No audio - again

[Ian]

Hi all. Problem - no audio after xp home re-install. Have read threads
which offer solution and just need clarification please. Do I copy
"machine.inf" to temp directory, modify (delete "exclude from select") and
save?
Do I also have to copy streamci.dll and swenum to same location?

If above is correct what do I do next?

Many thanks for your help

Ian (no techie)

 

[Malke]

Ian wrote:
> Hi all. Problem - no audio after xp home re-install. Have read threads
> which offer solution and just need clarification please. Do I copy
> "machine.inf" to temp directory, modify (delete "exclude from select") and
> save?
> Do I also have to copy streamci.dll and swenum to same location?
>
> If above is correct what do I do next?
>
> Many thanks for your help
>
> Ian (no techie)

I'm not sure why you would do any of the above. Simply reinstall your
audio drivers. General drivers information:

Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website OR
2. The motherboard mftr.'s website if hardware is onboard OR
3. The OEM's website for your specific machine if you have an OEM
computer (HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific
model machine and look at the specs (you'll be there to get the drivers
anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor. The older Aida32 is good for this, too although it might not
work on Vista.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.aumha.org/free.htm - Aida32 (hosted on Jim Eshelman's site)


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

 

[Ian]

Thanks Malke

I did use the soundcard cd to try to bring things back to life but no luck.

In device manager I have a yellow exclamation mark alongside Plug and Play
Software device enumerator.

A search for new drivers didn't reveal any and the soundcard cd didnt help
either. I have read threads about similar problems with the Software device
enumerator but found the (apparently successful) instructions too difficult
to follow. Hence the plea for help.

Thanks

Ian

"Malke" wrote:

> Ian wrote:
> > Hi all. Problem - no audio after xp home re-install. Have read threads
> > which offer solution and just need clarification please. Do I copy
> > "machine.inf" to temp directory, modify (delete "exclude from select") and
> > save?
> > Do I also have to copy streamci.dll and swenum to same location?
> >
> > If above is correct what do I do next?
> >
> > Many thanks for your help
> >
> > Ian (no techie)
>
> I'm not sure why you would do any of the above. Simply reinstall your
> audio drivers. General drivers information:
>
> Never get drivers from Windows Update. Get them from:
>
> 1. The device mftr.'s website OR
> 2. The motherboard mftr.'s website if hardware is onboard OR
> 3. The OEM's website for your specific machine if you have an OEM
> computer (HP, Dell, Sony, etc.).
>
> Read the installation instructions on the website where you get the drivers.
>
> To find out what hardware is in your computer:
>
> 1. Read any documentation you got when you bought the computer.
> 2. If the computer is OEM, go to the OEM's website for your specific
> model machine and look at the specs (you'll be there to get the drivers
> anyway)
> 3. Download, install and run a free system inventory program like Belarc
> Advisor. The older Aida32 is good for this, too although it might not
> work on Vista.
>
> http://www.belarc.com/free_download.html - Belarc Advisor
> http://www.aumha.org/free.htm - Aida32 (hosted on Jim Eshelman's site)
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

 

[Malke]

Ian wrote:
> Thanks Malke
>
> I did use the soundcard cd to try to bring things back to life but no luck.
>
> In device manager I have a yellow exclamation mark alongside Plug and Play
> Software device enumerator.
>
> A search for new drivers didn't reveal any and the soundcard cd didnt help
> either. I have read threads about similar problems with the Software device
> enumerator but found the (apparently successful) instructions too difficult
> to follow. Hence the plea for help.

Did you also install the drivers for your motherboard? When you install
an operating system, any operating system, you then must install drivers
for all the hardware inside the computer. This means motherboard
(chipset) drivers, audio, video, network adapter, etc. Some operating
systems come with basic drivers for common hardware (XP, Vista) and some
don't. It sounds like you have not installed the motherboard drivers and
perhaps the sound card is onboard.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

 

[PA Bear]

Why did you reinstall Windows and how did you do it?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin DTS-L.org

Ian wrote:
> Hi all. Problem - no audio after xp home re-install. Have read threads
> which offer solution and just need clarification please. Do I copy
> "machine.inf" to temp directory, modify (delete "exclude from select") and
> save?
> Do I also have to copy streamci.dll and swenum to same location?
>
> If above is correct what do I do next?
>
> Many thanks for your help
>
> Ian (no techie)

 

[Shara]

Had the same problem with Vista...(no audio device installed)
Try this it works.......first make sure you have all necessary upgrades.
then go to the control panel>system>device
manager.....highlight the sound controller.......uninstall the High
Defination Sound Device and uninstall the driver (check box)........restart
the computer and the system will reinstall both and the upgrade prevents it
from happening again.
--
Thanks!
Shara


"Ian" wrote:

> Hi all. Problem - no audio after xp home re-install. Have read threads
> which offer solution and just need clarification please. Do I copy
> "machine.inf" to temp directory, modify (delete "exclude from select") and
> save?
> Do I also have to copy streamci.dll and swenum to same location?
>
> If above is correct what do I do next?
>
> Many thanks for your help
>
> Ian (no techie)

 

[Ian]

Good morning and thanks for the replies.

My hard drive failed but I a backup made about a month earlier (using
Acronis). Strangely, after connecting the backup, I began receiving updates
from Microsoft.
Everything appeared to be working (including the sound card) until MS
presented me with SP2 which I was sure I already had. I searched for
problems with "no sound"

In device manager the only problem is the yellow warning on "plug and play
software device enumerator". Searching for advice on this warning produced
other threads where there was a loss of sound and offering advice to resolve
the problem by modifying "machine.inf" and also mentioning streamci.dll and
swenum but I don't understand how to do this.

So it was not a re-install, rather changing the hard drive from the dodgy
one to my backup. Apologies for muddying the water.

Thanks
Ian (no techie)
"Shara" wrote:

> Had the same problem with Vista...(no audio device installed)
> Try this it works.......first make sure you have all necessary upgrades.
> then go to the control panel>system>device
> manager.....highlight the sound controller.......uninstall the High
> Defination Sound Device and uninstall the driver (check box)........restart
> the computer and the system will reinstall both and the upgrade prevents it
> from happening again.
> --
> Thanks!
> Shara
>
>
> "Ian" wrote:
>
> > Hi all. Problem - no audio after xp home re-install. Have read threads
> > which offer solution and just need clarification please. Do I copy
> > "machine.inf" to temp directory, modify (delete "exclude from select") and
> > save?
> > Do I also have to copy streamci.dll and swenum to same location?
> >
> > If above is correct what do I do next?
> >
> > Many thanks for your help
> >
> > Ian (no techie)