MS02-020 and MS-02-039

  • Thread starter Thread starter rosemary4754
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rosemary4754

I hope you can help. When I run my virus scan from Trend Micro, it tells me
I have 2 Microsoft vulnerabilities : MS02-020 and MS02-039 . I spoke with
my computer company (Dell) and they installed them remotely. (7 files in
all). When I go to the Microsoft update page, it tells me my computer is up
to date. Any suggestions? Thanks
 
rosemary4754 wrote:
> I hope you can help. When I run my virus scan from Trend Micro,
> it tells me I have 2 Microsoft vulnerabilities : MS02-020 and
> MS02-039 . I spoke with my computer company (Dell) and they
> installed them remotely. (7 files in all). When I go to the
> Microsoft update page, it tells me my computer is up to date. Any
> suggestions?

You are being told you need:
http://support.microsoft.com/kb/319507
and
http://support.microsoft.com/kb/323875
by some third party application?!

And Dell supposedly installed these patches for you remotely?

I'd get support from Trend Micro... Sounds like maybe it is giving a false
positive.
http://esupport.trendmicro.com/support/consumer/otherinfo.do
(That is if your product is still supported - see the table at #6 here:
http://esupport.trendmicro.com/support/consumer/policy.do )

What Operating System are you running (Specifically - Windows what/what
service pack level?)

I ask because the first patch you are being told by some third party
software that you *need* is for:

.. Microsoft SQL Server 7.0
.. Microsoft SQL Server 2000

And somehow - I am betting you do not have those installed.

The second one... (Download and install):
http://www.microsoft.com/downloads/...e9-b4eb-4446-9be7-2de45cfa6a89&DisplayLang=en
(This one does list that it affects Microsoft SQL Server 2000 Desktop Engine
(Windows) - which is possible you have. heh)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
 
And your Windows version would be...?

Is SQL Server 7.0, SQL Server 2000, or Microsoft Desktop Engine (MSDE) 2000
installed?

Where is Trend Micro finding these vulnerabilities? Have you contacted
Trend Micro Support about this?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


rosemary4754 wrote:
> I hope you can help. When I run my virus scan from Trend Micro, it tells
> me I have 2 Microsoft vulnerabilities : MS02-020 and MS02-039 . I spoke
> with my computer company (Dell) and they installed them remotely. (7
> files
> in all). When I go to the Microsoft update page, it tells me my computer
> is up to date. Any suggestions? Thanks
 
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