Hi, I have some questions for you:
You say process access.exe runs with large cpu percentage. Is
this correct? I ask because Microsoft Access is msaccess.exe
What error do you receive when attempting to kill the process?
What happens if you use kill.exe -f to terminate the process? Are
you able to terminate it then?
What are the specs of this server? RAM quantity, CPU type/speed/quantity,
Hard Drive type/size/speed & quantity, RAID configuration
Do you have any Antivirus or other security related software running
on the server?
How many concurrent users are on the server at any one time?
Where are the access backend data files located?
Where is the access frontend located? Are all users sharing the same
file, or do they have individual copies?
Have you compacted and repaired the backend and frontend files?
Does this problem occur only with certain users or all users?
Has the problem *always* happened or did it just start recently?
What is the user doing when the problem occurs?
Have you applied any relevant office 2000/Access/Jet service packs
and/or hotfixes?
Have you contacted the vendor or programmer who wrote this program
and asked them to investigate why it is using a large amount of CPU?
Have you asked the vendor or programmer if it is possible to update
to a newer version of Access, for example, version 2002 or 2003?
When the problem occurs, what numbers are you seeing in task manager
for commit charge total, physical memory, available memory, system cache?
In performance monitor, what numbers for Average disk queue length?
Access applications can run well under TS if done properly.
-TP
Iain wrote:
> We have an application on the TS that uses access 2000 runtime.
> the server is windows 2003 server standard.
>
> A process access.exe keeps running at large CPU percentages causing
> the TS to lock up.
>
> The user can log off and the process keeps running.
>
> I can't kill the process and have to restart the server to stop it.
>
> Does any one know of problems running access runtime through TS?