No Sound

  • Thread starter Thread starter The Learner
  • Start date Start date
T

The Learner

While trying to uninstall Comodo, I had an error and the computer froze.

I shut it off and it wouldn't boot - not even in Safe Mode. So I used

ERUNT to fix the Registry from a command prompt. Unfortunately, the

latest ERUNT file was corrupted - so I had to go back about a week. The

computer then booted, but I found many changes in some of my data and

settings. Also, I cannot get the sound to work. I again used ERUNT from

Windows with the same backup I used from the command prompt. All

indications on the computer indicate that the sound is working. But when

I try to test the speakers and microphone, I get a message which says

there is no sound. I have uninstalled the two sound items in Device

Manager and used find hardware to reinstall them. I even reinstalled the

drivers. Device Manager says there is no problem with the sound items

and they say they are working properly. What else can I try? I

apologize if I left out any information. If so, just ask. Thank you.
 
Hi, Learner.



> What else can I try? I

> apologize if I left out any information. If so, just ask. Thank you.



Well, how about which Windows version you are using? Yes, I know this is a

Vista newsgroup, but there are several flavors of Vista (Home Basic,

Ultimate, etc. 32-bit and 64-bit SP2, SP1 and RTM...) And we do get

plenty of Win7 users here, since MS has chosen to not provide any Win7

newsgroups.



Also, this may well be a hardware problem, so please give at least a minimal

description of your computer: Desktop or laptop? Make and model - of the

motherboard/CPU/video and sound cards, if you built it yourself? Basic

stuff like that would be a big help to anybody trying to help you.



I'm not familiar with Comodo, although I've heard it mentioned. HOW were

you trying to uninstall it? From Control Panel | Programs and Features?

What kind of "an error" did you see? You've told us a lot about what you

tried, but what we really need is a clear description of the actual problem.

It seems you have tried so many fixes that your original problem may not be

your only problem anymore. Your best approach may be to backup everything

you can and then re-install Windows.



RC

--

R. C. White, CPA

San Marcos, TX

rc@grandecom.net

Microsoft Windows MVP

Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64



"The Learner" wrote in message

news:200oq5hqv4s2fin9bfr7nh38fn3o0o6aqu@4ax.com...

> While trying to uninstall Comodo, I had an error and the computer froze.

> I shut it off and it wouldn't boot - not even in Safe Mode. So I used

> ERUNT to fix the Registry from a command prompt. Unfortunately, the

> latest ERUNT file was corrupted - so I had to go back about a week. The

> computer then booted, but I found many changes in some of my data and

> settings. Also, I cannot get the sound to work. I again used ERUNT from

> Windows with the same backup I used from the command prompt. All

> indications on the computer indicate that the sound is working. But when

> I try to test the speakers and microphone, I get a message which says

> there is no sound. I have uninstalled the two sound items in Device

> Manager and used find hardware to reinstall them. I even reinstalled the

> drivers. Device Manager says there is no problem with the sound items

> and they say they are working properly. What else can I try? I

> apologize if I left out any information. If so, just ask. Thank you.
 
On Thu, 25 Mar 2010 20:00:15 -0500, "R. C. White"

wrote:



>Hi, Learner.

>

>> What else can I try? I

>> apologize if I left out any information. If so, just ask. Thank you.

>

>Well, how about which Windows version you are using?

Windows Home Premium 32 bit SP-2



Yes, I know this is a

>Vista newsgroup, but there are several flavors of Vista (Home Basic,

>Ultimate, etc. 32-bit and 64-bit SP2, SP1 and RTM...) And we do get

>plenty of Win7 users here, since MS has chosen to not provide any Win7

>newsgroups.

>

>Also, this may well be a hardware problem, so please give at least a minimal

>description of your computer: Desktop or laptop?

Laptop - HP



Make and model - of the

>motherboard/CPU/video and sound cards, if you built it yourself?

Don't know



Basic

>stuff like that would be a big help to anybody trying to help you.

>

>I'm not familiar with Comodo, although I've heard it mentioned. HOW were

>you trying to uninstall it? From Control Panel | Programs and Features?



Yes



>What kind of "an error" did you see?

It was an error message which was indecipherable by me



You've told us a lot about what you

>tried, but what we really need is a clear description of the actual problem.

>It seems you have tried so many fixes that your original problem may not be

>your only problem anymore. Your best approach may be to backup everything

>you can and then re-install Windows.

This is not an option..............



Thanks for any help you can give me.



>

>RC
 
HI, Learner.



OK. Vista Home Premium 32-bit w/SP2. On an anonymous HP Laptop.



>What kind of "an error" did you see?

It was an error message which was indecipherable by me



"Indecipherable by me" is why we always ask for the exact text of the

message, not a paraphrase. It's probably also indecipherable by me I'm an

accountant, not a techie. But plenty of techies do read these newsgroups

and those "indecipherable" messages mean A LOT to them. By now, I suppose

the message is gone - or can you try to see it again? If you can read the

Event Logs, you may be able to find clues there.



At this point, your best bet might be to start a new thread. Other readers

who see that this thread has apparently already had a couple of responses

might skip to the next one. Put all that basic information in your FIRST

post. Include as much of the error message as you can, either from the

screen or from the log. All that "indecipherable" stuff is code that many

readers here can decipher and point you in the right direction.



Good luck!



RC

--

R. C. White, CPA

San Marcos, TX

rc@grandecom.net

Microsoft Windows MVP

Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64



"The Learner" wrote in message

news:sd4oq59v3l05gofu9m9cj7nq18b8jerjlp@4ax.com...

> On Thu, 25 Mar 2010 20:00:15 -0500, "R. C. White"

> wrote:

>

>>Hi, Learner.

>>

>>> What else can I try? I

>>> apologize if I left out any information. If so, just ask. Thank you.

>>

>>Well, how about which Windows version you are using?

> Windows Home Premium 32 bit SP-2

>

> Yes, I know this is a

>>Vista newsgroup, but there are several flavors of Vista (Home Basic,

>>Ultimate, etc. 32-bit and 64-bit SP2, SP1 and RTM...) And we do get

>>plenty of Win7 users here, since MS has chosen to not provide any Win7

>>newsgroups.

>>

>>Also, this may well be a hardware problem, so please give at least a

>>minimal

>>description of your computer: Desktop or laptop?

> Laptop - HP

>

> Make and model - of the

>>motherboard/CPU/video and sound cards, if you built it yourself?

> Don't know

>

> Basic

>>stuff like that would be a big help to anybody trying to help you.

>>

>>I'm not familiar with Comodo, although I've heard it mentioned. HOW were

>>you trying to uninstall it? From Control Panel | Programs and Features?

>

> Yes

>

>>What kind of "an error" did you see?

> It was an error message which was indecipherable by me

>

> You've told us a lot about what you

>>tried, but what we really need is a clear description of the actual

>>problem.

>>It seems you have tried so many fixes that your original problem may not

>>be

>>your only problem anymore. Your best approach may be to backup everything

>>you can and then re-install Windows.

> This is not an option..............

>

> Thanks for any help you can give me.

>

>>

>>RC
 
Thanks, but there's no way I can re-read the error message. I just found

out that it also placed many unsigned system files on my PC. I have a

real problem.



On Fri, 26 Mar 2010 09:50:34 -0500, "R. C. White"

wrote:



>HI, Learner.

>

>OK. Vista Home Premium 32-bit w/SP2. On an anonymous HP Laptop.

>

>>What kind of "an error" did you see?

>It was an error message which was indecipherable by me

>

>"Indecipherable by me" is why we always ask for the exact text of the

>message, not a paraphrase. It's probably also indecipherable by me I'm an

>accountant, not a techie. But plenty of techies do read these newsgroups

>and those "indecipherable" messages mean A LOT to them. By now, I suppose

>the message is gone - or can you try to see it again? If you can read the

>Event Logs, you may be able to find clues there.

>

>At this point, your best bet might be to start a new thread. Other readers

>who see that this thread has apparently already had a couple of responses

>might skip to the next one. Put all that basic information in your FIRST

>post. Include as much of the error message as you can, either from the

>screen or from the log. All that "indecipherable" stuff is code that many

>readers here can decipher and point you in the right direction.

>

>Good luck!

>

>RC
 
Back
Top