MS Office Apps Want to Restart after Shutdown

  • Thread starter Thread starter RickB
  • Start date Start date
R

RickB

Hi,

I'm using XP Pro with SP2 and MS Office 2007 with SP1. Just recently, all
Office Apps give me the following error box when shutting down:

"MS Word/PowerPoint?Excel has encountered a problem and needs to close. We
are sorry for the inconveneience. Restart MS Office Word/PowerPoint/Excel?
Please tell MS about this problem."

Being the nice guy that I am, I've been telling MS about the problem for
weeks now, to no avail.

I already tried repairing and uninstalling/reinstalling Office several
time....no good.

Thoughts, prayers, answers, technology sufficiently advanced as to be
indistinguable from magic?

Thanks, Rick B
 
You might try checking Event Viewer for anything relevent, & the next time
you get a prompt to send the err report, try examining the log that is being
sent.
Then post to an Office group

"RickB" <RickB@discussions.microsoft.com> wrote in message
news:5C4B30EA-97D8-415C-8DBF-16D4F7A7028B@microsoft.com...
> Hi,
>
> I'm using XP Pro with SP2 and MS Office 2007 with SP1. Just recently, all
> Office Apps give me the following error box when shutting down:
>
> "MS Word/PowerPoint?Excel has encountered a problem and needs to close.
> We
> are sorry for the inconveneience. Restart MS Office Word/PowerPoint/Excel?
> Please tell MS about this problem."
>
> Being the nice guy that I am, I've been telling MS about the problem for
> weeks now, to no avail.
>
> I already tried repairing and uninstalling/reinstalling Office several
> time....no good.
>
> Thoughts, prayers, answers, technology sufficiently advanced as to be
> indistinguable from magic?
>
> Thanks, Rick B
 
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