Windows 2000 msinfo32.exe not working

  • Thread starter Thread starter Willard
  • Start date Start date
W

Willard

Win2KproSP4
When using Program Files> > > System Information or msinfo32.exe
directly, the system summary returns a value of "uknown" for all 21
"item"s???

Willard
 
I'd check the event log and or Device Manager for clues.



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


"Willard" wrote:
> Win2KproSP4
> When using Program Files> > > System Information or msinfo32.exe
> directly, the system summary returns a value of "uknown" for all 21
> "item"s???
>
> Willard
 
Nothing, no errors or warnings for the past 2 hours before the
msinfo.exe run on the three event logs..

Dave Patrick wrote:
> I'd check the event log and or Device Manager for clues.
>
>
>
>
 
These may help.

How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/default.aspx?kbid=292175

What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change
http://support.microsoft.com/default.aspx?kbid=306952

Be sure to apply these to your repair install before connecting to any
network. Internet included. (sasser, msblast)
http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE
http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx

Then

Rollup 1 for Microsoft Windows 2000 Service Pack 4
http://www.microsoft.com/downloads/...CF-8850-4531-B52B-BF28B324C662&displaylang=en


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


"Willard" wrote:
> Nothing, no errors or warnings for the past 2 hours before the msinfo.exe
> run on the three event logs..
 
Thanks for the information..
I followed instructions but when I tried to repair, I received a blue
Stop 0000263 Drive En....
not found.. and the computer locks up.. On reboot the same blue stop and
lock up occurs..
I had to copy my backup drive, but that has the same msinfo32.exe error
so I will probably have to run a complete new install in order to get
the msinfo32.exe to run correctly..

Dave Patrick wrote:
> These may help.
>
> How to Perform an In-Place Upgrade of Windows 2000
> http://support.microsoft.com/default.aspx?kbid=292175
>
> What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change
> http://support.microsoft.com/default.aspx?kbid=306952
>
> Be sure to apply these to your repair install before connecting to any
> network. Internet included. (sasser, msblast)
> http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE
> http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
> http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx
>
> Then
>
> Rollup 1 for Microsoft Windows 2000 Service Pack 4
> http://www.microsoft.com/downloads/...CF-8850-4531-B52B-BF28B324C662&displaylang=en
>
>
>
 
That's unfortunate. Try a 'Safe Mode' boot. Maybe this one helps.

http://support.microsoft.com/kb/244617/en-us


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


"Willard" wrote:
> Thanks for the information..
> I followed instructions but when I tried to repair, I received a blue
> Stop 0000263 Drive En....
> not found.. and the computer locks up.. On reboot the same blue stop and
> lock up occurs..
> I had to copy my backup drive, but that has the same msinfo32.exe error
> so I will probably have to run a complete new install in order to get
> the msinfo32.exe to run correctly..
 
Tried the 2000 Update and got a stop error (driver entry point not
found) with a computer lockup..
Then I tried the 2000 Repair and got exactly the same stop error and
computer lockup..
I had to Ghost (disk to disk) from my week old external backup drive,
which had the same msinfo32.exe error, so I'm now back to square one
crippled but working??.

Dave Patrick wrote:
> That's unfortunate. Try a 'Safe Mode' boot. Maybe this one helps.
>
> http://support.microsoft.com/kb/244617/en-us
>
>
>
 
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