no restart

  • Thread starter Thread starter p.mc
  • Start date Start date
P

p.mc

Hi All

New pc. winxp pro sp2...up to date with microsoft updates. My problem is
when I restart the PC, it powers down to a black screen but stays in that
state. I then have to soft off the pc and boot up by pressing the start
button. the bios is pheonix award, I've looked around it, but can't see
anything obvious to sort the problem.

Any ideas?

--


Regards
p.mc
 
p.mc wrote:
> Hi All
>
> New pc. winxp pro sp2...up to date with microsoft updates. My problem is
> when I restart the PC, it powers down to a black screen but stays in that
> state. I then have to soft off the pc and boot up by pressing the start
> button. the bios is pheonix award, I've looked around it, but can't see
> anything obvious to sort the problem.
>
> Any ideas?

XP Shutdown & Restart Troubleshooting:
http://aumha.org/win5/a/shtdwnxp.htm

--
Joe =o)
 
"Elmo" <elmogeek@iglou.invalid> wrote in message
news:eGO4hboxHHA.3588@TK2MSFTNGP06.phx.gbl...
> p.mc wrote:
>> Hi All
>>
>> New pc. winxp pro sp2...up to date with microsoft updates. My problem is
>> when I restart the PC, it powers down to a black screen but stays in that
>> state. I then have to soft off the pc and boot up by pressing the start
>> button. the bios is pheonix award, I've looked around it, but can't see
>> anything obvious to sort the problem.
>>
>> Any ideas?
>
> XP Shutdown & Restart Troubleshooting:
> http://aumha.org/win5/a/shtdwnxp.htm
>
> --
> Joe =o)

Hi Elmo/Joe

It didn't really help me, I looked through the catergories but nothing stood
out. I checked log files for errors on updates but to no avail.

(reiterate)

Start/Turn off Computer/ It saves settings and powers down to a black
screen, but the fans are still on! So I have to soft off to restart the PC.
Don't notice any settings in the bios also to rectify the problem.

Anyone.. :-o


--


Regards
p.mc
 
Re: no restart (ammended)

Ignore previous post. Infact it doesn't save settings as stated. It should
have read.

Start//Turn off Computer//Restart/ "No saving settings message", few
seconds - then black
screen, but the fans are still on! So I have to soft off and restart the
PC with the front power button.



--


Regards
p.mc


"p.mc" <p@mc.com> wrote in message
news:ORKxO3pxHHA.3400@TK2MSFTNGP03.phx.gbl...
> "Elmo" <elmogeek@iglou.invalid> wrote in message
> news:eGO4hboxHHA.3588@TK2MSFTNGP06.phx.gbl...
>> p.mc wrote:
>>> Hi All
>>>
>>> New pc. winxp pro sp2...up to date with microsoft updates. My problem is
>>> when I restart the PC, it powers down to a black screen but stays in
>>> that state. I then have to soft off the pc and boot up by pressing the
>>> start button. the bios is pheonix award, I've looked around it, but
>>> can't see anything obvious to sort the problem.
>>>
>>> Any ideas?
>>
>> XP Shutdown & Restart Troubleshooting:
>> http://aumha.org/win5/a/shtdwnxp.htm
>>
>> --
>> Joe =o)
>
> Hi Elmo/Joe
>
> It didn't really help me, I looked through the catergories but nothing
> stood out. I checked log files for errors on updates but to no avail.
>
> (reiterate)
>
> Start/Turn off Computer/ It saves settings and powers down to a black
> screen, but the fans are still on! So I have to soft off to restart the
> PC.
> Don't notice any settings in the bios also to rectify the problem.
>
> Anyone.. :-o
>
>
> --
>
>
> Regards
> p.mc
>
 
This site may have some good info for you.
A shutdown troubleshooter http://aumha.org/a/shtdwnxp.htm
--
Was this post helpful to you? Then click the "Yes" button, below.
Voting helps others who use the web interface.
Mark L. Ferguson



"p.mc" wrote:

> Hi All
>
> New pc. winxp pro sp2...up to date with microsoft updates. My problem is
> when I restart the PC, it powers down to a black screen but stays in that
> state. I then have to soft off the pc and boot up by pressing the start
> button. the bios is pheonix award, I've looked around it, but can't see
> anything obvious to sort the problem.
>
> Any ideas?
>
> --
>
>
> Regards
> p.mc
>
>
>
 
Thanks Mark, I've looked herenbefore but it doesn't seem to help my specific
problem.

--
Regards
p.mc


"Mark L. Ferguson" <MarkLFerguson@discussions.microsoft.com> wrote in
message news:D81C3F60-04B7-46AE-9DC7-48E95A81A626@microsoft.com...
> This site may have some good info for you.
> A shutdown troubleshooter http://aumha.org/a/shtdwnxp.htm
> --
> Was this post helpful to you? Then click the "Yes" button, below.
> Voting helps others who use the web interface.
> Mark L. Ferguson
>
>
>
> "p.mc" wrote:
>
>> Hi All
>>
>> New pc. winxp pro sp2...up to date with microsoft updates. My problem is
>> when I restart the PC, it powers down to a black screen but stays in that
>> state. I then have to soft off the pc and boot up by pressing the start
>> button. the bios is pheonix award, I've looked around it, but can't see
>> anything obvious to sort the problem.
>>
>> Any ideas?
>>
>> --
>>
>>
>> Regards
>> p.mc
>>
>>
>>
 
Re: no restart (ammended)

Windows stops responding during Windows XP shut down
http://support.microsoft.com/kb/307274

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"p.mc" <p@mc.com> wrote in message
news:%238d7kHqxHHA.4916@TK2MSFTNGP04.phx.gbl...
> Ignore previous post. Infact it doesn't save settings as stated. It should
> have read.
>
> Start//Turn off Computer//Restart/ "No saving settings message", few
> seconds - then black
> screen, but the fans are still on! So I have to soft off and restart the
> PC with the front power button.
>
>
>
> --
>
>
> Regards
> p.mc
>
>
> "p.mc" <p@mc.com> wrote in message
> news:ORKxO3pxHHA.3400@TK2MSFTNGP03.phx.gbl...
>> "Elmo" <elmogeek@iglou.invalid> wrote in message
>> news:eGO4hboxHHA.3588@TK2MSFTNGP06.phx.gbl...
>>> p.mc wrote:
>>>> Hi All
>>>>
>>>> New pc. winxp pro sp2...up to date with microsoft updates. My problem
>>>> is when I restart the PC, it powers down to a black screen but stays in
>>>> that state. I then have to soft off the pc and boot up by pressing the
>>>> start button. the bios is pheonix award, I've looked around it, but
>>>> can't see anything obvious to sort the problem.
>>>>
>>>> Any ideas?
>>>
>>> XP Shutdown & Restart Troubleshooting:
>>> http://aumha.org/win5/a/shtdwnxp.htm
>>>
>>> --
>>> Joe =o)
>>
>> Hi Elmo/Joe
>>
>> It didn't really help me, I looked through the catergories but nothing
>> stood out. I checked log files for errors on updates but to no avail.
>>
>> (reiterate)
>>
>> Start/Turn off Computer/ It saves settings and powers down to a black
>> screen, but the fans are still on! So I have to soft off to restart the
>> PC.
>> Don't notice any settings in the bios also to rectify the problem.
>>
>> Anyone.. :-o
>>
>>
>> --
>>
>>
>> Regards
>> p.mc
>>
>
>
 
Re: no restart (ammended)

Hi Kelly

No joy, I'll flash the bios and see if that sorts it...Thanks

--
Regards
p.mc


"Kelly" <kelly@mvps.org> wrote in message
news:%23aw0oxyxHHA.4652@TK2MSFTNGP05.phx.gbl...
> Windows stops responding during Windows XP shut down
> http://support.microsoft.com/kb/307274
>
> --
>
> All the Best,
> Kelly (MS-MVP/DTS&XP)
>
> Taskbar Repair Tool Plus!
> http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
> "p.mc" <p@mc.com> wrote in message
> news:%238d7kHqxHHA.4916@TK2MSFTNGP04.phx.gbl...
>> Ignore previous post. Infact it doesn't save settings as stated. It
>> should have read.
>>
>> Start//Turn off Computer//Restart/ "No saving settings message", few
>> seconds - then black
>> screen, but the fans are still on! So I have to soft off and restart
>> the PC with the front power button.
>>
>>
>>
>> --
>>
>>
>> Regards
>> p.mc
>>
>>
>> "p.mc" <p@mc.com> wrote in message
>> news:ORKxO3pxHHA.3400@TK2MSFTNGP03.phx.gbl...
>>> "Elmo" <elmogeek@iglou.invalid> wrote in message
>>> news:eGO4hboxHHA.3588@TK2MSFTNGP06.phx.gbl...
>>>> p.mc wrote:
>>>>> Hi All
>>>>>
>>>>> New pc. winxp pro sp2...up to date with microsoft updates. My problem
>>>>> is when I restart the PC, it powers down to a black screen but stays
>>>>> in that state. I then have to soft off the pc and boot up by pressing
>>>>> the start button. the bios is pheonix award, I've looked around it,
>>>>> but can't see anything obvious to sort the problem.
>>>>>
>>>>> Any ideas?
>>>>
>>>> XP Shutdown & Restart Troubleshooting:
>>>> http://aumha.org/win5/a/shtdwnxp.htm
>>>>
>>>> --
>>>> Joe =o)
>>>
>>> Hi Elmo/Joe
>>>
>>> It didn't really help me, I looked through the catergories but nothing
>>> stood out. I checked log files for errors on updates but to no avail.
>>>
>>> (reiterate)
>>>
>>> Start/Turn off Computer/ It saves settings and powers down to a black
>>> screen, but the fans are still on! So I have to soft off to restart the
>>> PC.
>>> Don't notice any settings in the bios also to rectify the problem.
>>>
>>> Anyone.. :-o
>>>
>>>
>>> --
>>>
>>>
>>> Regards
>>> p.mc
>>>
>>
>>
>
>
 
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