Outlook 2013 not connecting to O365 email account

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FPCH Owner
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Nov 19, 2003
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Location
Florida U.S.A.
Windows 8, Office 2013 Pro Plus, Office 365 E3 plan

Our company email is managed via O365 E3 plan. PC was running W7 Pro w/ Outlook 2010
1) upgraded pc to W8
2) installed O2013 Pro Plus
Able to connect to mail via W8 mail app
Created account using Outlook 2013 successfully. However when I try to launch Outlook I get a Windows Security pop-up box that says "Connecting to...[email alias]" with a Just a moment status bar. It just sits there. I've been able
to also add my personal Outlook.com account and if it is the only account in my Outlook Profile it launches correctly and works. But if I try to launch a profile with my O365 Exchange account OR try to launch a different profile even if it doesn't have my
O365 Exchange account I get the same pop-up.


------------------------- Chris Ross | @cmross

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