MS Office 2011 for Mac not working.

  • Thread starter Thread starter pam.in.ny
  • Start date Start date
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pam.in.ny

I have been running MS Office 2011 for Home and Student on my MacBookPro (OS 10.6.8 ) without any problems. Now all of a sudden, for no apparent reason, it crashes when I start, Excel, Word, or PowerPoint. I have uninstalled the program and reinstalled it three times using the following instructions from this link as well as read threads with others having the same issue but I can't seem to fix it.. http://support.microsoft.com/kb/2398768

After each uninstall, I did a startup from my Install CD and ran Disk Repair and Repair Permissions before reinstalling MS Office. Permissions and Disk Repair stated everything was fine and no problems found.

When I click on Word or Excel, it crashes and below is the report that I got when I just now opened Excel and I get the same with Word. I've even tried holding down the shift key and starting up Excel or Word and it still crashes.

I am far from being computer savvy but can someone please tell me why I can't get MS Office to work and explain to me in user friendly terms how I can fix it? I would really appreciate it. Thank you beforehand.

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-02-03 19:16:54 -0500
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 14.0.0.100825
Crashed Module Name: CoreFoundation
Crashed Module Version: 550.44
Crashed Module Offset: 0x000076a9
Blame Module Name: CoreFoundation
Blame Module Version: 550.44
Blame Module Offset: 0x000076a9
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0

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