Office 2013 applications crash with Document Information Panel open

AWS

Owner
FPCH Owner
Joined
Nov 19, 2003
Messages
10,976
Location
Florida U.S.A.
I am using Office Professional Plus 2013 to work with documents that reside in SharePoint 2010 document libraries.
  • The content type(s) in that SharePoint site collection are set to automatically show the Document Information Panel when opened in Office applications. By opening any of these documents in their desktop app (via browser or Skydrive Pro), I am able
    to check-out and edit content but the check-in step always crashes the application, giving a pop-up error: "An unknown errors has caused to stop working."
  • By choosing to NOT automatically show the Doc Info Panel for these SharePoint documents, Office 2013 programs can handle everything just fine (editing, versioning, etc.).
  • If I don't auto-show the Doc Info Panel, but then manually open the panel once I get inside the program, this crashes the program in the same way as before.
  • If I save a local copy of a document and show the Doc Info Panel in any way (auto or manual), Office 2013 crashes.
I couldn't find any postings on this error and I don't see this incompatibility listed in the

Office 2013 known issues article
and was wondering if anyone has had a similar experience?

View this thread
 
Back
Top