Out of the blue it now wants to install a Fax

  • Thread starter Thread starter Robert
  • Start date Start date
R

Robert

My computer, an acer notebook was working fine and then at startup
wants to install a fax ...? using windows installer. I try to cancel
it and it starts right back. After several times it stoppes but it
limits my printing capabilities.

To finisn installing the fax it request a Fax disk in the CD drive.
How can I fix this. I have windows XP Home edition V2002 with SP2

Thanks for the assyst. Robert
 
On Jun 1, 5:16 am, Robert <robvans...@gmail.com> wrote:
> My computer, an acer notebook was working fine and then at startup
> wants to install a fax ...? using windows installer. I try to cancel
> it and it starts right back. After several times it stoppes but it
> limits my printing capabilities.
>
> To finisn installing the fax it request a Fax disk in the CD drive.
> How can I fix this. I have windows XP Home edition V2002 with SP2
>
> Thanks for the assyst. Robert

Forgot to tell that I don't have a fax, nor a fax option, nor anything
related with fax. I have been using the notebook without any problems
until now with this fax issue.
 
Robert

What new software did you install before the problem first started?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Robert wrote:
> On Jun 1, 5:16 am, Robert <robvans...@gmail.com> wrote:
>> My computer, an acer notebook was working fine and then at startup
>> wants to install a fax ...? using windows installer. I try to cancel
>> it and it starts right back. After several times it stoppes but it
>> limits my printing capabilities.
>>
>> To finisn installing the fax it request a Fax disk in the CD drive.
>> How can I fix this. I have windows XP Home edition V2002 with SP2
>>
>> Thanks for the assyst. Robert
>
> Forgot to tell that I don't have a fax, nor a fax option, nor anything
> related with fax. I have been using the notebook without any problems
> until now with this fax issue.
 
On Jun 1, 6:59 am, "Gerry" <ge...@nospam.com> wrote:
> Robert
>
> What new software did you install before the problem first started?
>
> --
>
> Hope  this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
>
> Robert wrote:
> > On Jun 1, 5:16 am, Robert <robvans...@gmail.com> wrote:
> >> My computer, an acer notebook was working fine and then at startup
> >> wants to install a fax ...? using windows installer. I try to cancel
> >> it and it starts right back. After several times it stoppes but it
> >> limits my printing capabilities.
>
> >> To finisn installing the fax it request a Fax disk in the CD drive.
> >> How can I fix this. I have windows XP Home edition V2002 with SP2
>
> >> Thanks for the assyst. Robert
>
> > Forgot to tell that I don't have a fax, nor a fax option, nor anything
> > related with fax. I have been using the notebook without any problems
> > until now with this fax issue.- Hide quoted text -
>
> - Show quoted text -

I have only installed 3 softwares, Acrobat profesional 8 (i believed
it worked fine with it - not sure now), skype and norton 360
 
Robert wrote:
>
> I have only installed 3 softwares, Acrobat profesional 8 (i believed
> it worked fine with it - not sure now), skype and norton 360

Remove them one at a time until the problem goes away.

Start with Norton (and probably end there).

Check also "Printers & Faxes" screen. Is there fax device there? If so,
delete it.
 
Robert

Skype seems to be the one you should investigate:
http://labnol.blogspot.com/2007/08/use-skype-as-fax-machine-send-fax.html

https://extras.skype.com/486/view

There would appear to be a number of possible reasons for your error.

Is there an Error Report in Event Viewer?

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

http://www.google.com/search?hl=en&lr=&as_qdr=all&q=Skype++"install+fax"+error&btnG=Search


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Robert wrote:
> On Jun 1, 6:59 am, "Gerry" <ge...@nospam.com> wrote:
>> Robert
>>
>> What new software did you install before the problem first started?
>>
>> --
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>>
>>
>> Robert wrote:
>>> On Jun 1, 5:16 am, Robert <robvans...@gmail.com> wrote:
>>>> My computer, an acer notebook was working fine and then at startup
>>>> wants to install a fax ...? using windows installer. I try to
>>>> cancel it and it starts right back. After several times it stoppes
>>>> but it limits my printing capabilities.
>>
>>>> To finisn installing the fax it request a Fax disk in the CD drive.
>>>> How can I fix this. I have windows XP Home edition V2002 with SP2
>>
>>>> Thanks for the assyst. Robert
>>
>>> Forgot to tell that I don't have a fax, nor a fax option, nor
>>> anything related with fax. I have been using the notebook without
>>> any problems until now with this fax issue.- Hide quoted text -
>>
>> - Show quoted text -
>
> I have only installed 3 softwares, Acrobat profesional 8 (i believed
> it worked fine with it - not sure now), skype and norton 360
 
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