R
rlarse
"Gerry" wrote:
> There would seem to be many more places from which programmes start than
> you might think!
>
> Msconfig is a Diagnostic Utility and not intended to be used to turn off
> unwanted start up programmes. You do this from within each programme or
> using a programme like Autoruns. Leave msconfig alone and try Autoruns:
> http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
>
> Look in Norton for ways to suspend scanning on Start Up to test it's
> impact.
>
> It would be helpful if you answered my earlier question. Is there a
> direct correlation between the start up process and the Not Responding
> messages? If the computer has been running some time are the Not
> Responding messages less frequent, the same or more frequent?
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> Curious1975 wrote:
> > Ok, I will run page file monitor in the next day or so and report
> > back on that.
> >
> > As for my Adobe products:
> >
> > Acrobat 5.0
> > Distiller 5.0
> > Illustrator 10.0.3
> > Image Ready 7.0
> > PhotoShop 7.0
> >
> > I don't have any programs in my Startup. Learned that lesson a long
> > time
> > ago but it still takes 4 minutes for my icons to appear and to be
> > able to proceed. I'm wondering what is stalling it. You think it's
> > Norton? Even though it's not in my Startup? Is there somewhere else
> > I can look to stop it from scanning on startup if that is indeed
> > what's happening?
> >
> >
> > Usually when I get the "Not Responding" error, I just have to left
> > click my mouse, wait a couple of seconds and it clears up. Just a
> > little while ago however and once earlier today it hung for several
> > minutes and I was unable
> > to even get to my Task Manager.
> >
> > Again, I really appreciate you taking the time to assist me with this.
> >
> >
> > "Gerry" wrote:
> >
> >> You need to run page file monitor to confirm exactly how much of the
> >> pagefile is actually being used.
> >>
> >> Norton will cause a particular problem at start because most likely
> >> iniates a full scan. This alone can make a computer unusable until
> >> the scan has completed. If you succeed in starting another programme
> >> before the scan has completed there is every chance that you will
> >> get a Not Responding message for the programme you have started. How
> >> long does it take for Norton to complete the scan on start up? How
> >> many files is Norton scanning?
> >>
> >> Although you say these programmes have been installed for years I
> >> doubt they are the same as when they were first installed. Adobe has
> >> definely grown significantly in size over the years.Which of the
> >> programmes I listed load on start up. Do they need to load on start
> >> up or could you change any to load on demand.
> >>
> >> If a programme is Not Responding it is still running. Just end it in
> >> Task Manager and notice how the response from the computer improves.
> >> When a Not Responding message is generated it is indicative that the
> >> programme has hit a problem. It can then keep trying to resolve the
> >> problem but in doing so only exacerbates the problem. It can be
> >> better to stop the programme and try again at a more favourable time.
> >>
> >> Is there a direct correlation between the start up process and the
> >> Not Responding messages? If the computer has been running some time
> >> are the Not Responding messages less frequent, the same or more
> >> frequent?
> >>
> >> What are the precise versions of Adobe you have?
> >>
> >> --
> >>
> >>
> >>
> >> Hope this helps.
> >>
> >> Gerry
> >> ~~~~
> >> FCA
> >> Stourport, England
> >> Enquire, plan and execute
> >> ~~~~~~~~~~~~~~~~~~~
> >> Curious1975 wrote:
> >>> Call me naive, but these programs (the upgraded Norton withstanding)
> >>> have all been installed for years without issue sowhat would cause
> >>> them to suddenly be a problem. Also, are they draining my memory
> >>> even though when the "Not Responding" error occurs, they're not even
> >>> running?
> >>>
> >>> "Gerry" wrote:
> >>>
> >>>> You have many programmes requiring abnormal amounts of memory:
> >>>>
> >>>> ACDSee 4.0
> >>>> Adobe
> >>>> Adobe PhotoShop
> >>>> Norton
> >>>> PaintShop Pro
> >>>> Photo Editor
> >>>>
> >>>> --
> >>>>
> >>>>
> >>>>
> >>>> Hope this helps.
> >>>>
> >>>> Gerry
> >>>> ~~~~
> >>>> FCA
> >>>> Stourport, England
> >>>> Enquire, plan and execute
> >>>> ~~~~~~~~~~~~~~~~~~~
> >>>>
> >>>> Curious1975 wrote:
> >>>>> Thanks Gerry and Nass for the advice.
> >>>>>
> >>>>> I have ACDSee 4.0 installed and it has been since shortly after I
> >>>>> bought the computer 4 years ago.
> >>>>>
> >>>>> I have the full version of Adobe installed (again since day one);
> >>>>> however I only use it to read and print documents.
> >>>>>
> >>>>> I have several graphic/photo editing programs intalled and use
> >>>>> them fairly frequently. I have PaintShop Pro, Print Shop, Photo
> >>>>> Editor, Adobe PhotoShop and possible a few others. All of these
> >>>>> have been installed since day one as well. I do have a large
> >>>>> number of photo's on my pc and I regularly save them to CD and
> >>>>> remove them.
> >>>>>
> >>>>> As for Norton, when my subscription was up for renewal a couple of
> >>>>> months ago I somehow ended up upgraded to their latest version for
> >>>>> free instead of just renewing the one I had. Quite frankly I
> >>>>> preferred the older version, plus it took my Norton Utilities away
> >>>>> with it. I do think my "Not Responding" problems have gotten
> >>>>> worse since then. Coincidence? I don't know.
> >>>>>
> >>>>> Other than the Norton upgrade and the IE 7 upgrade, I haven't
> >>>>> installed anything new to the computer. I even removed all my mp3
> >>>>> files to clear up 3GB of room thinking that might help. Why all
> >>>>> of a sudden is my RAM an issue do you think?
> >>>>>
> >>>>> "Gerry" wrote:
> >>>>>
> >>>>>>
> >>>>>> Notwithstanding the comments by Nass I still think your key
> >>>>>> problem is insufficient RAM memory. True there are other
> >>>>>> problems but these would diminish with more RAM and the nature
> >>>>>> of these other problems would become clearer. You should be
> >>>>>> aware that Nass and I frequently compare notes as we tend to
> >>>>>> respond to the same problems.
> >>>>>>
> >>>>>> The need for more RAM can be verified by running a freeware
> >>>>>> utility which gives better information on pagefile usage than
> >>>>>> Task Manager. Using this tool will have a negligible impact on
> >>>>>> your system.
> >>>>>>
> >>>>>> Use page file monitor to observe what is the peak usage. Start it
> >>>>>> to run immediately after start-up and look at the log.
> >>>>>> Pagefilemon takes snapshots. You need to run it at the beginning
> >>>>>> of the session at then run it again at intervals throughout the
> >>>>>> sessions. The log is Pagefile log.txt. If you right click on the
> >>>>>> file in Windows Explorer and select Send to, Desktop (Create
> >>>>>> Shortcut). The same applies to XP_PageFileMon.exe.
> >>>>>>
> >>>>>> A small utility to monitor pagefile usage:
> >>>>>> http://www.dougknox.com/xp/utils/xp_pagefilemon.htm
> >>>>>>
> >>>>>> Note programs using undo features, particularly those associated
> >>>>>> with graphics and photo editing, require large amounts of memory
> >>>>>> so if you use this type of programme check these first observing
> >>>>>> how the page usage increases when they start and whether the
> >>>>>> usage decreases when you close the programme.
> >>>>>>
> >>>>>> You do have the anti-virus programme I thought you might have.
> >>>>>> Norton does bring with it a large footprint and this will have a
> >>>>>> noticeable impact on system performance. There are other freeware
> >>>>>> programmes which do the business without the performance
> >>>>>> downside. Norton still enjoys a good reputation with business
> >>>>>> users but is not rated highly nowadays for use on home computers.
> >>>>>>
> >>>>>> Memory
> >>>>>>
> >>>>>> Architecture
> >>>>>> DDR SDRAM
> >>>>>>
> >>>>>> Memory connectors
> >>>>>> two
> >>>>>>
> >>>>>> Memory capacities
> >>>>>> 128-, 256-, or 512-MB
> >>>>>>
> >>>>>> Minimum memory
> >>>>>> 128 MB shared DDR SDRAM
> >>>>>>
> >>>>>> NOTE: Between 32 and 64 MB of system memory may be
> >>>>>> allocated to support graphics, depending on system memory size
> >>>>>> and other factors.
> >>>>>>
> >>>>>> Maximum memory
> >>>>>> 1 GB
> >>>>>>
> >>>>>> Memory type
> >>>>>> PC2100 (266-MHz) DDR SDRAM
> >>>>>> (non-ECC)
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>> System information regarding adding memory. Maximum for your
> >>>>>> computer 1,024 mb.
> >>>>>>
> >>>>>> http://support.dell.com/support/edocs/systems/dim2350/specs.htm#1107033
> >>>>>>
> >>>>>> http://support.dell.com/support/edocs/systems/dim2350/replace.htm#1183874
> >>>>>>
> >>>>>> ccApp is part of Norton
> >>>>>>
> >>>>>> FontCapture (or should it be Font Capture) leads me to another
> >>>>>> question. Do you use Adobe Acrobat Reader ? If yes, which
> >>>>>> specific version? Are you just using it to read and print pdf
> >>>>>> documents or are you editing pdf documents? There have problems
> >>>>>> reported with some versions of Adobe and it has a large
> >>>>>> footprint much like Norton.
> >>>>>>
> >>>>>> --
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>> Hope this helps.
> >>>>>>
> >>>>>> Gerry
> >>>>>> ~~~~
> >>>>>> FCA
> >>>>>> Stourport, England
> >>>>>> Enquire, plan and execute
> >>>>>> ~~~~~~~~~~~~~~~~~~~
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>> Curious1975 wrote:
> >>>>>>> Dell Dimension 2350
> >>>>>>>
> >>>>>>> Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2392
> >>>>>>> Mhz Intel, Pentium 4 CPU, 2.40GHz
> >>>>>>>
> >>>>>>> Symantec/Norton Anti-Virus v. 14.2.0.29
> >>>>>>>
> >>>>>>> Anti-Spy:
> >>>>>>>
> >>>>>>> I downloaded SUPER Anti-Spyware (Free Edition) the other day to
> >>>>>>> double check my Verizon version just in case that one was
> >>>>>>> missing something. It picked up the typical spyware and I
> >>>>>>> removed it.
> >>>>>>>
> >>>>>>> Verizon Yahoo Online Protection Anti-Spy v. 2005.5.2.1
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>> Motherboard - don't know how to tell other than downloading a
> >>>>>>> program to tell me and at this point I'd rather not download
> >>>>>>> anything else
> >>>>>>>
> >>>>>>>
> >>>>>>> Update History - all successful for August 19 and prior
> >>>>>>>
> >>>>>>> Software Updates - 5 (don't know if they're necessary so I
> >>>>>>> haven't installed them)
> >>>>>>>
> >>>>>>> Root Certificates Update
> >>>>>>> Microsoft .NET Framework 3.0: x86 (KB928416)
> >>>>>>> Remote Desktop Connection (Terminal Services Client 6.0) for
> >>>>>>> Windows XP (KB925876)
> >>>>>>> Microsoft Base Smart Card Cryptographic Service Provider
> >>>>>>> Package: x86 (KB909520)
> >>>>>>> Microsoft .NET Framework version 1.1
> >>>>>>>
> >>>>>>>
> >>>>>>> Hardware Updates - 1
> >>>>>>>Have the same problem with Vista & Outlook and Word 2007. Sometimes after showing "Not Responding" the screen goes opaque, then back to "Not Responding" then it opens. I have had it take as long a 5 minutes on occasion.
> There would seem to be many more places from which programmes start than
> you might think!
>
> Msconfig is a Diagnostic Utility and not intended to be used to turn off
> unwanted start up programmes. You do this from within each programme or
> using a programme like Autoruns. Leave msconfig alone and try Autoruns:
> http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
>
> Look in Norton for ways to suspend scanning on Start Up to test it's
> impact.
>
> It would be helpful if you answered my earlier question. Is there a
> direct correlation between the start up process and the Not Responding
> messages? If the computer has been running some time are the Not
> Responding messages less frequent, the same or more frequent?
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> Curious1975 wrote:
> > Ok, I will run page file monitor in the next day or so and report
> > back on that.
> >
> > As for my Adobe products:
> >
> > Acrobat 5.0
> > Distiller 5.0
> > Illustrator 10.0.3
> > Image Ready 7.0
> > PhotoShop 7.0
> >
> > I don't have any programs in my Startup. Learned that lesson a long
> > time
> > ago but it still takes 4 minutes for my icons to appear and to be
> > able to proceed. I'm wondering what is stalling it. You think it's
> > Norton? Even though it's not in my Startup? Is there somewhere else
> > I can look to stop it from scanning on startup if that is indeed
> > what's happening?
> >
> >
> > Usually when I get the "Not Responding" error, I just have to left
> > click my mouse, wait a couple of seconds and it clears up. Just a
> > little while ago however and once earlier today it hung for several
> > minutes and I was unable
> > to even get to my Task Manager.
> >
> > Again, I really appreciate you taking the time to assist me with this.
> >
> >
> > "Gerry" wrote:
> >
> >> You need to run page file monitor to confirm exactly how much of the
> >> pagefile is actually being used.
> >>
> >> Norton will cause a particular problem at start because most likely
> >> iniates a full scan. This alone can make a computer unusable until
> >> the scan has completed. If you succeed in starting another programme
> >> before the scan has completed there is every chance that you will
> >> get a Not Responding message for the programme you have started. How
> >> long does it take for Norton to complete the scan on start up? How
> >> many files is Norton scanning?
> >>
> >> Although you say these programmes have been installed for years I
> >> doubt they are the same as when they were first installed. Adobe has
> >> definely grown significantly in size over the years.Which of the
> >> programmes I listed load on start up. Do they need to load on start
> >> up or could you change any to load on demand.
> >>
> >> If a programme is Not Responding it is still running. Just end it in
> >> Task Manager and notice how the response from the computer improves.
> >> When a Not Responding message is generated it is indicative that the
> >> programme has hit a problem. It can then keep trying to resolve the
> >> problem but in doing so only exacerbates the problem. It can be
> >> better to stop the programme and try again at a more favourable time.
> >>
> >> Is there a direct correlation between the start up process and the
> >> Not Responding messages? If the computer has been running some time
> >> are the Not Responding messages less frequent, the same or more
> >> frequent?
> >>
> >> What are the precise versions of Adobe you have?
> >>
> >> --
> >>
> >>
> >>
> >> Hope this helps.
> >>
> >> Gerry
> >> ~~~~
> >> FCA
> >> Stourport, England
> >> Enquire, plan and execute
> >> ~~~~~~~~~~~~~~~~~~~
> >> Curious1975 wrote:
> >>> Call me naive, but these programs (the upgraded Norton withstanding)
> >>> have all been installed for years without issue sowhat would cause
> >>> them to suddenly be a problem. Also, are they draining my memory
> >>> even though when the "Not Responding" error occurs, they're not even
> >>> running?
> >>>
> >>> "Gerry" wrote:
> >>>
> >>>> You have many programmes requiring abnormal amounts of memory:
> >>>>
> >>>> ACDSee 4.0
> >>>> Adobe
> >>>> Adobe PhotoShop
> >>>> Norton
> >>>> PaintShop Pro
> >>>> Photo Editor
> >>>>
> >>>> --
> >>>>
> >>>>
> >>>>
> >>>> Hope this helps.
> >>>>
> >>>> Gerry
> >>>> ~~~~
> >>>> FCA
> >>>> Stourport, England
> >>>> Enquire, plan and execute
> >>>> ~~~~~~~~~~~~~~~~~~~
> >>>>
> >>>> Curious1975 wrote:
> >>>>> Thanks Gerry and Nass for the advice.
> >>>>>
> >>>>> I have ACDSee 4.0 installed and it has been since shortly after I
> >>>>> bought the computer 4 years ago.
> >>>>>
> >>>>> I have the full version of Adobe installed (again since day one);
> >>>>> however I only use it to read and print documents.
> >>>>>
> >>>>> I have several graphic/photo editing programs intalled and use
> >>>>> them fairly frequently. I have PaintShop Pro, Print Shop, Photo
> >>>>> Editor, Adobe PhotoShop and possible a few others. All of these
> >>>>> have been installed since day one as well. I do have a large
> >>>>> number of photo's on my pc and I regularly save them to CD and
> >>>>> remove them.
> >>>>>
> >>>>> As for Norton, when my subscription was up for renewal a couple of
> >>>>> months ago I somehow ended up upgraded to their latest version for
> >>>>> free instead of just renewing the one I had. Quite frankly I
> >>>>> preferred the older version, plus it took my Norton Utilities away
> >>>>> with it. I do think my "Not Responding" problems have gotten
> >>>>> worse since then. Coincidence? I don't know.
> >>>>>
> >>>>> Other than the Norton upgrade and the IE 7 upgrade, I haven't
> >>>>> installed anything new to the computer. I even removed all my mp3
> >>>>> files to clear up 3GB of room thinking that might help. Why all
> >>>>> of a sudden is my RAM an issue do you think?
> >>>>>
> >>>>> "Gerry" wrote:
> >>>>>
> >>>>>>
> >>>>>> Notwithstanding the comments by Nass I still think your key
> >>>>>> problem is insufficient RAM memory. True there are other
> >>>>>> problems but these would diminish with more RAM and the nature
> >>>>>> of these other problems would become clearer. You should be
> >>>>>> aware that Nass and I frequently compare notes as we tend to
> >>>>>> respond to the same problems.
> >>>>>>
> >>>>>> The need for more RAM can be verified by running a freeware
> >>>>>> utility which gives better information on pagefile usage than
> >>>>>> Task Manager. Using this tool will have a negligible impact on
> >>>>>> your system.
> >>>>>>
> >>>>>> Use page file monitor to observe what is the peak usage. Start it
> >>>>>> to run immediately after start-up and look at the log.
> >>>>>> Pagefilemon takes snapshots. You need to run it at the beginning
> >>>>>> of the session at then run it again at intervals throughout the
> >>>>>> sessions. The log is Pagefile log.txt. If you right click on the
> >>>>>> file in Windows Explorer and select Send to, Desktop (Create
> >>>>>> Shortcut). The same applies to XP_PageFileMon.exe.
> >>>>>>
> >>>>>> A small utility to monitor pagefile usage:
> >>>>>> http://www.dougknox.com/xp/utils/xp_pagefilemon.htm
> >>>>>>
> >>>>>> Note programs using undo features, particularly those associated
> >>>>>> with graphics and photo editing, require large amounts of memory
> >>>>>> so if you use this type of programme check these first observing
> >>>>>> how the page usage increases when they start and whether the
> >>>>>> usage decreases when you close the programme.
> >>>>>>
> >>>>>> You do have the anti-virus programme I thought you might have.
> >>>>>> Norton does bring with it a large footprint and this will have a
> >>>>>> noticeable impact on system performance. There are other freeware
> >>>>>> programmes which do the business without the performance
> >>>>>> downside. Norton still enjoys a good reputation with business
> >>>>>> users but is not rated highly nowadays for use on home computers.
> >>>>>>
> >>>>>> Memory
> >>>>>>
> >>>>>> Architecture
> >>>>>> DDR SDRAM
> >>>>>>
> >>>>>> Memory connectors
> >>>>>> two
> >>>>>>
> >>>>>> Memory capacities
> >>>>>> 128-, 256-, or 512-MB
> >>>>>>
> >>>>>> Minimum memory
> >>>>>> 128 MB shared DDR SDRAM
> >>>>>>
> >>>>>> NOTE: Between 32 and 64 MB of system memory may be
> >>>>>> allocated to support graphics, depending on system memory size
> >>>>>> and other factors.
> >>>>>>
> >>>>>> Maximum memory
> >>>>>> 1 GB
> >>>>>>
> >>>>>> Memory type
> >>>>>> PC2100 (266-MHz) DDR SDRAM
> >>>>>> (non-ECC)
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>> System information regarding adding memory. Maximum for your
> >>>>>> computer 1,024 mb.
> >>>>>>
> >>>>>> http://support.dell.com/support/edocs/systems/dim2350/specs.htm#1107033
> >>>>>>
> >>>>>> http://support.dell.com/support/edocs/systems/dim2350/replace.htm#1183874
> >>>>>>
> >>>>>> ccApp is part of Norton
> >>>>>>
> >>>>>> FontCapture (or should it be Font Capture) leads me to another
> >>>>>> question. Do you use Adobe Acrobat Reader ? If yes, which
> >>>>>> specific version? Are you just using it to read and print pdf
> >>>>>> documents or are you editing pdf documents? There have problems
> >>>>>> reported with some versions of Adobe and it has a large
> >>>>>> footprint much like Norton.
> >>>>>>
> >>>>>> --
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>> Hope this helps.
> >>>>>>
> >>>>>> Gerry
> >>>>>> ~~~~
> >>>>>> FCA
> >>>>>> Stourport, England
> >>>>>> Enquire, plan and execute
> >>>>>> ~~~~~~~~~~~~~~~~~~~
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>> Curious1975 wrote:
> >>>>>>> Dell Dimension 2350
> >>>>>>>
> >>>>>>> Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2392
> >>>>>>> Mhz Intel, Pentium 4 CPU, 2.40GHz
> >>>>>>>
> >>>>>>> Symantec/Norton Anti-Virus v. 14.2.0.29
> >>>>>>>
> >>>>>>> Anti-Spy:
> >>>>>>>
> >>>>>>> I downloaded SUPER Anti-Spyware (Free Edition) the other day to
> >>>>>>> double check my Verizon version just in case that one was
> >>>>>>> missing something. It picked up the typical spyware and I
> >>>>>>> removed it.
> >>>>>>>
> >>>>>>> Verizon Yahoo Online Protection Anti-Spy v. 2005.5.2.1
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>> Motherboard - don't know how to tell other than downloading a
> >>>>>>> program to tell me and at this point I'd rather not download
> >>>>>>> anything else
> >>>>>>>
> >>>>>>>
> >>>>>>> Update History - all successful for August 19 and prior
> >>>>>>>
> >>>>>>> Software Updates - 5 (don't know if they're necessary so I
> >>>>>>> haven't installed them)
> >>>>>>>
> >>>>>>> Root Certificates Update
> >>>>>>> Microsoft .NET Framework 3.0: x86 (KB928416)
> >>>>>>> Remote Desktop Connection (Terminal Services Client 6.0) for
> >>>>>>> Windows XP (KB925876)
> >>>>>>> Microsoft Base Smart Card Cryptographic Service Provider
> >>>>>>> Package: x86 (KB909520)
> >>>>>>> Microsoft .NET Framework version 1.1
> >>>>>>>
> >>>>>>>
> >>>>>>> Hardware Updates - 1
> >>>>>>>Have the same problem with Vista & Outlook and Word 2007. Sometimes after showing "Not Responding" the screen goes opaque, then back to "Not Responding" then it opens. I have had it take as long a 5 minutes on occasion.