My logfile: Windows wont update.

  • Thread starter Thread starter Alexander SuperTramp
  • Start date Start date
A

Alexander SuperTramp

Maybe someone can take a look at this and perhaps tell me why my updates
keep failing...
This is a new system C2D e6400, 2gig pc6400 ram, windows xp pro SP3, office
2003 SBE.
Through all this mess of trying to update I have been able to manually
download and install office SP3 and silverlight( those failed automatically
prior).

Re: the windows log file, it is HUGE ( probably tried to run the updates 30
times in the last 36 hours) I copied the last part that was dated and timed
at the last attempt to install waiting updates( autoupdates on).
I was curious, cant I or should I delete the contents of that file and try
the updates again to re-propagate it?

any thoughts? I just tried to de/reregister the dlls from "method 4"
here..without success..http://support.microsoft.com/kb/822798/
not sure if I should just start at the beginning of that article and just
try all of them.
(should I turn off automatic updates when trying these fixes....and try
updating from windows update?)
I was curious, I installed SP3 for windows prior to installing the office
suite, could THAT be part of the issue? Can I remove SP3 and office then
reinstall office as a fix?


Thank you
Here is what I just saw...
2008-06-08 18:19:57:484 2872 b3c CltUI AU client creating UI plugin,
clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}
2008-06-08 18:20:02:125 1184 6f8 AU AU received install approval from client
for 11 updates
2008-06-08 18:20:02:125 1184 6f8 AU #############
2008-06-08 18:20:02:125 1184 6f8 AU ## START ## AU: Install updates
2008-06-08 18:20:02:125 1184 6f8 AU #########
2008-06-08 18:20:02:125 1184 6f8 AU # Initiating manual install
2008-06-08 18:20:02:125 1184 6f8 AU # Approved updates = 11
2008-06-08 18:20:02:125 1184 6f8 AU <<## SUBMITTED ## AU: Install updates /
installing updates [CallId = {048E0651-1AF2-4CBF-969E-657AB372456B}]
2008-06-08 18:20:02:125 1184 b54 Agent *************
2008-06-08 18:20:02:125 1184 b54 Agent ** START ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2008-06-08 18:20:02:125 1184 b54 Agent *********
2008-06-08 18:20:02:125 1184 b54 Agent * Updates to install = 11
2008-06-08 18:20:02:125 1184 b54 Agent * Title = Update for Outlook 2003
(KB943649)
2008-06-08 18:20:02:125 1184 b54 Agent * UpdateId =
{3BE47429-68D2-41D9-947B-6EB2D71B73FD}.100
2008-06-08 18:20:02:125 1184 b54 Agent * Bundles 1 updates:
2008-06-08 18:20:02:125 1184 b54 Agent *
{6D6FD00B-5750-4C4B-B6B2-4D7D0C078F2E}.100
2008-06-08 18:20:02:125 1184 b54 Agent * Title = Security Update for
Office 2003 (KB945185)
2008-06-08 18:20:02:125 1184 b54 Agent * UpdateId =
{BF20A84C-6662-4755-B60D-7FE3A090EB01}.100
2008-06-08 18:20:02:125 1184 b54 Agent * Bundles 1 updates:
2008-06-08 18:20:02:125 1184 b54 Agent *
{F5D6B773-713D-440B-A7CE-4EB66533F0EE}.100
2008-06-08 18:20:02:125 1184 b54 Agent * Title = Security Update for
Windows XP with Windows Media Format Runtime 9.5 and 11 (KB941569)
2008-06-08 18:20:02:140 1184 b54 Agent * UpdateId =
{D1F84C75-F914-4FC7-94D5-446DC7987844}.102
2008-06-08 18:20:02:140 1184 b54 Agent * Bundles 1 updates:
2008-06-08 18:20:02:140 1184 b54 Agent *
{A66E605D-60F3-43B3-A464-6329A0E65480}.102
2008-06-08 18:20:02:140 1184 b54 Agent * Title = Security Update for
Microsoft Works Suite 2005 (KB943973)
2008-06-08 18:20:02:140 1184 b54 Agent * UpdateId =
{E33DB88F-49AB-4CCE-AA24-16D952526B6B}.101
2008-06-08 18:20:02:140 1184 b54 Agent * Bundles 1 updates:
2008-06-08 18:20:02:140 1184 b54 Agent *
{1095F778-86FF-4AFC-906A-143B8EE8F7BF}.101
2008-06-08 18:20:02:140 1184 b54 Agent * Title = Security Update for
Microsoft Office Word 2003 (KB950241)
2008-06-08 18:20:02:140 1184 b54 Agent * UpdateId =
{E174AF91-A808-44CE-8936-B425F4581B03}.100
2008-06-08 18:20:02:140 1184 b54 Agent * Bundles 1 updates:
2008-06-08 18:20:02:140 1184 b54 Agent *
{685D590F-500D-4D7D-84F2-0E0AE5496AE2}.100
2008-06-08 18:20:02:140 1184 b54 Agent * Title = Security Update for
Microsoft Office Outlook 2003 (KB945432)
2008-06-08 18:20:02:140 1184 b54 Agent * UpdateId =
{880F4592-A57E-4AF6-AE6C-C2988519DF4E}.100
2008-06-08 18:20:02:140 1184 b54 Agent * Bundles 1 updates:
2008-06-08 18:20:02:140 1184 b54 Agent *
{BE30DC1D-9FE2-4656-8195-4EB6410B4B40}.100
2008-06-08 18:20:02:140 1184 b54 Agent * Title = Security Update for
Microsoft Office 2003 (KB947355)
2008-06-08 18:20:02:140 1184 b54 Agent * UpdateId =
{07C5609D-1792-4E0C-9BC1-41B935B9986F}.100
2008-06-08 18:20:02:140 1184 b54 Agent * Bundles 1 updates:
2008-06-08 18:20:02:140 1184 b54 Agent *
{569CAC54-9B54-4B63-88F8-EE5C48D9C930}.100
2008-06-08 18:20:02:140 1184 b54 Agent * Title = Security Update for
Microsoft Office Publisher 2003 (KB950213)
2008-06-08 18:20:02:140 1184 b54 Agent * UpdateId =
{F75401A0-0419-48FC-8011-BB0B30C061F8}.100
2008-06-08 18:20:02:140 1184 b54 Agent * Bundles 1 updates:
2008-06-08 18:20:02:140 1184 b54 Agent *
{3BFC3924-FF81-4907-994D-CF5B2A71ADB1}.100
2008-06-08 18:20:02:140 1184 b54 Agent * Title = Update for Microsoft
Office Outlook 2003 Junk Email Filter (KB950380)
2008-06-08 18:20:02:140 1184 b54 Agent * UpdateId =
{0290B2B7-0830-445B-8FEE-13BB4EBF18B9}.100
2008-06-08 18:20:02:140 1184 b54 Agent * Bundles 1 updates:
2008-06-08 18:20:02:140 1184 b54 Agent *
{BB583855-8E85-434F-9668-06B844EF6B3A}.100
2008-06-08 18:20:02:140 1184 b54 Agent * Title = Security Update for
Microsoft Office Excel 2003 (KB943985) v2
2008-06-08 18:20:02:140 1184 b54 Agent * UpdateId =
{D6C96BC9-5CD0-4CB8-9614-6BB691E6FFD9}.100
2008-06-08 18:20:02:140 1184 b54 Agent * Bundles 1 updates:
2008-06-08 18:20:02:140 1184 b54 Agent *
{55BA4A37-818B-40BD-ACB4-8FA7BF72FCC4}.100
2008-06-08 18:20:02:140 1184 b54 Agent * Title = Update for Office 2003
(KB907417)
2008-06-08 18:20:02:140 1184 b54 Agent * UpdateId =
{79AE03DF-D6EB-4DE2-B59F-37E963D7A69E}.100
2008-06-08 18:20:02:140 1184 b54 Agent * Bundles 1 updates:
2008-06-08 18:20:02:140 1184 b54 Agent *
{DE84F67C-3AEB-4E26-8D46-89088F6E62AF}.100
2008-06-08 18:20:16:328 1184 aec Agent * Added update
{3BE47429-68D2-41D9-947B-6EB2D71B73FD}.100 to search result
2008-06-08 18:20:16:328 1184 aec Agent * Added update
{D1F84C75-F914-4FC7-94D5-446DC7987844}.102 to search result
2008-06-08 18:20:16:328 1184 aec Agent * Added update
{BF20A84C-6662-4755-B60D-7FE3A090EB01}.100 to search result
2008-06-08 18:20:16:328 1184 aec Agent Update
{EF1EEA96-5EA9-4157-BE05-394B6981987D}.100 is pruned out due to potential
supersedence
2008-06-08 18:20:16:328 1184 aec Agent * Added update
{79AE03DF-D6EB-4DE2-B59F-37E963D7A69E}.100 to search result
2008-06-08 18:20:16:328 1184 aec Agent * Added update
{E33DB88F-49AB-4CCE-AA24-16D952526B6B}.101 to search result
2008-06-08 18:20:16:328 1184 aec Agent Update
{B0A19737-38A6-45AE-B2D9-B3B4874BA86B}.101 is pruned out due to potential
supersedence
2008-06-08 18:20:16:328 1184 aec Agent * Added update
{07C5609D-1792-4E0C-9BC1-41B935B9986F}.100 to search result
2008-06-08 18:20:16:328 1184 aec Agent * Added update
{880F4592-A57E-4AF6-AE6C-C2988519DF4E}.100 to search result
2008-06-08 18:20:16:328 1184 aec Agent Update
{0465E15C-4740-4B0E-A451-F69FF1B5FEA6}.100 is pruned out due to potential
supersedence
2008-06-08 18:20:16:328 1184 aec Agent * Added update
{D6C96BC9-5CD0-4CB8-9614-6BB691E6FFD9}.100 to search result
2008-06-08 18:20:16:328 1184 aec Agent Update
{D14F407B-2F1E-4712-ACE9-8A65FFE6EAD9}.100 is pruned out due to potential
supersedence
2008-06-08 18:20:16:328 1184 aec Agent * Added update
{F75401A0-0419-48FC-8011-BB0B30C061F8}.100 to search result
2008-06-08 18:20:16:328 1184 aec Agent * Added update
{0290B2B7-0830-445B-8FEE-13BB4EBF18B9}.100 to search result
2008-06-08 18:20:16:328 1184 aec Agent * Added update
{E174AF91-A808-44CE-8936-B425F4581B03}.100 to search result
2008-06-08 18:20:16:328 1184 aec Agent * Found 11 updates and 35
categories in search evaluated appl. rules of 506 out of 764 deployed
entities
2008-06-08 18:20:16:343 1184 aec Agent *********
2008-06-08 18:20:16:343 1184 aec Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-06-08 18:20:16:343 1184 aec Agent *************
2008-06-08 18:20:16:343 1184 b70 AU >>## RESUMED ## AU: Search for updates
[CallId = {424BE222-7444-42F2-8591-EA3F5F7C9F3B}]
2008-06-08 18:20:16:343 1184 b70 AU # 11 updates detected
2008-06-08 18:20:16:343 1184 b70 AU #########
2008-06-08 18:20:16:359 1184 b70 AU ## END ## AU: Search for updates
[CallId = {424BE222-7444-42F2-8591-EA3F5F7C9F3B}]
2008-06-08 18:20:16:359 1184 b70 AU #############
2008-06-08 18:20:16:359 1184 aec Report REPORT EVENT:
{F3F8C182-D351-4810-A89D-07D506D7EFD7} 2008-06-08 18:19:41:734-0700 1 188
102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
Content Install Installation Ready: The following updates are downloaded and
ready for installation. This computer is currently scheduled to install
these updates on Monday, June 09, 2008 at 3:00 AM: - Update for Outlook
2003 (KB943649) - Security Update for Office 2003 (KB945185) - Security
Update for Windows XP with Windows Media Format Runtime 9.5 and 11
(KB941569) - Security Update for Microsoft Works Suite 2005 (KB943973) -
Security Update for Microsoft Office Word 2003 (KB950241) - Security Update
for Microsoft Office Outlook 2003 (KB945432) - Security Update for Microsoft
Office 2003 (KB947355) - Security Update for Microsoft Office Publisher 2003
(KB950213) - Update for Microsoft Office Outlook 2003 Junk Email Filter
(KB950380) - Security Update for Microsoft Office Excel 2003 (KB943985) v2 -
Update for Office 2003 (KB907417)
2008-06-08 18:20:16:359 1184 aec Report REPORT EVENT:
{4CF414F3-346C-490E-A77F-B8503D9C4600} 2008-06-08 18:19:42:359-0700 1 202
102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
Content Install Reboot completed.
2008-06-08 18:20:34:250 1184 b54 Handler Attempting to create remote handler
process as SYSTEM\A Computer in session 0
2008-06-08 18:20:34:453 2960 b94 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0700) ===========
2008-06-08 18:20:34:453 2960 b94 Misc = Process:
H:\WINDOWS\system32\wuauclt.exe
2008-06-08 18:20:34:453 2960 b94 AUClnt FATAL: Error: 0x80004002. wuauclt
handler: failed to spawn COM server
2008-06-08 18:20:34:515 1184 b54 Handler FATAL: 0x80004002: ERROR: Remote
update handler container process created (PID: 2960), but exited before
signaling event
2008-06-08 18:20:35:250 1184 b54 Agent * WARNING: Exit code = 0x80004002
2008-06-08 18:20:35:250 1184 b70 AU >>## RESUMED ## AU: Installing update
[UpdateId = {3BE47429-68D2-41D9-947B-6EB2D71B73FD}]
2008-06-08 18:20:35:250 1184 b54 Agent *********
2008-06-08 18:20:35:250 1184 b70 AU # WARNING: Install skipped
2008-06-08 18:20:35:250 1184 b54 Agent ** END ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2008-06-08 18:20:35:250 1184 b70 AU >>## RESUMED ## AU: Installing update
[UpdateId = {BF20A84C-6662-4755-B60D-7FE3A090EB01}]
2008-06-08 18:20:35:250 1184 b54 Agent *************
2008-06-08 18:20:35:250 1184 b70 AU # WARNING: Install skipped
2008-06-08 18:20:35:250 1184 b54 Agent WARNING: WU client failed installing
updates with error 0x80004002
2008-06-08 18:20:35:250 1184 b70 AU >>## RESUMED ## AU: Installing update
[UpdateId = {D1F84C75-F914-4FC7-94D5-446DC7987844}]
2008-06-08 18:20:35:250 1184 b70 AU # WARNING: Install skipped
2008-06-08 18:20:35:250 1184 b70 AU >>## RESUMED ## AU: Installing update
[UpdateId = {E33DB88F-49AB-4CCE-AA24-16D952526B6B}]
2008-06-08 18:20:35:250 1184 b70 AU # WARNING: Install skipped
2008-06-08 18:20:35:250 1184 b70 AU >>## RESUMED ## AU: Installing update
[UpdateId = {E174AF91-A808-44CE-8936-B425F4581B03}]
2008-06-08 18:20:35:250 1184 b70 AU # WARNING: Install skipped
2008-06-08 18:20:35:250 1184 b70 AU >>## RESUMED ## AU: Installing update
[UpdateId = {880F4592-A57E-4AF6-AE6C-C2988519DF4E}]
2008-06-08 18:20:35:250 1184 b70 AU # WARNING: Install skipped
2008-06-08 18:20:35:250 1184 b70 AU >>## RESUMED ## AU: Installing update
[UpdateId = {07C5609D-1792-4E0C-9BC1-41B935B9986F}]
2008-06-08 18:20:35:250 1184 b70 AU # WARNING: Install skipped
2008-06-08 18:20:35:250 1184 b70 AU >>## RESUMED ## AU: Installing update
[UpdateId = {F75401A0-0419-48FC-8011-BB0B30C061F8}]
2008-06-08 18:20:35:250 1184 b70 AU # WARNING: Install skipped
2008-06-08 18:20:35:250 1184 b70 AU >>## RESUMED ## AU: Installing update
[UpdateId = {0290B2B7-0830-445B-8FEE-13BB4EBF18B9}]
2008-06-08 18:20:35:250 1184 b70 AU # WARNING: Install skipped
2008-06-08 18:20:35:250 1184 b70 AU >>## RESUMED ## AU: Installing update
[UpdateId = {D6C96BC9-5CD0-4CB8-9614-6BB691E6FFD9}]
2008-06-08 18:20:35:250 1184 b70 AU # WARNING: Install skipped
2008-06-08 18:20:35:250 1184 b70 AU >>## RESUMED ## AU: Installing update
[UpdateId = {79AE03DF-D6EB-4DE2-B59F-37E963D7A69E}]
2008-06-08 18:20:35:250 1184 b70 AU # WARNING: Install skipped
2008-06-08 18:20:35:250 1184 b70 AU Install call completed.
2008-06-08 18:20:35:250 1184 b70 AU # WARNING: Install call failed, reboot
required = No, error = 0x80004002
2008-06-08 18:20:35:250 1184 b70 AU #########
2008-06-08 18:20:35:250 1184 b70 AU ## END ## AU: Installing updates
[CallId = {048E0651-1AF2-4CBF-969E-657AB372456B}]
2008-06-08 18:20:35:250 1184 b70 AU #############
2008-06-08 18:20:35:250 1184 b70 AU Install complete for all calls, reboot
NOT needed
2008-06-08 18:20:35:250 1184 b70 AU Setting AU scheduled install time to
2008-06-09 10:00:00
2008-06-08 18:20:44:500 1184 6f8 AU Triggering Offline detection
(non-interactive)
2008-06-08 18:20:44:500 1184 124 AU #############
2008-06-08 18:20:44:500 1184 124 AU ## START ## AU: Search for updates
2008-06-08 18:20:44:500 1184 124 AU #########
2008-06-08 18:20:44:500 1184 124 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {44E730D0-E6FB-4A61-BF34-ECC8A5089DAF}]
2008-06-08 18:20:44:500 1184 aec Agent *************
2008-06-08 18:20:44:500 1184 aec Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-06-08 18:20:44:500 1184 aec Agent *********
2008-06-08 18:20:44:500 1184 aec Agent * Online = No Ignore download
priority = No
2008-06-08 18:20:44:500 1184 aec Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2008-06-08 18:20:44:500 1184 aec Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-06-08 18:20:44:515 2872 b3c CltUI AU client got new directive =
'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return =
0x00000000
2008-06-08 18:20:44:515 1184 124 AU AU received handle event
 
Alexander SuperTramp wrote:
> Maybe someone can take a look at this and perhaps tell me why my
> updates keep failing...
> This is a new system C2D e6400, 2gig pc6400 ram, windows xp pro
> SP3, office 2003 SBE.
> Through all this mess of trying to update I have been able to
> manually download and install office SP3 and silverlight( those
> failed automatically prior).
>
> Re: the windows log file, it is HUGE ( probably tried to run the
> updates 30 times in the last 36 hours) I copied the last part that
> was dated and timed at the last attempt to install waiting updates(
> autoupdates on). I was curious, cant I or should I delete the contents of
> that file
> and try the updates again to re-propagate it?
>
> any thoughts? I just tried to de/reregister the dlls from "method 4"
> here..without success..http://support.microsoft.com/kb/822798/
> not sure if I should just start at the beginning of that article
> and just try all of them.
> (should I turn off automatic updates when trying these fixes....and
> try updating from windows update?)
> I was curious, I installed SP3 for windows prior to installing the
> office suite, could THAT be part of the issue? Can I remove SP3
> and office then reinstall office as a fix?
<snip>

http://support.microsoft.com/kb/943144
Try method 1 and try to update*.
If fails - try method 2 and try to update*.

If both of those methods fail...
http://www.codeplex.com/aureset
Get the tool and run it and then try to update*.

*try to update:
- Visit http://windowsupdate.microsoft.com/
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
 
"Shenan Stanley" <newshelper@gmail.com> wrote in message
news:%23H7nFkdyIHA.2384@TK2MSFTNGP02.phx.gbl...
> Alexander SuperTramp wrote:
>> Maybe someone can take a look at this and perhaps tell me why my
>> updates keep failing...
>> This is a new system C2D e6400, 2gig pc6400 ram, windows xp pro
>> SP3, office 2003 SBE.
>> Through all this mess of trying to update I have been able to
>> manually download and install office SP3 and silverlight( those
>> failed automatically prior).
>>
>> Re: the windows log file, it is HUGE ( probably tried to run the
>> updates 30 times in the last 36 hours) I copied the last part that
>> was dated and timed at the last attempt to install waiting updates(
>> autoupdates on). I was curious, cant I or should I delete the contents of
>> that file
>> and try the updates again to re-propagate it?
>>
>> any thoughts? I just tried to de/reregister the dlls from "method 4"
>> here..without success..http://support.microsoft.com/kb/822798/
>> not sure if I should just start at the beginning of that article
>> and just try all of them.
>> (should I turn off automatic updates when trying these fixes....and
>> try updating from windows update?)
>> I was curious, I installed SP3 for windows prior to installing the
>> office suite, could THAT be part of the issue? Can I remove SP3
>> and office then reinstall office as a fix?
> <snip>
>
> http://support.microsoft.com/kb/943144
> Try method 1 and try to update*.
> If fails - try method 2 and try to update*.

SUCCESS !
Thank you, can you explain what was happening and why the fix you provided
worked?

>
> If both of those methods fail...
> http://www.codeplex.com/aureset
> Get the tool and run it and then try to update*.
>
> *try to update:
> - Visit http://windowsupdate.microsoft.com/
> - If it asks you to install anything before you see a selection of
> "Custom"
> or "Express" - do so.
> - Once you see the "Custom" or "Express" selection, choose "Custom".
> - Scan for updates.
> - When it lists what it finds - install the critical ones.
> - You are generally safe doing the Optional Software Updates. I suggest
> avoiding the Optional Hardware Updates completely.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
 
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