My laptop will not update or uninstall software, as it claims it is running in "safe mode". How do I

AWS

Owner
FPCH Owner
Joined
Nov 19, 2003
Messages
11,228
Location
Florida U.S.A.
Having problems updating my Laptop. It fails every time and displays "unknown errors". I recently tried unistalling some software from my laptop (iTunes) and it told me that my laptop was running in "safe mode", and couldn't do it. I don't remember turning
this on, and it's never crashed or had to boot up in safe mode. It's fairly knew (bought in October 2013).
The only reason I was trying to uninstall iTunes was because it wouldn't update, so I thought that I ould uninstall and reinstall the software as a round-a-bout way of getting the latest version.
I've run a full system scan that took a few hours - using Microsoft's own Security Essentials - but it didn't pick anything up.
I've rebooted a few times but that hasn't worked either.

I have a HP Pavilion dv7 (Windows 7 64bit)

Any ideas?

View this thread
 
Back
Top