No access to control user accounts

  • Thread starter Thread starter Jim Robin
  • Start date Start date
J

Jim Robin

Hi,

Our local social club was given a fairly modern PC (using XP) by someone who
was emigrating. There were a few problems that I sorted out as I'm
reasonably computer literate.

However the one that has stumped me is when I go to control panel / user
accounts with a view to introducing some new users, the user accounts window
is blank and there is no way of adding or deleteing an account. I tried
safe mode but I got the same result there. I also had a wee look on Doug
Knox's site to see if there was a registry tweak for this but could not find
any.

(The default user is definitely an administrator account)

Can anyone help with this?

Thanks in anticipation,

Jim
 
On Jul 2, 4:40 pm, "Jim Robin" <jim.ro...@loganswell.f2s.com> wrote:
> Hi,
>
> Our local social club was given a fairly modern PC (using XP) by someone who
> was emigrating. There were a few problems that I sorted out as I'm
> reasonably computer literate.
>
> However the one that has stumped me is when I go to control panel / user
> accounts with a view to introducing some new users, the user accounts window
> is blank and there is no way of adding or deleteing an account. I tried
> safe mode but I got the same result there. I also had a wee look on Doug
> Knox's site to see if there was a registry tweak for this but could not find
> any.
>
> (The default user is definitely an administrator account)
>
> Can anyone help with this?
>
> Thanks in anticipation,
>
> Jim

Hello Jim,

Try the fixes here:
Empty Dialog boxes - Microsoft KB 83140
http://support.microsoft.com/?kbid=831430
 
Hi Claymore,

This looks very hopeful indeed! I shall have a look at this the next time
I'm there.

Many thanks for your input!

Jim


"Claymore" <claymore@ontera.net> wrote in message
news:1183418358.478292.107100@o61g2000hsh.googlegroups.com...
> On Jul 2, 4:40 pm, "Jim Robin" <jim.ro...@loganswell.f2s.com> wrote:
>> Hi,
>>
>> Our local social club was given a fairly modern PC (using XP) by someone
>> who
>> was emigrating. There were a few problems that I sorted out as I'm
>> reasonably computer literate.
>>
>> However the one that has stumped me is when I go to control panel / user
>> accounts with a view to introducing some new users, the user accounts
>> window
>> is blank and there is no way of adding or deleteing an account. I tried
>> safe mode but I got the same result there. I also had a wee look on Doug
>> Knox's site to see if there was a registry tweak for this but could not
>> find
>> any.
>>
>> (The default user is definitely an administrator account)
>>
>> Can anyone help with this?
>>
>> Thanks in anticipation,
>>
>> Jim
>
> Hello Jim,
>
> Try the fixes here:
> Empty Dialog boxes - Microsoft KB 83140
> http://support.microsoft.com/?kbid=831430
>
 
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