Hi Ron
I also found out how to get rid of SecuROM which I believe casued the
problem in the first place. I include the fix here for others that may follow
this post.
QUOTE
Please be informed that these files in your UserData folder are used to
store licence information for SecuROM protected
applications. They were created at the first execution of the protected
program. Any manipulation in this folder may cause the SecuROM application to
work
different than expected. These files are not executables themselves and
therefore can't affect your system in any way.
Nevertheless if you want to delete the folder please follow the instructions
below:
1) Open the command line by pressing "Start" and selecting the "Run..."
option.
2) Type "cmd" (without "s) and push the [Enter] button on the keyboard.
3) Please type in the following command:
rd /s "%APPDATA%\SecuROM"
and press [Enter] on the keyboard.
4) Answer Y to the Y/N question and press [Enter] to complete the process.
The folder should now be deleted. Please understand that any SecuROM
application that uses UserData will rebuild these files and folder with
future launches.
If you have any other questions, please feel free to ask.
Best regards,
SecuROM Support Team
SecuROM on the web:
http://www.securom.com
or via e-mail:
support@securom.com
UNQUOTE
"Ron Badour" wrote:
> Great Bob. I would have suggested that article as the next step--I had to
> use it to fix my wife's PC a couple of months ago. Deleting the drives is
> usually the first recommended step as oftentimes it will right things.
> Sorry I did not get back to you earlier but alls well that ends well
>
> --
> Regards
>
> Ron Badour
> MS MVP 1997 - 2007
>
>
> "BB" <BB@discussions.microsoft.com> wrote in message
> news:89F81C18-A3F0-4C5E-B42A-64EE6BFE7F39@microsoft.com...
> > Cracked it!
> >
> > I ran the Guided Help utility to be found at:
> >
> > http://support.microsoft.com/kb/314060
> >
> > I have my drives back!
> >
> > Thanks for your time and Kind Regards
> > Bob
> >
> > "Ron Badour" wrote:
> >
> >> Boot in safe mode, go to device manager and delete all entries pertaining
> >> to
> >> the two drives. Reboot in normal mode and let Windows detect them.
> >>
> >> --
> >> Regards
> >>
> >> Ron Badour
> >> MS MVP 1997 - 2007
> >>
> >>
> >> "BB" <BB@discussions.microsoft.com> wrote in message
> >> newsB8B2B44-D74F-4E07-84CC-23A6E00E1142@microsoft.com...
> >> > My children (bless 'em) have installed and uninstalled a Command and
> >> > Conquerer game. Now I can't get my cdrom and dvdwriter to work. Device
> >> > Manager sees them with a yellow exclamation mark attached. I have tried
> >> > to
> >> > uninstall and reinstall drivers but it does not help. The optical
> >> > drives
> >> > are
> >> > not shown in 'my computer'.
> >> >
> >> > I can't repair XP with the original disk because the drives don't work
> >> > properly! Please help.
> >> >
> >> > Regards
> >> > Bob
> >>
> >>
> >>
>
>
>