J
jdmatus
Greetings all,
My system includes:
ECS P4M800PRO-M motherboard
Intel Dual core P4 3GHz processor
4GB Kingston DDR2 533MHz memory
BFG 7800GS video card
Windows XP Professional with SP3 installed
Originally a SBLive! 5.1 sound card
Also tried a CompUSA "CMedia CMI8738/C3DX based" 5.1 sound card (which is
currently still installed)
After downloading and installing a couple of "optional" software updates
from the windows update site, my system started crashing to a HALT and Memory
Dump screen.
I did a "Repair" re-installation of my Windows XP Professional. Installed
SP3 and all "necessary" updates from the Windows update web site. Also I
downloaded and installed the latest motherboard chipset drivers.
Motherboard drivers from the (ECS) manufacturer's website
VIA Service Pack (4 in 1) v 5.07
VIA USB 2.0 Host Controller Driver v 2.44
I have not installed the On-board audio driver nor the SATA RAID driver
since I do not use either of them, they are disabled in the BIOS settings..
When my system finally rebooted to the desktop and I was checking for broken
software links, I found that the Windows 'Sound and Audio Devices' applet in
the Control Panel did not recognize that I had a sound card installed. Under
the Devices tab it had my SBLive! series sound device listed as being
installed. Also, Device Manager showed that the SBLive! series device was
installed and working properly.
I tried reseating the sound card, deleting the sound card with Device
Manager and redetecting it. The sound card system driver and joystick port
were reinstalled but still not recognized as installed in the Control Panel's
'Sound and Audio Devices' applet. (I also tried moving the soundcard to a
different PCI slot.)
I then tried deleting the SBLive! 5.1 card and Creative joystick port and
replacing it with a CompUSA 5.1 sound card (C-Media CMI8738/C3DX).
The driver and application software seemed to install with no problems from
the Install CD. After the required reboot, the Control Panel's 'Sound and
Audio Devices' applet still did not recognize that a sound card was
installed. Under the devices tab it has the CMI8738/C3DX device listed as
being installed. Also Device Manager shows that the CMI8738/C3DX device is
installed and working properly. I downloaded the manufacturer's latest device
driver and installed it with the same results.
Sound card drivers are from the (CMedia) manufacturer's recommended
dowload site www.Download.com
CMI8738_WDM_0639XP v 5.12.1.639
I tried running DXdiag.exe. It recognizes the sound card as being installed
and reported no errors. When I ran the sound tests, all the DX sound tests
passed.
I started up Windows Media Player and I can hear sounds being played by it.
I do hear sounds in the couple of online games that I have tried and think
that is because they are using the DirectSound drivers.
Also, the problem with the sound card not being recognized occured before I
installed SP3.
Does anyone know what might have gone wrong?
Any help in getting one of my sound cards to be recognized by WinXP would be
greatly appreciated.
Thanks in advance,
Joe
My system includes:
ECS P4M800PRO-M motherboard
Intel Dual core P4 3GHz processor
4GB Kingston DDR2 533MHz memory
BFG 7800GS video card
Windows XP Professional with SP3 installed
Originally a SBLive! 5.1 sound card
Also tried a CompUSA "CMedia CMI8738/C3DX based" 5.1 sound card (which is
currently still installed)
After downloading and installing a couple of "optional" software updates
from the windows update site, my system started crashing to a HALT and Memory
Dump screen.
I did a "Repair" re-installation of my Windows XP Professional. Installed
SP3 and all "necessary" updates from the Windows update web site. Also I
downloaded and installed the latest motherboard chipset drivers.
Motherboard drivers from the (ECS) manufacturer's website
VIA Service Pack (4 in 1) v 5.07
VIA USB 2.0 Host Controller Driver v 2.44
I have not installed the On-board audio driver nor the SATA RAID driver
since I do not use either of them, they are disabled in the BIOS settings..
When my system finally rebooted to the desktop and I was checking for broken
software links, I found that the Windows 'Sound and Audio Devices' applet in
the Control Panel did not recognize that I had a sound card installed. Under
the Devices tab it had my SBLive! series sound device listed as being
installed. Also, Device Manager showed that the SBLive! series device was
installed and working properly.
I tried reseating the sound card, deleting the sound card with Device
Manager and redetecting it. The sound card system driver and joystick port
were reinstalled but still not recognized as installed in the Control Panel's
'Sound and Audio Devices' applet. (I also tried moving the soundcard to a
different PCI slot.)
I then tried deleting the SBLive! 5.1 card and Creative joystick port and
replacing it with a CompUSA 5.1 sound card (C-Media CMI8738/C3DX).
The driver and application software seemed to install with no problems from
the Install CD. After the required reboot, the Control Panel's 'Sound and
Audio Devices' applet still did not recognize that a sound card was
installed. Under the devices tab it has the CMI8738/C3DX device listed as
being installed. Also Device Manager shows that the CMI8738/C3DX device is
installed and working properly. I downloaded the manufacturer's latest device
driver and installed it with the same results.
Sound card drivers are from the (CMedia) manufacturer's recommended
dowload site www.Download.com
CMI8738_WDM_0639XP v 5.12.1.639
I tried running DXdiag.exe. It recognizes the sound card as being installed
and reported no errors. When I ran the sound tests, all the DX sound tests
passed.
I started up Windows Media Player and I can hear sounds being played by it.
I do hear sounds in the couple of online games that I have tried and think
that is because they are using the DirectSound drivers.
Also, the problem with the sound card not being recognized occured before I
installed SP3.
Does anyone know what might have gone wrong?
Any help in getting one of my sound cards to be recognized by WinXP would be
greatly appreciated.
Thanks in advance,
Joe