msconfig error still

  • Thread starter Thread starter Joe
  • Start date Start date
J

Joe

I have:
Windows XP sp2
a Gateway 530x machine 2 gig of ram
Mcafee Security Center for anti virus

No Zone alarm No HP printer

When I go into Msconfig I remove/add something to the startup I get
this message: "An access denied error was returned while attempting
to change a service. You may need to log on using an administrator
account to make the specific changes."


I get this error in safe mode as well using the administrator account.


I am the only administrator on the computer-I have a guest account set
up. It seems to make the changes in Msconfig ok-I just get this
annoying error that I have to click OK to get rid of. I did a virus
scan, a system restore, Microsoft critical updates and Mcafee updates and
tried all I know how to do. This started happening last week after the
Microsoft critical updates and the Mcafee updates installed..

I posted on Micrsosoft newsgroups but the only answer anyone has said is
Mcafee issue or zone alarm or HP printer. I chatted (online) with a Mcafee
tech and he could not and did not think it was Macafee either. However when
I remove Mcafee from the computer I do NOT get this error. I also do not
get the error when I install an old version of Mcafee (came with comuter 6
months ago), it only starts happening when I update the Mcafee.

I have googled the error as well. No help worked as least of what I
tried. Many references to Zone alarm or HP printers.

I do not think it is Mcafee because when I start in the safe mode as
administrator Mcafee is not running, but if Mcafee is installed I still get
the error in the safe mode as well. I have even disable all services in
msconfig and restarted and still the error occurs. I have no idea what else
to try.

At thi spoint I would say it is a conflict between the Microsoft updates and
the Macafee updates. That is my guess. The Msconfig still works, it makes
my changes, I just get the annoying message.

Can you give me an idea of what to try?

Thanks,
Joe
 
Joe - Following is from your post "...However when I remove Mcafee from the
computer I do NOT get this error. I also do not get the error when I
install an old version of Mcafee...."

Why are you asking "...Can you give me an idea of what to try..."?

Get rid of McAee - or at least review the settings.

"Joe" <Joe@home.com> wrote in message
news:%237bq$EHyHHA.3564@TK2MSFTNGP06.phx.gbl...
>I have:
> Windows XP sp2
> a Gateway 530x machine 2 gig of ram
> Mcafee Security Center for anti virus
>
> No Zone alarm No HP printer
>
> When I go into Msconfig I remove/add something to the startup I get
> this message: "An access denied error was returned while attempting
> to change a service. You may need to log on using an administrator
> account to make the specific changes."
>
>
> I get this error in safe mode as well using the administrator account.
>
>
> I am the only administrator on the computer-I have a guest account set
> up. It seems to make the changes in Msconfig ok-I just get this
> annoying error that I have to click OK to get rid of. I did a virus
> scan, a system restore, Microsoft critical updates and Mcafee updates and
> tried all I know how to do. This started happening last week after the
> Microsoft critical updates and the Mcafee updates installed..
>
> I posted on Micrsosoft newsgroups but the only answer anyone has said is
> Mcafee issue or zone alarm or HP printer. I chatted (online) with a
> Mcafee tech and he could not and did not think it was Macafee either.
> However when I remove Mcafee from the computer I do NOT get this error. I
> also do not get the error when I install an old version of Mcafee (came
> with comuter 6 months ago), it only starts happening when I update the
> Mcafee.
>
> I have googled the error as well. No help worked as least of what I
> tried. Many references to Zone alarm or HP printers.
>
> I do not think it is Mcafee because when I start in the safe mode as
> administrator Mcafee is not running, but if Mcafee is installed I still
> get the error in the safe mode as well. I have even disable all services
> in msconfig and restarted and still the error occurs. I have no idea what
> else to try.
>
> At thi spoint I would say it is a conflict between the Microsoft updates
> and the Macafee updates. That is my guess. The Msconfig still works, it
> makes my changes, I just get the annoying message.
>
> Can you give me an idea of what to try?
>
> Thanks,
> Joe
>
>
>
>
>
 
Joe

And leave msconfig alone.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

AJR wrote:
> Joe - Following is from your post "...However when I remove Mcafee
> from the computer I do NOT get this error. I also do not get the
> error when I install an old version of Mcafee...."
>
> Why are you asking "...Can you give me an idea of what to try..."?
>
> Get rid of McAee - or at least review the settings.
>
> "Joe" <Joe@home.com> wrote in message
> news:%237bq$EHyHHA.3564@TK2MSFTNGP06.phx.gbl...
>> I have:
>> Windows XP sp2
>> a Gateway 530x machine 2 gig of ram
>> Mcafee Security Center for anti virus
>>
>> No Zone alarm No HP printer
>>
>> When I go into Msconfig I remove/add something to the startup I get
>> this message: "An access denied error was returned while attempting
>> to change a service. You may need to log on using an administrator
>> account to make the specific changes."
>>
>>
>> I get this error in safe mode as well using the administrator
>> account. I am the only administrator on the computer-I have a guest
>> account
>> set up. It seems to make the changes in Msconfig ok-I just get this
>> annoying error that I have to click OK to get rid of. I did a virus
>> scan, a system restore, Microsoft critical updates and Mcafee
>> updates and tried all I know how to do. This started happening last
>> week after the Microsoft critical updates and the Mcafee updates
>> installed.. I posted on Micrsosoft newsgroups but the only answer
>> anyone has
>> said is Mcafee issue or zone alarm or HP printer. I chatted
>> (online) with a Mcafee tech and he could not and did not think it
>> was Macafee either. However when I remove Mcafee from the computer I
>> do NOT get this error. I also do not get the error when I install
>> an old version of Mcafee (came with comuter 6 months ago), it only
>> starts happening when I update the Mcafee.
>>
>> I have googled the error as well. No help worked as least of what I
>> tried. Many references to Zone alarm or HP printers.
>>
>> I do not think it is Mcafee because when I start in the safe mode as
>> administrator Mcafee is not running, but if Mcafee is installed I
>> still get the error in the safe mode as well. I have even disable
>> all services in msconfig and restarted and still the error occurs. I
>> have no idea what else to try.
>>
>> At thi spoint I would say it is a conflict between the Microsoft
>> updates and the Macafee updates. That is my guess. The Msconfig
>> still works, it makes my changes, I just get the annoying message.
>>
>> Can you give me an idea of what to try?
>>
>> Thanks,
>> Joe
 
"Joe" <Joe@home.com> wrote in message
news:%237bq$EHyHHA.3564@TK2MSFTNGP06.phx.gbl...
>I have:
> Windows XP sp2
> a Gateway 530x machine 2 gig of ram
> Mcafee Security Center for anti virus
>
> No Zone alarm No HP printer
>
> When I go into Msconfig I remove/add something to the startup I get
> this message: "An access denied error was returned while attempting
> to change a service. You may need to log on using an administrator
> account to make the specific changes."
>
>
> I get this error in safe mode as well using the administrator account.
>
>
> I am the only administrator on the computer-I have a guest account set
> up. It seems to make the changes in Msconfig ok-I just get this
> annoying error that I have to click OK to get rid of. I did a virus
> scan, a system restore, Microsoft critical updates and Mcafee updates and
> tried all I know how to do. This started happening last week after the
> Microsoft critical updates and the Mcafee updates installed..

Right..

> I posted on Micrsosoft newsgroups but the only answer anyone has said is
> Mcafee issue

And given your description of the problem, that's what it is.

> or zone alarm or HP printer. I chatted (online) with a Mcafee tech and he
> could not and did not think it was Macafee either.

Of course not.

> However when I remove Mcafee from the computer I do NOT get this error.

There you go.

> I also do not get the error when I install an old version of Mcafee (came
> with comuter 6 months ago), it only starts happening when I update the
> Mcafee.

There's your clue, and it's a big one.

> I have googled the error as well. No help worked as least of what I
> tried. Many references to Zone alarm or HP printers.

If the problem arose only on the last week or so with new updates, there
won't necessarily be much information online.

*You* may be the one person most familar with it at this point.

> I do not think it is Mcafee because when I start in the safe mode as
> administrator Mcafee is not running, but if Mcafee is installed I still
> get the error in the safe mode as well. I have even disable all services
> in msconfig and restarted and still the error occurs.

The influences don't necessarily have to be with running files, but with
registry entries or files you don't realize are referenced.

The fact that it works properly if the updated version of McAfee is removed,
or an old one installed, clearly locates the source.

> I have no idea what else to try.

You don't actually need anything else, since you've located the problem.
Unfortunately, it's something you personally can't fix, only work around.

It's most likely that McAfee has to fix this in their code.

> At thi spoint I would say it is a conflict between the Microsoft updates
> and the Macafee updates. That is my guess. The Msconfig still works, it
> makes my changes, I just get the annoying message.
>
> Can you give me an idea of what to try?

You already know what you can do. What you can't do is fix other people's
code.

Remove the McAfee product until it's fixed, or don't use msconfig until the
problem is fixed .

The only question is how much time you want to give to McAfee.

HTH
-pk

>
> Thanks,
> Joe
 
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