PC reboots when trying to exit Windows Media Player after playing

[ffsabbagh]

I´d be glad if someone could help me. The issue I´m having is that PC reboots
EVERY time I play a DVD disc (physical disc on drive, or emulated iso).

Problem goes as follow, DVD disc is in the drive, I can go through menu,
play movie, everything goes fine BUTwhen I exit windows media player (or any
other program I try to use to play the dvd content), PC reboots on the spot.

That only happens with DVD content, I can play divx, avi, etc etc, any other
content fine, however when I try playing a DVD disc, I get this issue. I
starting to think I might have some codec problem, however I´m not sure, and
dont know how to deal with this.

Thank in advance for any help.
Fulvio

 

[Ron Martell]

ffsabbagh <ffsabbagh@discussions.microsoft.com> wrote:

>I´d be glad if someone could help me. The issue I´m having is that PC reboots
>EVERY time I play a DVD disc (physical disc on drive, or emulated iso).
>
>Problem goes as follow, DVD disc is in the drive, I can go through menu,
>play movie, everything goes fine BUTwhen I exit windows media player (or any
>other program I try to use to play the dvd content), PC reboots on the spot.
>
>That only happens with DVD content, I can play divx, avi, etc etc, any other
>content fine, however when I try playing a DVD disc, I get this issue. I
>starting to think I might have some codec problem, however I´m not sure, and
>dont know how to deal with this.
>
>Thank in advance for any help.
>Fulvio

Open Control Panel - System - General and click on the Settings button
in the Startup and Recovery (bottom) section. In the Startup and
Recovery window look at the checkbox for "automatically restart" and
if it is selected then click on it to clear it. Click on Apply and OK
as needed to exit.

Then try a DVD and see what happens when you exit. This time you
should received a Blue Screen Of Death STOP error message instead of a
reboot. If that happens then the contents of the STOP error message,
including the STOP code, all 4 of the parameter values, and any file
or module names mentioned will be a direct clue as to the underlying
cause of the problem. Post that information back here.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

 

[ffsabbagh]

Re: PC reboots when trying to exit Windows Media Player after play

Thanks for answering,

I get stop 0x000 000 50
(0x9c4b77f75 , 0x000 000 00, 0x80573252 , 0x 000 000 00 )

Doing some research on my own using google, i think it might be related to
some nvidia driver, gonna try updating the nvidia driver.

Thank you.
Fulvio


"Ron Martell" wrote:

> ffsabbagh <ffsabbagh@discussions.microsoft.com> wrote:
>
> >I´d be glad if someone could help me. The issue I´m having is that PC reboots
> >EVERY time I play a DVD disc (physical disc on drive, or emulated iso).
> >
> >Problem goes as follow, DVD disc is in the drive, I can go through menu,
> >play movie, everything goes fine BUTwhen I exit windows media player (or any
> >other program I try to use to play the dvd content), PC reboots on the spot.
> >
> >That only happens with DVD content, I can play divx, avi, etc etc, any other
> >content fine, however when I try playing a DVD disc, I get this issue. I
> >starting to think I might have some codec problem, however I´m not sure, and
> >dont know how to deal with this.
> >
> >Thank in advance for any help.
> >Fulvio
>
> Open Control Panel - System - General and click on the Settings button
> in the Startup and Recovery (bottom) section. In the Startup and
> Recovery window look at the checkbox for "automatically restart" and
> if it is selected then click on it to clear it. Click on Apply and OK
> as needed to exit.
>
> Then try a DVD and see what happens when you exit. This time you
> should received a Blue Screen Of Death STOP error message instead of a
> reboot. If that happens then the contents of the STOP error message,
> including the STOP code, all 4 of the parameter values, and any file
> or module names mentioned will be a direct clue as to the underlying
> cause of the problem. Post that information back here.
>
> Good luck
>
> Ron Martell Duncan B.C. Canada
> --
> Microsoft MVP (1997 - 2008)
> On-Line Help Computer Service
> http://onlinehelp.bc.ca
> Syberfix Remote Computer Repair
>
> "Anyone who thinks that they are too small to make a difference
> has never been in bed with a mosquito."
>