
>
> --
> Thank you,
>
> Have a nice day,
>
> Jonathan Yaniv
> Microsoft Windows LiveT Butterfly Expert
>
>
 
I did that

Still no luck

--
Thank you,

Have a nice day,

Jonathan Yaniv
Microsoft Windows LiveT Butterfly Expert


"Rick Rogers" <rick@mvps.org> wrote in message
news:e3jrPtdDIHA.5328@TK2MSFTNGP05.phx.gbl...
> Hi,
>
> Uninstall the update.
>
> Reinstall a the audio drivers.
>
>> Can someone (preferably Microsoft) please help me!!
>
> This is peer to peer support. While there are a few Microsoft people that
> help out from time to time, they do not do so in any official capacity.
> For official support, you need to use the proper channels:
> http://support.microsoft.com/
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Jonathan Yaniv- Windows Live Butterfly Expert" <jy@live.ca> wrote in
> message news:%23G8ue0cDIHA.4296@TK2MSFTNGP04.phx.gbl...
>> This is seriously getting on my nerves, I have never been so mad at
>> Microsoft.
>>
>> I installed the "Critical" updates that Microsoft wants me to do, I
>> reboot,
>> it "Configures updates" and then, all of a sudden, no more sound!!!
>>
>> I get the error "Failed to play test tone" when I try to test my audio,
>> and
>> I have installed the fix for it, but the fix did nothing, it just removed
>> the "sound icon" from my system tray.
>>
>> Can someone (preferably Microsoft) please help me!!
>>
>>
>> Any one who has any suggestions on how to fix this, please post here
>>
>> I have Windows Vista Ultimate 32 bit installed, audio driver is a
>> Conexant
>> AC-Link audio driver version 6.14.10.0575
>>
>> The driver works properly, Windows is stopping the audio from playing.
>>
>> I have done system restore, but it wont let me restore before the updates
>> were installed, this restore point just doesn't show up!
>>
>> --
>> Thank you,
>>
>> Have a nice day,
>>
>> Jonathan Yaniv
>> Microsoft Windows LiveT Butterfly Expert
>>
>>
>
 
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