missing two r/w cd hardware devices that were pre assigned ear

  • Thread starter Thread starter Sysu
  • Start date Start date
S

Sysu

I have this problem also after uninstalling game software. In Device

manager, it show DVD/CD-ROM and under that Multimedia Audio controller with

an exclamation point by both. But when I update the driver, it installs

drivers for SoundMax digital audio and places Multimedia Audio Controller in

Sound devices. DVD/CD-ROM disappears from Device Manager and still not able

to use CD/Rom/Dvd.

Steps I have already taken:

1.) No upper/lower filters in the Registry that is so heavily floating as a

solution.

2.) Cdgone did not work

3.) Microsoft's Fix it said it could not detect

4.) I checked my drivers in system 32 and two that are shown in driver

details of IDE ATA ATAPI and Primary IDE channel (have no Second primary

channel showing) are not in C:/Windows/System32/Drivers/

storprop.dll(primary) and pciidex.sys.

I was told that senfilt.sys should not be in system 32. At one point it was

not there but in the registry.

I have not installed the driver for Multimedia Digital Audio driver. I did

the add hardware wizard and it said 'Windows cannot load the drivers for this

device(DVD/CD-ROM) Code 31.



In my registry by CDROM in two places are two terms I don't understand.

INITIALFAIL(by reg.key for deleting filters) and AutoRunDisable(by cdrom.sys)



How can I get the drivers for DVD/CD-ROM to load and not in concert with

Multimedia Audio Controller that installs SoundMax drivers for sound ONLY.



"Rich Barry" wrote:



> Don, from what you said if you open MyComputer you see the C, D but not

> the E drive Icon. I would try right clicking

> MyComputer>select Properties>Hardware>Device Manager>Dvd/Cdrom Drives.

> Click on the plus sign and you should

> see two entries for your cdrw drives. If there rt click on each one and

> choose Uninstall. Restart your Computer and let

> WinXP reinstall the drives.

> "ragsy" wrote in message

> news:4138EB15-6D5D-4532-8A35-5CF868F7D12F@microsoft.com...

> > Hello

> > I went to look at what I had done so far and I noticed an error specifying

> > missing hardware devices but the drivers for those locations appeared ok.

> > (drive's b: & c:). besides doing a total restore is there any way to

> > reinsert those two missing hardware icons back so I can use them ? thank

> > you

> > --

> > mrtigre

>

>

>
 
My advice would be to uninstall the Sound Driver Software you just tried, and failed

to correct the problem with.



Then, search on your PC manufacturer's website for the correct driver installation

file for your PC audio.



Many PC manufacturers carry driver software on their websites, but please note - you

do have to be carful to quote the exact model no., if they do...



==



Cheers, Tim Meddick, Peckham, London. :-)









"Sysu" wrote in message

news:470B2104-76D8-4CD5-A8D4-6D586A3384FC@microsoft.com...

>I have this problem also after uninstalling game software. In Device

> manager, it show DVD/CD-ROM and under that Multimedia Audio controller with

> an exclamation point by both. But when I update the driver, it installs

> drivers for SoundMax digital audio and places Multimedia Audio Controller in

> Sound devices. DVD/CD-ROM disappears from Device Manager and still not able

> to use CD/Rom/Dvd.

> Steps I have already taken:

> 1.) No upper/lower filters in the Registry that is so heavily floating as a

> solution.

> 2.) Cdgone did not work

> 3.) Microsoft's Fix it said it could not detect

> 4.) I checked my drivers in system 32 and two that are shown in driver

> details of IDE ATA ATAPI and Primary IDE channel (have no Second primary

> channel showing) are not in C:/Windows/System32/Drivers/

> storprop.dll(primary) and pciidex.sys.

> I was told that senfilt.sys should not be in system 32. At one point it was

> not there but in the registry.

> I have not installed the driver for Multimedia Digital Audio driver. I did

> the add hardware wizard and it said 'Windows cannot load the drivers for this

> device(DVD/CD-ROM) Code 31.

>

> In my registry by CDROM in two places are two terms I don't understand.

> INITIALFAIL(by reg.key for deleting filters) and AutoRunDisable(by cdrom.sys)

>

> How can I get the drivers for DVD/CD-ROM to load and not in concert with

> Multimedia Audio Controller that installs SoundMax drivers for sound ONLY.

>

> "Rich Barry" wrote:

>

>> Don, from what you said if you open MyComputer you see the C, D but not

>> the E drive Icon. I would try right clicking

>> MyComputer>select Properties>Hardware>Device Manager>Dvd/Cdrom Drives.

>> Click on the plus sign and you should

>> see two entries for your cdrw drives. If there rt click on each one and

>> choose Uninstall. Restart your Computer and let

>> WinXP reinstall the drives.

>> "ragsy" wrote in message

>> news:4138EB15-6D5D-4532-8A35-5CF868F7D12F@microsoft.com...

>> > Hello

>> > I went to look at what I had done so far and I noticed an error specifying

>> > missing hardware devices but the drivers for those locations appeared ok.

>> > (drive's b: & c:). besides doing a total restore is there any way to

>> > reinsert those two missing hardware icons back so I can use them ? thank

>> > you

>> > --

>> > mrtigre

>>

>>

>>
 
Thanks Tom, but I already did that. They offer a audio driver and the sound

is fine, no problem there. As I said Multimedia Audio driver is under

DVD/CdRom in Device manager. When I install the manufacturer's driver, it

places Multimedia Audio Driver under Sound devices, and the DVD/CDRom heading

disappears. I am trying to find out why my drivers for DVD/CDRom won't

load(code31). For some reason it is not being detected by Windows. Read prior

post on steps I have already taken. Anyone got any new suggestions?? I know

I could use the XP or Resource CD, but with no access to my drive that is not

an option.



"Tim Meddick" wrote:



> My advice would be to uninstall the Sound Driver Software you just tried, and failed

> to correct the problem with.

>

> Then, search on your PC manufacturer's website for the correct driver installation

> file for your PC audio.

>

> Many PC manufacturers carry driver software on their websites, but please note - you

> do have to be carful to quote the exact model no., if they do...

>

> ==

>

> Cheers, Tim Meddick, Peckham, London. :-)

>

>

>

>

> "Sysu" wrote in message

> news:470B2104-76D8-4CD5-A8D4-6D586A3384FC@microsoft.com...

> >I have this problem also after uninstalling game software. In Device

> > manager, it show DVD/CD-ROM and under that Multimedia Audio controller with

> > an exclamation point by both. But when I update the driver, it installs

> > drivers for SoundMax digital audio and places Multimedia Audio Controller in

> > Sound devices. DVD/CD-ROM disappears from Device Manager and still not able

> > to use CD/Rom/Dvd.

> > Steps I have already taken:

> > 1.) No upper/lower filters in the Registry that is so heavily floating as a

> > solution.

> > 2.) Cdgone did not work

> > 3.) Microsoft's Fix it said it could not detect

> > 4.) I checked my drivers in system 32 and two that are shown in driver

> > details of IDE ATA ATAPI and Primary IDE channel (have no Second primary

> > channel showing) are not in C:/Windows/System32/Drivers/

> > storprop.dll(primary) and pciidex.sys.

> > I was told that senfilt.sys should not be in system 32. At one point it was

> > not there but in the registry.

> > I have not installed the driver for Multimedia Digital Audio driver. I did

> > the add hardware wizard and it said 'Windows cannot load the drivers for this

> > device(DVD/CD-ROM) Code 31.

> >

> > In my registry by CDROM in two places are two terms I don't understand.

> > INITIALFAIL(by reg.key for deleting filters) and AutoRunDisable(by cdrom.sys)

> >

> > How can I get the drivers for DVD/CD-ROM to load and not in concert with

> > Multimedia Audio Controller that installs SoundMax drivers for sound ONLY.

> >

> > "Rich Barry" wrote:

> >

> >> Don, from what you said if you open MyComputer you see the C, D but not

> >> the E drive Icon. I would try right clicking

> >> MyComputer>select Properties>Hardware>Device Manager>Dvd/Cdrom Drives.

> >> Click on the plus sign and you should

> >> see two entries for your cdrw drives. If there rt click on each one and

> >> choose Uninstall. Restart your Computer and let

> >> WinXP reinstall the drives.

> >> "ragsy" wrote in message

> >> news:4138EB15-6D5D-4532-8A35-5CF868F7D12F@microsoft.com...

> >> > Hello

> >> > I went to look at what I had done so far and I noticed an error specifying

> >> > missing hardware devices but the drivers for those locations appeared ok.

> >> > (drive's b: & c:). besides doing a total restore is there any way to

> >> > reinsert those two missing hardware icons back so I can use them ? thank

> >> > you

> >> > --

> >> > mrtigre

> >>

> >>

> >>

>

> .

>
 
You state that you have no Secondary IDE Controller showing in Device

Manager.

Restart the computer and enter the BIOS setup (by using whatever key is

mentioned on-screen to enter setup), enable the secondary channel and

set it to Auto, save the changes and exit Setup, then start Windows .

--

Glen Ventura, MS MVP Oct. 2002 - Sept. 2009

A+

http://dts-l.net/



"Sysu" wrote in message

news:630E5829-4A84-4D99-B70B-31D2B8A089AB@microsoft.com...

> Thanks Tom, but I already did that. They offer a audio driver and the

> sound

> is fine, no problem there. As I said Multimedia Audio driver is under

> DVD/CdRom in Device manager. When I install the manufacturer's

> driver, it

> places Multimedia Audio Driver under Sound devices, and the DVD/CDRom

> heading

> disappears. I am trying to find out why my drivers for DVD/CDRom

> won't

> load(code31). For some reason it is not being detected by Windows.

> Read prior

> post on steps I have already taken. Anyone got any new suggestions??

> I know

> I could use the XP or Resource CD, but with no access to my drive that

> is not

> an option.

>

> "Tim Meddick" wrote:

>

>> My advice would be to uninstall the Sound Driver Software you just

>> tried, and failed

>> to correct the problem with.

>>

>> Then, search on your PC manufacturer's website for the correct driver

>> installation

>> file for your PC audio.

>>

>> Many PC manufacturers carry driver software on their websites, but

>> please note - you

>> do have to be carful to quote the exact model no., if they do...

>>

>> ==

>>

>> Cheers, Tim Meddick, Peckham, London. :-)

>>

>>

>>

>>

>> "Sysu" wrote in message

>> news:470B2104-76D8-4CD5-A8D4-6D586A3384FC@microsoft.com...

>> >I have this problem also after uninstalling game software. In

>> >Device

>> > manager, it show DVD/CD-ROM and under that Multimedia Audio

>> > controller with

>> > an exclamation point by both. But when I update the driver, it

>> > installs

>> > drivers for SoundMax digital audio and places Multimedia Audio

>> > Controller in

>> > Sound devices. DVD/CD-ROM disappears from Device Manager and still

>> > not able

>> > to use CD/Rom/Dvd.

>> > Steps I have already taken:

>> > 1.) No upper/lower filters in the Registry that is so heavily

>> > floating as a

>> > solution.

>> > 2.) Cdgone did not work

>> > 3.) Microsoft's Fix it said it could not detect

>> > 4.) I checked my drivers in system 32 and two that are shown in

>> > driver

>> > details of IDE ATA ATAPI and Primary IDE channel (have no Second

>> > primary

>> > channel showing) are not in C:/Windows/System32/Drivers/

>> > storprop.dll(primary) and pciidex.sys.

>> > I was told that senfilt.sys should not be in system 32. At one

>> > point it was

>> > not there but in the registry.

>> > I have not installed the driver for Multimedia Digital Audio

>> > driver. I did

>> > the add hardware wizard and it said 'Windows cannot load the

>> > drivers for this

>> > device(DVD/CD-ROM) Code 31.

>> >

>> > In my registry by CDROM in two places are two terms I don't

>> > understand.

>> > INITIALFAIL(by reg.key for deleting filters) and AutoRunDisable(by

>> > cdrom.sys)

>> >

>> > How can I get the drivers for DVD/CD-ROM to load and not in concert

>> > with

>> > Multimedia Audio Controller that installs SoundMax drivers for

>> > sound ONLY.

>> >

>> > "Rich Barry" wrote:

>> >

>> >> Don, from what you said if you open MyComputer you see the C,

>> >> D but not

>> >> the E drive Icon. I would try right clicking

>> >> MyComputer>select Properties>Hardware>Device Manager>Dvd/Cdrom

>> >> Drives.

>> >> Click on the plus sign and you should

>> >> see two entries for your cdrw drives. If there rt click on

>> >> each one and

>> >> choose Uninstall. Restart your Computer and let

>> >> WinXP reinstall the drives.

>> >> "ragsy" wrote in message

>> >> news:4138EB15-6D5D-4532-8A35-5CF868F7D12F@microsoft.com...

>> >> > Hello

>> >> > I went to look at what I had done so far and I noticed an error

>> >> > specifying

>> >> > missing hardware devices but the drivers for those locations

>> >> > appeared ok.

>> >> > (drive's b: & c:). besides doing a total restore is there any

>> >> > way to

>> >> > reinsert those two missing hardware icons back so I can use

>> >> > them ? thank

>> >> > you

>> >> > --

>> >> > mrtigre

>> >>

>> >>

>> >>

>>

>> .

>>
 
Thanks for your response glee. I hope you read my first post. It included

everything I had tried except bios. In bios (Drive Config.), Primary and

Secondary are set at OFF. Using the arrow keys I tried to change them but

nothing happens. In bios (Boot Sequence), CDRom and Floppy disk are shown as

NOT INSTALLED. Cannot make those changes there. My pc is booting from the

Hard disk.

I read that possibly two REG entries are corrupt "Upper and Lower Filters",

but they were not present in my registry

I get Code 31, Windows cannot load the drivers needed for this device.

If I install the Analog/Samsung Multimedia Audio Controller Drivers, the

DVD/CDRom listing disappears in Device mgr. and Multimedia drivers show up

under Sound devices.

I need to find out how to get the drivers to load and/or why they are not

loading.

This started when I installed/uninstalled game software that was probably

corrupt or contained 3rd party software that corrupted my CD drive.



"glee" wrote:



> You state that you have no Secondary IDE Controller showing in Device

> Manager.

> Restart the computer and enter the BIOS setup (by using whatever key is

> mentioned on-screen to enter setup), enable the secondary channel and

> set it to Auto, save the changes and exit Setup, then start Windows .

> --

> Glen Ventura, MS MVP Oct. 2002 - Sept. 2009

> A+

> http://dts-l.net/

>

> "Sysu" wrote in message

> news:630E5829-4A84-4D99-B70B-31D2B8A089AB@microsoft.com...

> > Thanks Tom, but I already did that. They offer a audio driver and the

> > sound

> > is fine, no problem there. As I said Multimedia Audio driver is under

> > DVD/CdRom in Device manager. When I install the manufacturer's

> > driver, it

> > places Multimedia Audio Driver under Sound devices, and the DVD/CDRom

> > heading

> > disappears. I am trying to find out why my drivers for DVD/CDRom

> > won't

> > load(code31). For some reason it is not being detected by Windows.

> > Read prior

> > post on steps I have already taken. Anyone got any new suggestions??

> > I know

> > I could use the XP or Resource CD, but with no access to my drive that

> > is not

> > an option.

> >

> > "Tim Meddick" wrote:

> >

> >> My advice would be to uninstall the Sound Driver Software you just

> >> tried, and failed

> >> to correct the problem with.

> >>

> >> Then, search on your PC manufacturer's website for the correct driver

> >> installation

> >> file for your PC audio.

> >>

> >> Many PC manufacturers carry driver software on their websites, but

> >> please note - you

> >> do have to be carful to quote the exact model no., if they do...

> >>

> >> ==

> >>

> >> Cheers, Tim Meddick, Peckham, London. :-)

> >>

> >>

> >>

> >>

> >> "Sysu" wrote in message

> >> news:470B2104-76D8-4CD5-A8D4-6D586A3384FC@microsoft.com...

> >> >I have this problem also after uninstalling game software. In

> >> >Device

> >> > manager, it show DVD/CD-ROM and under that Multimedia Audio

> >> > controller with

> >> > an exclamation point by both. But when I update the driver, it

> >> > installs

> >> > drivers for SoundMax digital audio and places Multimedia Audio

> >> > Controller in

> >> > Sound devices. DVD/CD-ROM disappears from Device Manager and still

> >> > not able

> >> > to use CD/Rom/Dvd.

> >> > Steps I have already taken:

> >> > 1.) No upper/lower filters in the Registry that is so heavily

> >> > floating as a

> >> > solution.

> >> > 2.) Cdgone did not work

> >> > 3.) Microsoft's Fix it said it could not detect

> >> > 4.) I checked my drivers in system 32 and two that are shown in

> >> > driver

> >> > details of IDE ATA ATAPI and Primary IDE channel (have no Second

> >> > primary

> >> > channel showing) are not in C:/Windows/System32/Drivers/

> >> > storprop.dll(primary) and pciidex.sys.

> >> > I was told that senfilt.sys should not be in system 32. At one

> >> > point it was

> >> > not there but in the registry.

> >> > I have not installed the driver for Multimedia Digital Audio

> >> > driver. I did

> >> > the add hardware wizard and it said 'Windows cannot load the

> >> > drivers for this

> >> > device(DVD/CD-ROM) Code 31.

> >> >

> >> > In my registry by CDROM in two places are two terms I don't

> >> > understand.

> >> > INITIALFAIL(by reg.key for deleting filters) and AutoRunDisable(by

> >> > cdrom.sys)

> >> >

> >> > How can I get the drivers for DVD/CD-ROM to load and not in concert

> >> > with

> >> > Multimedia Audio Controller that installs SoundMax drivers for

> >> > sound ONLY.

> >> >

> >> > "Rich Barry" wrote:

> >> >

> >> >> Don, from what you said if you open MyComputer you see the C,

> >> >> D but not

> >> >> the E drive Icon. I would try right clicking

> >> >> MyComputer>select Properties>Hardware>Device Manager>Dvd/Cdrom

> >> >> Drives.

> >> >> Click on the plus sign and you should

> >> >> see two entries for your cdrw drives. If there rt click on

> >> >> each one and

> >> >> choose Uninstall. Restart your Computer and let

> >> >> WinXP reinstall the drives.

> >> >> "ragsy" wrote in message

> >> >> news:4138EB15-6D5D-4532-8A35-5CF868F7D12F@microsoft.com...

> >> >> > Hello

> >> >> > I went to look at what I had done so far and I noticed an error

> >> >> > specifying

> >> >> > missing hardware devices but the drivers for those locations

> >> >> > appeared ok.

> >> >> > (drive's b: & c:). besides doing a total restore is there any

> >> >> > way to

> >> >> > reinsert those two missing hardware icons back so I can use

> >> >> > them ? thank

> >> >> > you

> >> >> > --

> >> >> > mrtigre

> >> >>

> >> >>

> >> >>

> >>

> >> .

> >>

>

> .

>
 
Something is definitely getting lost in translation here!...



If indeed, as you say, BOTH Primary AND Secondary IDE controller channels are OFF in

the BIOS then certainly you would NOT* be booting from the hard drive!



The reason there is this setting in the BIOS is for troubleshooting and certainly,

you should be able to change their setting....



*(Except, possibly, if you are using SATA HDs)

==



Cheers, Tim Meddick, Peckham, London. :-)









"Sysu" wrote in message

news:85BE3441-7F00-469B-81F7-05457E894F6A@microsoft.com...

> Thanks for your response glee. I hope you read my first post. It included

> everything I had tried except bios. In bios (Drive Config.), Primary and

> Secondary are set at OFF. ....< clipped >

>

>
 
I am sorry that you do not want to hear Upper and Lower filters but Code 31 that you

are receiving is the following and use the manual repair and not the automated



Code 31

http://support.microsoft.com/default.aspx?scid=kben-us314060

--

Peter



Please Reply to Newsgroup for the benefit of others

Requests for assistance by email can not and will not be acknowledged.



"Sysu" wrote in message

news:470B2104-76D8-4CD5-A8D4-6D586A3384FC@microsoft.com...

>I have this problem also after uninstalling game software. In Device

> manager, it show DVD/CD-ROM and under that Multimedia Audio controller with

> an exclamation point by both. But when I update the driver, it installs

> drivers for SoundMax digital audio and places Multimedia Audio Controller in

> Sound devices. DVD/CD-ROM disappears from Device Manager and still not able

> to use CD/Rom/Dvd.

> Steps I have already taken:

> 1.) No upper/lower filters in the Registry that is so heavily floating as a

> solution.

> 2.) Cdgone did not work

> 3.) Microsoft's Fix it said it could not detect

> 4.) I checked my drivers in system 32 and two that are shown in driver

> details of IDE ATA ATAPI and Primary IDE channel (have no Second primary

> channel showing) are not in C:/Windows/System32/Drivers/

> storprop.dll(primary) and pciidex.sys.

> I was told that senfilt.sys should not be in system 32. At one point it was

> not there but in the registry.

> I have not installed the driver for Multimedia Digital Audio driver. I did

> the add hardware wizard and it said 'Windows cannot load the drivers for this

> device(DVD/CD-ROM) Code 31.

>

> In my registry by CDROM in two places are two terms I don't understand.

> INITIALFAIL(by reg.key for deleting filters) and AutoRunDisable(by cdrom.sys)

>

> How can I get the drivers for DVD/CD-ROM to load and not in concert with

> Multimedia Audio Controller that installs SoundMax drivers for sound ONLY.

>

> "Rich Barry" wrote:

>

>> Don, from what you said if you open MyComputer you see the C, D but not

>> the E drive Icon. I would try right clicking

>> MyComputer>select Properties>Hardware>Device Manager>Dvd/Cdrom Drives.

>> Click on the plus sign and you should

>> see two entries for your cdrw drives. If there rt click on each one and

>> choose Uninstall. Restart your Computer and let

>> WinXP reinstall the drives.

>> "ragsy" wrote in message

>> news:4138EB15-6D5D-4532-8A35-5CF868F7D12F@microsoft.com...

>> > Hello

>> > I went to look at what I had done so far and I noticed an error specifying

>> > missing hardware devices but the drivers for those locations appeared ok.

>> > (drive's b: & c:). besides doing a total restore is there any way to

>> > reinsert those two missing hardware icons back so I can use them ? thank

>> > you

>> > --

>> > mrtigre

>>

>>

>>
 
Sad but true. When I click the arrows it says: Unknown and n/a and that is

all I get. I copied the info if it will aid you in helping me, it is kind of

long so bear with me. It is the Drive config. and boot sequence in bios and

what it shows.

BIOS

Drive Configuration

Diskette Drive A 3.5nch, 1.44mb

Primary Master Drive Hard Drive (WDC WD400EB-75CPF0)

'' Slave Drive OFF (model unknown)

Secondary Master Drive OFF " "

" Slave Drive OFF " "



IDE Drive UDMA ON



Boot Sequence

CD-Rom device (not installed)

Floppy Device ON

Hard Disk Drive C ( has a check in front of it)

Hope this is pertinent info. I am a novice at this.



"Tim Meddick" wrote:



> Something is definitely getting lost in translation here!...

>

> If indeed, as you say, BOTH Primary AND Secondary IDE controller channels are OFF in

> the BIOS then certainly you would NOT* be booting from the hard drive!

>

> The reason there is this setting in the BIOS is for troubleshooting and certainly,

> you should be able to change their setting....

>

> *(Except, possibly, if you are using SATA HDs)

> ==

>

> Cheers, Tim Meddick, Peckham, London. :-)

>

>

>

>

> "Sysu" wrote in message

> news:85BE3441-7F00-469B-81F7-05457E894F6A@microsoft.com...

> > Thanks for your response glee. I hope you read my first post. It included

> > everything I had tried except bios. In bios (Drive Config.), Primary and

> > Secondary are set at OFF. ....< clipped >

> >

> >

> .

>
 
Thanks for your response Peter. But if you read my original post, I tried

everything mentioned in the threads . Code 31 is what I am getting. Windows

cannot load the drivers. and Bios says CD-rom is not installed. I found no

upper or lower filters mentioned in the reg. key to look for and delete.



I am a novice at this and not sure about the SATA HD you mentioned.



"Peter Foldes" wrote:



> I am sorry that you do not want to hear Upper and Lower filters but Code 31 that you

> are receiving is the following and use the manual repair and not the automated

>

> Code 31

> http://support.microsoft.com/default.aspx?scid=kben-us314060

> --

> Peter

>

> Please Reply to Newsgroup for the benefit of others

> Requests for assistance by email can not and will not be acknowledged.

>

> "Sysu" wrote in message

> news:470B2104-76D8-4CD5-A8D4-6D586A3384FC@microsoft.com...

> >I have this problem also after uninstalling game software. In Device

> > manager, it show DVD/CD-ROM and under that Multimedia Audio controller with

> > an exclamation point by both. But when I update the driver, it installs

> > drivers for SoundMax digital audio and places Multimedia Audio Controller in

> > Sound devices. DVD/CD-ROM disappears from Device Manager and still not able

> > to use CD/Rom/Dvd.

> > Steps I have already taken:

> > 1.) No upper/lower filters in the Registry that is so heavily floating as a

> > solution.

> > 2.) Cdgone did not work

> > 3.) Microsoft's Fix it said it could not detect

> > 4.) I checked my drivers in system 32 and two that are shown in driver

> > details of IDE ATA ATAPI and Primary IDE channel (have no Second primary

> > channel showing) are not in C:/Windows/System32/Drivers/

> > storprop.dll(primary) and pciidex.sys.

> > I was told that senfilt.sys should not be in system 32. At one point it was

> > not there but in the registry.

> > I have not installed the driver for Multimedia Digital Audio driver. I did

> > the add hardware wizard and it said 'Windows cannot load the drivers for this

> > device(DVD/CD-ROM) Code 31.

> >

> > In my registry by CDROM in two places are two terms I don't understand.

> > INITIALFAIL(by reg.key for deleting filters) and AutoRunDisable(by cdrom.sys)

> >

> > How can I get the drivers for DVD/CD-ROM to load and not in concert with

> > Multimedia Audio Controller that installs SoundMax drivers for sound ONLY.

> >

> > "Rich Barry" wrote:

> >

> >> Don, from what you said if you open MyComputer you see the C, D but not

> >> the E drive Icon. I would try right clicking

> >> MyComputer>select Properties>Hardware>Device Manager>Dvd/Cdrom Drives.

> >> Click on the plus sign and you should

> >> see two entries for your cdrw drives. If there rt click on each one and

> >> choose Uninstall. Restart your Computer and let

> >> WinXP reinstall the drives.

> >> "ragsy" wrote in message

> >> news:4138EB15-6D5D-4532-8A35-5CF868F7D12F@microsoft.com...

> >> > Hello

> >> > I went to look at what I had done so far and I noticed an error specifying

> >> > missing hardware devices but the drivers for those locations appeared ok.

> >> > (drive's b: & c:). besides doing a total restore is there any way to

> >> > reinsert those two missing hardware icons back so I can use them ? thank

> >> > you

> >> > --

> >> > mrtigre

> >>

> >>

> >>

>

> .

>
 
The hard drive model number you listed in your other reply here:

WD400EB-75CPF0, is not a SATA drive, it is a 40GB Western Digital PATA

drive (IDE connection).



Your problem appears to be, as I stated in my original reply, that you

do not have the secondary IDE channel enabled in the BIOS.

--

Glen Ventura, MS MVP Oct. 2002 - Sept. 2009

A+

http://dts-l.net/



"Sysu" wrote in message

news:C0696F87-8DD3-4C18-AC8F-2D7E9D9AA853@microsoft.com...

> Thanks for your response Peter. But if you read my original post, I

> tried

> everything mentioned in the threads . Code 31 is what I am getting.

> Windows

> cannot load the drivers. and Bios says CD-rom is not installed. I

> found no

> upper or lower filters mentioned in the reg. key to look for and

> delete.

>

> I am a novice at this and not sure about the SATA HD you mentioned.

>

> "Peter Foldes" wrote:

>

>> I am sorry that you do not want to hear Upper and Lower filters but

>> Code 31 that you

>> are receiving is the following and use the manual repair and not the

>> automated

>>

>> Code 31

>> http://support.microsoft.com/default.aspx?scid=kben-us314060

>> --

>> Peter

>>

>> Please Reply to Newsgroup for the benefit of others

>> Requests for assistance by email can not and will not be

>> acknowledged.

>>

>> "Sysu" wrote in message

>> news:470B2104-76D8-4CD5-A8D4-6D586A3384FC@microsoft.com...

>> >I have this problem also after uninstalling game software. In

>> >Device

>> > manager, it show DVD/CD-ROM and under that Multimedia Audio

>> > controller with

>> > an exclamation point by both. But when I update the driver, it

>> > installs

>> > drivers for SoundMax digital audio and places Multimedia Audio

>> > Controller in

>> > Sound devices. DVD/CD-ROM disappears from Device Manager and still

>> > not able

>> > to use CD/Rom/Dvd.

>> > Steps I have already taken:

>> > 1.) No upper/lower filters in the Registry that is so heavily

>> > floating as a

>> > solution.

>> > 2.) Cdgone did not work

>> > 3.) Microsoft's Fix it said it could not detect

>> > 4.) I checked my drivers in system 32 and two that are shown in

>> > driver

>> > details of IDE ATA ATAPI and Primary IDE channel (have no Second

>> > primary

>> > channel showing) are not in C:/Windows/System32/Drivers/

>> > storprop.dll(primary) and pciidex.sys.

>> > I was told that senfilt.sys should not be in system 32. At one

>> > point it was

>> > not there but in the registry.

>> > I have not installed the driver for Multimedia Digital Audio

>> > driver. I did

>> > the add hardware wizard and it said 'Windows cannot load the

>> > drivers for this

>> > device(DVD/CD-ROM) Code 31.

>> >

>> > In my registry by CDROM in two places are two terms I don't

>> > understand.

>> > INITIALFAIL(by reg.key for deleting filters) and AutoRunDisable(by

>> > cdrom.sys)

>> >

>> > How can I get the drivers for DVD/CD-ROM to load and not in concert

>> > with

>> > Multimedia Audio Controller that installs SoundMax drivers for

>> > sound ONLY.

>> >

>> > "Rich Barry" wrote:

>> >

>> >> Don, from what you said if you open MyComputer you see the C,

>> >> D but not

>> >> the E drive Icon. I would try right clicking

>> >> MyComputer>select Properties>Hardware>Device Manager>Dvd/Cdrom

>> >> Drives.

>> >> Click on the plus sign and you should

>> >> see two entries for your cdrw drives. If there rt click on

>> >> each one and

>> >> choose Uninstall. Restart your Computer and let

>> >> WinXP reinstall the drives.

>> >> "ragsy" wrote in message

>> >> news:4138EB15-6D5D-4532-8A35-5CF868F7D12F@microsoft.com...

>> >> > Hello

>> >> > I went to look at what I had done so far and I noticed an error

>> >> > specifying

>> >> > missing hardware devices but the drivers for those locations

>> >> > appeared ok.

>> >> > (drive's b: & c:). besides doing a total restore is there any

>> >> > way to

>> >> > reinsert those two missing hardware icons back so I can use

>> >> > them ? thank

>> >> > you

>> >> > --

>> >> > mrtigre

>> >>

>> >>

>> >>

>>

>> .

>>
 
Yes, very pertinent. You have a PATA (IDE) hard drive, not a SATA

drive, and judging by the size (40GB) you probably don't have any SATA

connections in that computer (a Dell probably).



If it is a Dell, or some other OEM machine, the BIOS setup is likely

modified by them, which makes it hard to tell you where in the BIOS

setup you have to go to change the settings in order to enable both IDE

channels and also to set them to Auto so they can automatically detect

any attached drives.



Someone must have gone into the BIOS setup at some time and accidentally

disabled the channel....although I have also seen a strong electrical

surge change BIOS settings.



If you are not familiar with the BIOS setup or are uncomfortable working

in it, find someone who is, to help you, or else take it to a competent

computer tech to adjust the settings.



If you want to try to do it yourself, we will need more info on what

screens are available in the BIOS setup that you see. Some fields in

the BIOS can be opened if you press Enter, others do not expand. There

should be a Legend probably at the bottom of the screen, telling you

what keys to use to navigate.

--

Glen Ventura, MS MVP Oct. 2002 - Sept. 2009

A+

http://dts-l.net/



"Sysu" wrote in message

news:FA5F3EC7-108C-469D-AADC-AF647293D18E@microsoft.com...

> Sad but true. When I click the arrows it says: Unknown and n/a and

> that is

> all I get. I copied the info if it will aid you in helping me, it is

> kind of

> long so bear with me. It is the Drive config. and boot sequence in

> bios and

> what it shows.

> BIOS

> Drive Configuration

> Diskette Drive A 3.5nch, 1.44mb

> Primary Master Drive Hard Drive (WDC WD400EB-75CPF0)

> '' Slave Drive OFF (model

> unknown)

> Secondary Master Drive OFF " "

> " Slave Drive OFF " "

>

> IDE Drive UDMA ON

>

> Boot Sequence

> CD-Rom device (not installed)

> Floppy Device ON

> Hard Disk Drive C ( has a check in front of

> it)

> Hope this is pertinent info. I am a novice at this.

>

> "Tim Meddick" wrote:

>

>> Something is definitely getting lost in translation here!...

>>

>> If indeed, as you say, BOTH Primary AND Secondary IDE controller

>> channels are OFF in

>> the BIOS then certainly you would NOT* be booting from the hard

>> drive!

>>

>> The reason there is this setting in the BIOS is for troubleshooting

>> and certainly,

>> you should be able to change their setting....

>>

>> *(Except, possibly, if you are using SATA HDs)

>> ==

>>

>> Cheers, Tim Meddick, Peckham, London. :-)

>>

>>

>>

>>

>> "Sysu" wrote in message

>> news:85BE3441-7F00-469B-81F7-05457E894F6A@microsoft.com...

>> > Thanks for your response glee. I hope you read my first post. It

>> > included

>> > everything I had tried except bios. In bios (Drive Config.),

>> > Primary and

>> > Secondary are set at OFF. ....< clipped >

>> >

>> >

>> .

>>
 
Thanks for the explanation. As I said I am a novice at some of this. You hit

the nail on the head. Another informative pc person said the same thing. So,

since this PC is about 7 yrs. old, it may be time to get another.



As far as someone having inadvertently tampered with the bios and made

mistakes, it was probably me. I got the Floppy Disk on but not the CD-Rom.

Neither of the Primary or Secondary. Now my PC only boots to the Hard Drive.



I have been searching for advice about this problem in most all the forums

and so much different advice is out there. It all seems to fit to solve my

problem (cuz it was solving a lot of others) and following some of it made my

problems worse.



thanks ever so much and Be Blessed.



"glee" wrote:



> Yes, very pertinent. You have a PATA (IDE) hard drive, not a SATA

> drive, and judging by the size (40GB) you probably don't have any SATA

> connections in that computer (a Dell probably).

>

> If it is a Dell, or some other OEM machine, the BIOS setup is likely

> modified by them, which makes it hard to tell you where in the BIOS

> setup you have to go to change the settings in order to enable both IDE

> channels and also to set them to Auto so they can automatically detect

> any attached drives.

>

> Someone must have gone into the BIOS setup at some time and accidentally

> disabled the channel....although I have also seen a strong electrical

> surge change BIOS settings.

>

> If you are not familiar with the BIOS setup or are uncomfortable working

> in it, find someone who is, to help you, or else take it to a competent

> computer tech to adjust the settings.

>

> If you want to try to do it yourself, we will need more info on what

> screens are available in the BIOS setup that you see. Some fields in

> the BIOS can be opened if you press Enter, others do not expand. There

> should be a Legend probably at the bottom of the screen, telling you

> what keys to use to navigate.

> --

> Glen Ventura, MS MVP Oct. 2002 - Sept. 2009

> A+

> http://dts-l.net/

>

> "Sysu" wrote in message

> news:FA5F3EC7-108C-469D-AADC-AF647293D18E@microsoft.com...

> > Sad but true. When I click the arrows it says: Unknown and n/a and

> > that is

> > all I get. I copied the info if it will aid you in helping me, it is

> > kind of

> > long so bear with me. It is the Drive config. and boot sequence in

> > bios and

> > what it shows.

> > BIOS

> > Drive Configuration

> > Diskette Drive A 3.5nch, 1.44mb

> > Primary Master Drive Hard Drive (WDC WD400EB-75CPF0)

> > '' Slave Drive OFF (model

> > unknown)

> > Secondary Master Drive OFF " "

> > " Slave Drive OFF " "

> >

> > IDE Drive UDMA ON

> >

> > Boot Sequence

> > CD-Rom device (not installed)

> > Floppy Device ON

> > Hard Disk Drive C ( has a check in front of

> > it)

> > Hope this is pertinent info. I am a novice at this.

> >

> > "Tim Meddick" wrote:

> >

> >> Something is definitely getting lost in translation here!...

> >>

> >> If indeed, as you say, BOTH Primary AND Secondary IDE controller

> >> channels are OFF in

> >> the BIOS then certainly you would NOT* be booting from the hard

> >> drive!

> >>

> >> The reason there is this setting in the BIOS is for troubleshooting

> >> and certainly,

> >> you should be able to change their setting....

> >>

> >> *(Except, possibly, if you are using SATA HDs)

> >> ==

> >>

> >> Cheers, Tim Meddick, Peckham, London. :-)

> >>

> >>

> >>

> >>

> >> "Sysu" wrote in message

> >> news:85BE3441-7F00-469B-81F7-05457E894F6A@microsoft.com...

> >> > Thanks for your response glee. I hope you read my first post. It

> >> > included

> >> > everything I had tried except bios. In bios (Drive Config.),

> >> > Primary and

> >> > Secondary are set at OFF. ....< clipped >

> >> >

> >> >

> >> .

> >>

>

> .

>
 
Since my cdrom drive is not working, I went to Microsoft's website and

downloaded a reinstalling of Windows XP on formatted Floppy Disks (6). But

it said I would need the XP installation CD to complete the process.

Microsoft should think, If I have to reinstall Windows XP via floppy disk,

how in the heck can I use the installation CD at the end? If I had the CD I

would not need to download a new installation via floppy disk.



If you or someone you know can help me get around this minor inconvenience

please post it. I will give this solution one more chance before getting

indebted for another computer.



Thanks again



"glee" wrote:



> Yes, very pertinent. You have a PATA (IDE) hard drive, not a SATA

> drive, and judging by the size (40GB) you probably don't have any SATA

> connections in that computer (a Dell probably).

>

> If it is a Dell, or some other OEM machine, the BIOS setup is likely

> modified by them, which makes it hard to tell you where in the BIOS

> setup you have to go to change the settings in order to enable both IDE

> channels and also to set them to Auto so they can automatically detect

> any attached drives.

>

> Someone must have gone into the BIOS setup at some time and accidentally

> disabled the channel....although I have also seen a strong electrical

> surge change BIOS settings.

>

> If you are not familiar with the BIOS setup or are uncomfortable working

> in it, find someone who is, to help you, or else take it to a competent

> computer tech to adjust the settings.

>

> If you want to try to do it yourself, we will need more info on what

> screens are available in the BIOS setup that you see. Some fields in

> the BIOS can be opened if you press Enter, others do not expand. There

> should be a Legend probably at the bottom of the screen, telling you

> what keys to use to navigate.

> --

> Glen Ventura, MS MVP Oct. 2002 - Sept. 2009

> A+

> http://dts-l.net/

>

> "Sysu" wrote in message

> news:FA5F3EC7-108C-469D-AADC-AF647293D18E@microsoft.com...

> > Sad but true. When I click the arrows it says: Unknown and n/a and

> > that is

> > all I get. I copied the info if it will aid you in helping me, it is

> > kind of

> > long so bear with me. It is the Drive config. and boot sequence in

> > bios and

> > what it shows.

> > BIOS

> > Drive Configuration

> > Diskette Drive A 3.5nch, 1.44mb

> > Primary Master Drive Hard Drive (WDC WD400EB-75CPF0)

> > '' Slave Drive OFF (model

> > unknown)

> > Secondary Master Drive OFF " "

> > " Slave Drive OFF " "

> >

> > IDE Drive UDMA ON

> >

> > Boot Sequence

> > CD-Rom device (not installed)

> > Floppy Device ON

> > Hard Disk Drive C ( has a check in front of

> > it)

> > Hope this is pertinent info. I am a novice at this.

> >

> > "Tim Meddick" wrote:

> >

> >> Something is definitely getting lost in translation here!...

> >>

> >> If indeed, as you say, BOTH Primary AND Secondary IDE controller

> >> channels are OFF in

> >> the BIOS then certainly you would NOT* be booting from the hard

> >> drive!

> >>

> >> The reason there is this setting in the BIOS is for troubleshooting

> >> and certainly,

> >> you should be able to change their setting....

> >>

> >> *(Except, possibly, if you are using SATA HDs)

> >> ==

> >>

> >> Cheers, Tim Meddick, Peckham, London. :-)

> >>

> >>

> >>

> >>

> >> "Sysu" wrote in message

> >> news:85BE3441-7F00-469B-81F7-05457E894F6A@microsoft.com...

> >> > Thanks for your response glee. I hope you read my first post. It

> >> > included

> >> > everything I had tried except bios. In bios (Drive Config.),

> >> > Primary and

> >> > Secondary are set at OFF. ....< clipped >

> >> >

> >> >

> >> .

> >>

>

> .

>
 
As "glee" keeps on saying, we are not talking about Primary / Secondary Hard-drives

(as you printed out a copy of those settings as it appeared in your BIOS in an

earlier post) but rather, we are talking about IDE CHANNELS!



IDE controllers often have a setting in the BIOS that enables you to choose whether

to use the PRIMARY or SECONDARY or even BOTH of the channels (the IDE controller

having two channels).



The reason (I believe) that "glee" and I think it may be this setting, is that the

MASTER HD is usually connected to the PRIMARY IDE channel and the CD/DVD drive to the

SECONDARY channel - thus - if someone tampered with the setting and set it to USE

PRIMARY ONLY - then the CD/DVD device would not be working.



This is just one theory of quite a few possible causes - another of which could be -

as unlikely as it sounds - that your cd/dvd drive failed at the exact same time as

all this happened.



But you have to start somewhere, and seeing if there is a setting in your BIOS that

enables / disables the secondary IDE channel (either with an "on" or "off" setting

or, more commonly, a setting that lets you choose either "primary", "secondary" or

"both" - where it should be set to "both" you may have accidentally set it to

"primary" thereby inadvertently turning off the other channel that carries the cd/dvd

drive).





One more thing - the use of floppy "installation" disks will do very little for you.



They are meant only to start up a PC, ready for installation from an XP installation

CD, when that PC cannot BOOT from the cd/dvd for some reason.



However, I still think it may be possible to re-format your HD with the floppy set -

thereby wiping out all the data off your hard drive for good - please beware of

this...



==



Cheers, Tim Meddick, Peckham, London. :-)









"Sysu" wrote in message

news:C0696F87-8DD3-4C18-AC8F-2D7E9D9AA853@microsoft.com...

> Thanks for your response Peter. But if you read my original post, I tried

> everything mentioned in the threads . Code 31 is what I am getting. Windows

> cannot load the drivers. and Bios says CD-rom is not installed. I found no

> upper or lower filters mentioned in the reg. key to look for and delete.

>

> I am a novice at this and not sure about the SATA HD you mentioned.

>

> "Peter Foldes" wrote:

>

>> I am sorry that you do not want to hear Upper and Lower filters but Code 31 that

>> you

>> are receiving is the following and use the manual repair and not the automated

>>

>> Code 31

>> http://support.microsoft.com/default.aspx?scid=kben-us314060

>> --

>> Peter

>>

>> Please Reply to Newsgroup for the benefit of others

>> Requests for assistance by email can not and will not be acknowledged.

>>

>> "Sysu" wrote in message

>> news:470B2104-76D8-4CD5-A8D4-6D586A3384FC@microsoft.com...

>> >I have this problem also after uninstalling game software. In Device

>> > manager, it show DVD/CD-ROM and under that Multimedia Audio controller with

>> > an exclamation point by both. But when I update the driver, it installs

>> > drivers for SoundMax digital audio and places Multimedia Audio Controller in

>> > Sound devices. DVD/CD-ROM disappears from Device Manager and still not able

>> > to use CD/Rom/Dvd.

>> > Steps I have already taken:

>> > 1.) No upper/lower filters in the Registry that is so heavily floating as a

>> > solution.

>> > 2.) Cdgone did not work

>> > 3.) Microsoft's Fix it said it could not detect

>> > 4.) I checked my drivers in system 32 and two that are shown in driver

>> > details of IDE ATA ATAPI and Primary IDE channel (have no Second primary

>> > channel showing) are not in C:/Windows/System32/Drivers/

>> > storprop.dll(primary) and pciidex.sys.

>> > I was told that senfilt.sys should not be in system 32. At one point it was

>> > not there but in the registry.

>> > I have not installed the driver for Multimedia Digital Audio driver. I did

>> > the add hardware wizard and it said 'Windows cannot load the drivers for this

>> > device(DVD/CD-ROM) Code 31.

>> >

>> > In my registry by CDROM in two places are two terms I don't understand.

>> > INITIALFAIL(by reg.key for deleting filters) and AutoRunDisable(by cdrom.sys)

>> >

>> > How can I get the drivers for DVD/CD-ROM to load and not in concert with

>> > Multimedia Audio Controller that installs SoundMax drivers for sound ONLY.

>> >

>> > "Rich Barry" wrote:

>> >

>> >> Don, from what you said if you open MyComputer you see the C, D but not

>> >> the E drive Icon. I would try right clicking

>> >> MyComputer>select Properties>Hardware>Device Manager>Dvd/Cdrom Drives.

>> >> Click on the plus sign and you should

>> >> see two entries for your cdrw drives. If there rt click on each one and

>> >> choose Uninstall. Restart your Computer and let

>> >> WinXP reinstall the drives.

>> >> "ragsy" wrote in message

>> >> news:4138EB15-6D5D-4532-8A35-5CF868F7D12F@microsoft.com...

>> >> > Hello

>> >> > I went to look at what I had done so far and I noticed an error specifying

>> >> > missing hardware devices but the drivers for those locations appeared ok.

>> >> > (drive's b: & c:). besides doing a total restore is there any way to

>> >> > reinsert those two missing hardware icons back so I can use them ? thank

>> >> > you

>> >> > --

>> >> > mrtigre

>> >>

>> >>

>> >>

>>

>> .

>>
 
Don't bother with the floppy disk set...you still have to use the CD to

reinstall.



IF the only problem is that the secondary channel is disabled, then

reinstalling Windows will accomplish nothing anyway....the problem will

still exist because it is outside Windows.



If you can't find the proper BIOS settings, can't you bring it to a tech

and just ask him to enable both IDE channels in the BIOS and then set

them all to Auto for you? It should be very simple....if I lived near

you I would come by and do it for free.

--

Glen Ventura, MS MVP Oct. 2002 - Sept. 2009

A+

http://dts-l.net/





"Sysu" wrote in message

news:D906340D-74B2-44AD-992E-0EE05DEAEF31@microsoft.com...

> Since my cdrom drive is not working, I went to Microsoft's website and

> downloaded a reinstalling of Windows XP on formatted Floppy Disks (6).

> But

> it said I would need the XP installation CD to complete the process.

> Microsoft should think, If I have to reinstall Windows XP via floppy

> disk,

> how in the heck can I use the installation CD at the end? If I had

> the CD I

> would not need to download a new installation via floppy disk.

>

> If you or someone you know can help me get around this minor

> inconvenience

> please post it. I will give this solution one more chance before

> getting

> indebted for another computer.

>

> Thanks again

>

> "glee" wrote:

>

>> Yes, very pertinent. You have a PATA (IDE) hard drive, not a SATA

>> drive, and judging by the size (40GB) you probably don't have any

>> SATA

>> connections in that computer (a Dell probably).

>>

>> If it is a Dell, or some other OEM machine, the BIOS setup is likely

>> modified by them, which makes it hard to tell you where in the BIOS

>> setup you have to go to change the settings in order to enable both

>> IDE

>> channels and also to set them to Auto so they can automatically

>> detect

>> any attached drives.

>>

>> Someone must have gone into the BIOS setup at some time and

>> accidentally

>> disabled the channel....although I have also seen a strong electrical

>> surge change BIOS settings.

>>

>> If you are not familiar with the BIOS setup or are uncomfortable

>> working

>> in it, find someone who is, to help you, or else take it to a

>> competent

>> computer tech to adjust the settings.

>>

>> If you want to try to do it yourself, we will need more info on what

>> screens are available in the BIOS setup that you see. Some fields in

>> the BIOS can be opened if you press Enter, others do not expand.

>> There

>> should be a Legend probably at the bottom of the screen, telling you

>> what keys to use to navigate.

>> --

>> Glen Ventura, MS MVP Oct. 2002 - Sept. 2009

>> A+

>> http://dts-l.net/

>>

>> "Sysu" wrote in message

>> news:FA5F3EC7-108C-469D-AADC-AF647293D18E@microsoft.com...

>> > Sad but true. When I click the arrows it says: Unknown and n/a and

>> > that is

>> > all I get. I copied the info if it will aid you in helping me, it

>> > is

>> > kind of

>> > long so bear with me. It is the Drive config. and boot sequence in

>> > bios and

>> > what it shows.

>> > BIOS

>> > Drive Configuration

>> > Diskette Drive A 3.5nch, 1.44mb

>> > Primary Master Drive Hard Drive (WDC

>> > WD400EB-75CPF0)

>> > '' Slave Drive OFF (model

>> > unknown)

>> > Secondary Master Drive OFF " "

>> > " Slave Drive OFF "

>> > "

>> >

>> > IDE Drive UDMA ON

>> >

>> > Boot Sequence

>> > CD-Rom device (not installed)

>> > Floppy Device ON

>> > Hard Disk Drive C ( has a check in front of

>> > it)

>> > Hope this is pertinent info. I am a novice at this.

>> >

>> > "Tim Meddick" wrote:

>> >

>> >> Something is definitely getting lost in translation here!...

>> >>

>> >> If indeed, as you say, BOTH Primary AND Secondary IDE controller

>> >> channels are OFF in

>> >> the BIOS then certainly you would NOT* be booting from the hard

>> >> drive!

>> >>

>> >> The reason there is this setting in the BIOS is for

>> >> troubleshooting

>> >> and certainly,

>> >> you should be able to change their setting....

>> >>

>> >> *(Except, possibly, if you are using SATA HDs)

>> >> ==

>> >>

>> >> Cheers, Tim Meddick, Peckham, London. :-)

>> >>

>> >>

>> >>

>> >>

>> >> "Sysu" wrote in message

>> >> news:85BE3441-7F00-469B-81F7-05457E894F6A@microsoft.com...

>> >> > Thanks for your response glee. I hope you read my first post. It

>> >> > included

>> >> > everything I had tried except bios. In bios (Drive Config.),

>> >> > Primary and

>> >> > Secondary are set at OFF. ....< clipped >

>> >> >

>> >> >

>> >> .

>> >>

>>

>> .

>>
 
I mentioned all this in my own reply to "Sysu" earlier today...



I also mentioned that I agreed with you.



==



Cheers, Tim Meddick, Peckham, London. :-)









"glee" wrote in message

news:%23xk6k1BsKHA.5940@TK2MSFTNGP02.phx.gbl...

> Don't bother with the floppy disk set...you still have to use the CD to reinstall.

>

> IF the only problem is that the secondary channel is disabled, then reinstalling

> Windows will accomplish nothing anyway....the problem will still exist because it

> is outside Windows.

>

> If you can't find the proper BIOS settings, can't you bring it to a tech and just

> ask him to enable both IDE channels in the BIOS and then set them all to Auto for

> you? It should be very simple....if I lived near you I would come by and do it for

> free.

> --

> Glen Ventura, MS MVP Oct. 2002 - Sept. 2009

> A+

> http://dts-l.net/

>

>

> "Sysu" wrote in message

> news:D906340D-74B2-44AD-992E-0EE05DEAEF31@microsoft.com...

>> Since my cdrom drive is not working, I went to Microsoft's website and

>> downloaded a reinstalling of Windows XP on formatted Floppy Disks (6). But

>> it said I would need the XP installation CD to complete the process.

>> Microsoft should think, If I have to reinstall Windows XP via floppy disk,

>> how in the heck can I use the installation CD at the end? If I had the CD I

>> would not need to download a new installation via floppy disk.

>>

>> If you or someone you know can help me get around this minor inconvenience

>> please post it. I will give this solution one more chance before getting

>> indebted for another computer.

>>

>> Thanks again

>>

>> "glee" wrote:

>>

>>> Yes, very pertinent. You have a PATA (IDE) hard drive, not a SATA

>>> drive, and judging by the size (40GB) you probably don't have any SATA

>>> connections in that computer (a Dell probably).

>>>

>>> If it is a Dell, or some other OEM machine, the BIOS setup is likely

>>> modified by them, which makes it hard to tell you where in the BIOS

>>> setup you have to go to change the settings in order to enable both IDE

>>> channels and also to set them to Auto so they can automatically detect

>>> any attached drives.

>>>

>>> Someone must have gone into the BIOS setup at some time and accidentally

>>> disabled the channel....although I have also seen a strong electrical

>>> surge change BIOS settings.

>>>

>>> If you are not familiar with the BIOS setup or are uncomfortable working

>>> in it, find someone who is, to help you, or else take it to a competent

>>> computer tech to adjust the settings.

>>>

>>> If you want to try to do it yourself, we will need more info on what

>>> screens are available in the BIOS setup that you see. Some fields in

>>> the BIOS can be opened if you press Enter, others do not expand. There

>>> should be a Legend probably at the bottom of the screen, telling you

>>> what keys to use to navigate.

>>> --

>>> Glen Ventura, MS MVP Oct. 2002 - Sept. 2009

>>> A+

>>> http://dts-l.net/

>>>

>>> "Sysu" wrote in message

>>> news:FA5F3EC7-108C-469D-AADC-AF647293D18E@microsoft.com...

>>> > Sad but true. When I click the arrows it says: Unknown and n/a and

>>> > that is

>>> > all I get. I copied the info if it will aid you in helping me, it is

>>> > kind of

>>> > long so bear with me. It is the Drive config. and boot sequence in

>>> > bios and

>>> > what it shows.

>>> > BIOS

>>> > Drive Configuration

>>> > Diskette Drive A 3.5nch, 1.44mb

>>> > Primary Master Drive Hard Drive (WDC WD400EB-75CPF0)

>>> > '' Slave Drive OFF (model

>>> > unknown)

>>> > Secondary Master Drive OFF " "

>>> > " Slave Drive OFF " "

>>> >

>>> > IDE Drive UDMA ON

>>> >

>>> > Boot Sequence

>>> > CD-Rom device (not installed)

>>> > Floppy Device ON

>>> > Hard Disk Drive C ( has a check in front of

>>> > it)

>>> > Hope this is pertinent info. I am a novice at this.

>>> >

>>> > "Tim Meddick" wrote:

>>> >

>>> >> Something is definitely getting lost in translation here!...

>>> >>

>>> >> If indeed, as you say, BOTH Primary AND Secondary IDE controller

>>> >> channels are OFF in

>>> >> the BIOS then certainly you would NOT* be booting from the hard

>>> >> drive!

>>> >>

>>> >> The reason there is this setting in the BIOS is for troubleshooting

>>> >> and certainly,

>>> >> you should be able to change their setting....

>>> >>

>>> >> *(Except, possibly, if you are using SATA HDs)

>>> >> ==

>>> >>

>>> >> Cheers, Tim Meddick, Peckham, London. :-)

>>> >>

>>> >>

>>> >>

>>> >>

>>> >> "Sysu" wrote in message

>>> >> news:85BE3441-7F00-469B-81F7-05457E894F6A@microsoft.com...

>>> >> > Thanks for your response glee. I hope you read my first post. It

>>> >> > included

>>> >> > everything I had tried except bios. In bios (Drive Config.),

>>> >> > Primary and

>>> >> > Secondary are set at OFF. ....< clipped >

>>> >> >

>>> >> >

>>> >> .

>>> >>

>>>

>>> .

>>>

>
 
Ah, pays to read the other replies BEFORE I reply, eh? -)

--

Glen Ventura, MS MVP Oct. 2002 - Sept. 2009

A+

http://dts-l.net/



"Tim Meddick" wrote in message

news:%23YJ09ICsKHA.4752@TK2MSFTNGP04.phx.gbl...

>I mentioned all this in my own reply to "Sysu" earlier today...

>

> I also mentioned that I agreed with you.

>

> ==

>

> Cheers, Tim Meddick, Peckham, London. :-)

>

>

>

>

> "glee" wrote in message

> news:%23xk6k1BsKHA.5940@TK2MSFTNGP02.phx.gbl...

>> Don't bother with the floppy disk set...you still have to use the CD

>> to reinstall.

>>

>> IF the only problem is that the secondary channel is disabled, then

>> reinstalling Windows will accomplish nothing anyway....the problem

>> will still exist because it is outside Windows.

>>

>> If you can't find the proper BIOS settings, can't you bring it to a

>> tech and just ask him to enable both IDE channels in the BIOS and

>> then set them all to Auto for you? It should be very simple....if I

>> lived near you I would come by and do it for free.

>> --

>> Glen Ventura, MS MVP Oct. 2002 - Sept. 2009

>> A+

>> http://dts-l.net/

>>

>>

>> "Sysu" wrote in message

>> news:D906340D-74B2-44AD-992E-0EE05DEAEF31@microsoft.com...

>>> Since my cdrom drive is not working, I went to Microsoft's website

>>> and

>>> downloaded a reinstalling of Windows XP on formatted Floppy Disks

>>> (6). But

>>> it said I would need the XP installation CD to complete the process.

>>> Microsoft should think, If I have to reinstall Windows XP via floppy

>>> disk,

>>> how in the heck can I use the installation CD at the end? If I had

>>> the CD I

>>> would not need to download a new installation via floppy disk.

>>>

>>> If you or someone you know can help me get around this minor

>>> inconvenience

>>> please post it. I will give this solution one more chance before

>>> getting

>>> indebted for another computer.

>>>

>>> Thanks again

>>>

>>> "glee" wrote:

>>>

>>>> Yes, very pertinent. You have a PATA (IDE) hard drive, not a SATA

>>>> drive, and judging by the size (40GB) you probably don't have any

>>>> SATA

>>>> connections in that computer (a Dell probably).

>>>>

>>>> If it is a Dell, or some other OEM machine, the BIOS setup is

>>>> likely

>>>> modified by them, which makes it hard to tell you where in the BIOS

>>>> setup you have to go to change the settings in order to enable both

>>>> IDE

>>>> channels and also to set them to Auto so they can automatically

>>>> detect

>>>> any attached drives.

>>>>

>>>> Someone must have gone into the BIOS setup at some time and

>>>> accidentally

>>>> disabled the channel....although I have also seen a strong

>>>> electrical

>>>> surge change BIOS settings.

>>>>

>>>> If you are not familiar with the BIOS setup or are uncomfortable

>>>> working

>>>> in it, find someone who is, to help you, or else take it to a

>>>> competent

>>>> computer tech to adjust the settings.

>>>>

>>>> If you want to try to do it yourself, we will need more info on

>>>> what

>>>> screens are available in the BIOS setup that you see. Some fields

>>>> in

>>>> the BIOS can be opened if you press Enter, others do not expand.

>>>> There

>>>> should be a Legend probably at the bottom of the screen, telling

>>>> you

>>>> what keys to use to navigate.

>>>> --

>>>> Glen Ventura, MS MVP Oct. 2002 - Sept. 2009

>>>> A+

>>>> http://dts-l.net/

>>>>

>>>> "Sysu" wrote in message

>>>> news:FA5F3EC7-108C-469D-AADC-AF647293D18E@microsoft.com...

>>>> > Sad but true. When I click the arrows it says: Unknown and n/a

>>>> > and

>>>> > that is

>>>> > all I get. I copied the info if it will aid you in helping me, it

>>>> > is

>>>> > kind of

>>>> > long so bear with me. It is the Drive config. and boot sequence

>>>> > in

>>>> > bios and

>>>> > what it shows.

>>>> > BIOS

>>>> > Drive Configuration

>>>> > Diskette Drive A 3.5nch, 1.44mb

>>>> > Primary Master Drive Hard Drive (WDC

>>>> > WD400EB-75CPF0)

>>>> > '' Slave Drive OFF (model

>>>> > unknown)

>>>> > Secondary Master Drive OFF " "

>>>> > " Slave Drive OFF " "

>>>> >

>>>> > IDE Drive UDMA ON

>>>> >

>>>> > Boot Sequence

>>>> > CD-Rom device (not installed)

>>>> > Floppy Device ON

>>>> > Hard Disk Drive C ( has a check in front

>>>> > of

>>>> > it)

>>>> > Hope this is pertinent info. I am a novice at this.

>>>> >

>>>> > "Tim Meddick" wrote:

>>>> >

>>>> >> Something is definitely getting lost in translation here!...

>>>> >>

>>>> >> If indeed, as you say, BOTH Primary AND Secondary IDE controller

>>>> >> channels are OFF in

>>>> >> the BIOS then certainly you would NOT* be booting from the hard

>>>> >> drive!

>>>> >>

>>>> >> The reason there is this setting in the BIOS is for

>>>> >> troubleshooting

>>>> >> and certainly,

>>>> >> you should be able to change their setting....

>>>> >>

>>>> >> *(Except, possibly, if you are using SATA HDs)

>>>> >> ==

>>>> >>

>>>> >> Cheers, Tim Meddick, Peckham, London. :-)

>>>> >>

>>>> >>

>>>> >>

>>>> >>

>>>> >> "Sysu" wrote in message

>>>> >> news:85BE3441-7F00-469B-81F7-05457E894F6A@microsoft.com...

>>>> >> > Thanks for your response glee. I hope you read my first post.

>>>> >> > It

>>>> >> > included

>>>> >> > everything I had tried except bios. In bios (Drive Config.),

>>>> >> > Primary and

>>>> >> > Secondary are set at OFF. ....< clipped >

>>>> >> >

>>>> >> >

>>>> >> .

>>>> >>

>>>>

>>>> .

>>>>

>>

>
 
Thanks for the sound advice T. I finally figured out what I was doing wrong.

I needed to update my Bios from A00 to A05 at Dell drivers and downloads

site. Also, I was not using the arrows and spacebar correctly to make

adjustments and hit F1 to help understand what they did.omg



Then went to the manufacturer's website (Samsung) for more info on the

drivers and device since the drivers installed but device itself was not

recognized by Windows at startup (code 41). They did have an 'Upgrade' for my

DVD/CDROM Samsung CD-R/RW SW-248F that I did not find on Windows or

Microsoft forums/driver info.



Annnnnnnnnnnnnnd Voila...it is working!



OH, In the "Find" box I typed Cd-Rw 248F. There is a drop down menu as you

type. They have the manuals for download too. It is FREE! The upgrade and

manual.



Thank you again for your time and informative input.



"Tim Meddick" wrote:



> As "glee" keeps on saying, we are not talking about Primary / Secondary Hard-drives

> (as you printed out a copy of those settings as it appeared in your BIOS in an

> earlier post) but rather, we are talking about IDE CHANNELS!

>

> IDE controllers often have a setting in the BIOS that enables you to choose whether

> to use the PRIMARY or SECONDARY or even BOTH of the channels (the IDE controller

> having two channels).

>

> The reason (I believe) that "glee" and I think it may be this setting, is that the

> MASTER HD is usually connected to the PRIMARY IDE channel and the CD/DVD drive to the

> SECONDARY channel - thus - if someone tampered with the setting and set it to USE

> PRIMARY ONLY - then the CD/DVD device would not be working.

>

> This is just one theory of quite a few possible causes - another of which could be -

> as unlikely as it sounds - that your cd/dvd drive failed at the exact same time as

> all this happened.

>

> But you have to start somewhere, and seeing if there is a setting in your BIOS that

> enables / disables the secondary IDE channel (either with an "on" or "off" setting

> or, more commonly, a setting that lets you choose either "primary", "secondary" or

> "both" - where it should be set to "both" you may have accidentally set it to

> "primary" thereby inadvertently turning off the other channel that carries the cd/dvd

> drive).

>

>

> One more thing - the use of floppy "installation" disks will do very little for you.

>

> They are meant only to start up a PC, ready for installation from an XP installation

> CD, when that PC cannot BOOT from the cd/dvd for some reason.

>

> However, I still think it may be possible to re-format your HD with the floppy set -

> thereby wiping out all the data off your hard drive for good - please beware of

> this...

>

> ==

>

> Cheers, Tim Meddick, Peckham, London. :-)

>

>

>

>

> "Sysu" wrote in message

> news:C0696F87-8DD3-4C18-AC8F-2D7E9D9AA853@microsoft.com...

> > Thanks for your response Peter. But if you read my original post, I tried

> > everything mentioned in the threads . Code 31 is what I am getting. Windows

> > cannot load the drivers. and Bios says CD-rom is not installed. I found no

> > upper or lower filters mentioned in the reg. key to look for and delete.

> >

> > I am a novice at this and not sure about the SATA HD you mentioned.

> >

> > "Peter Foldes" wrote:

> >

> >> I am sorry that you do not want to hear Upper and Lower filters but Code 31 that

> >> you

> >> are receiving is the following and use the manual repair and not the automated

> >>

> >> Code 31

> >> http://support.microsoft.com/default.aspx?scid=kben-us314060

> >> --

> >> Peter

> >>

> >> Please Reply to Newsgroup for the benefit of others

> >> Requests for assistance by email can not and will not be acknowledged.

> >>

> >> "Sysu" wrote in message

> >> news:470B2104-76D8-4CD5-A8D4-6D586A3384FC@microsoft.com...

> >> >I have this problem also after uninstalling game software. In Device

> >> > manager, it show DVD/CD-ROM and under that Multimedia Audio controller with

> >> > an exclamation point by both. But when I update the driver, it installs

> >> > drivers for SoundMax digital audio and places Multimedia Audio Controller in

> >> > Sound devices. DVD/CD-ROM disappears from Device Manager and still not able

> >> > to use CD/Rom/Dvd.

> >> > Steps I have already taken:

> >> > 1.) No upper/lower filters in the Registry that is so heavily floating as a

> >> > solution.

> >> > 2.) Cdgone did not work

> >> > 3.) Microsoft's Fix it said it could not detect

> >> > 4.) I checked my drivers in system 32 and two that are shown in driver

> >> > details of IDE ATA ATAPI and Primary IDE channel (have no Second primary

> >> > channel showing) are not in C:/Windows/System32/Drivers/

> >> > storprop.dll(primary) and pciidex.sys.

> >> > I was told that senfilt.sys should not be in system 32. At one point it was

> >> > not there but in the registry.

> >> > I have not installed the driver for Multimedia Digital Audio driver. I did

> >> > the add hardware wizard and it said 'Windows cannot load the drivers for this

> >> > device(DVD/CD-ROM) Code 31.

> >> >

> >> > In my registry by CDROM in two places are two terms I don't understand.

> >> > INITIALFAIL(by reg.key for deleting filters) and AutoRunDisable(by cdrom.sys)

> >> >

> >> > How can I get the drivers for DVD/CD-ROM to load and not in concert with

> >> > Multimedia Audio Controller that installs SoundMax drivers for sound ONLY.

> >> >

> >> > "Rich Barry" wrote:

> >> >

> >> >> Don, from what you said if you open MyComputer you see the C, D but not

> >> >> the E drive Icon. I would try right clicking

> >> >> MyComputer>select Properties>Hardware>Device Manager>Dvd/Cdrom Drives.

> >> >> Click on the plus sign and you should

> >> >> see two entries for your cdrw drives. If there rt click on each one and

> >> >> choose Uninstall. Restart your Computer and let

> >> >> WinXP reinstall the drives.

> >> >> "ragsy" wrote in message

> >> >> news:4138EB15-6D5D-4532-8A35-5CF868F7D12F@microsoft.com...

> >> >> > Hello

> >> >> > I went to look at what I had done so far and I noticed an error specifying

> >> >> > missing hardware devices but the drivers for those locations appeared ok.

> >> >> > (drive's b: & c:). besides doing a total restore is there any way to

> >> >> > reinsert those two missing hardware icons back so I can use them ? thank

> >> >> > you

> >> >> > --

> >> >> > mrtigre

> >> >>

> >> >>

> >> >>

> >>

> >> .

> >>

>

> .

>
 
I forgot to mention: Whether or not it says Manual or Firmware by your

driver/device click on it anyway, it takes you to the page for both. Also,

being so proud of myself, Error: I typed 'cdrw' in the Find box.



"Sysu" wrote:



> Thanks for the sound advice T. I finally figured out what I was doing wrong.

> I needed to update my Bios from A00 to A05 at Dell drivers and downloads

> site. Also, I was not using the arrows and spacebar correctly to make

> adjustments and hit F1 to help understand what they did.omg

>

> Then went to the manufacturer's website (Samsung) for more info on the

> drivers and device since the drivers installed but device itself was not

> recognized by Windows at startup (code 41). They did have an 'Upgrade' for my

> DVD/CDROM Samsung CD-R/RW SW-248F that I did not find on Windows or

> Microsoft forums/driver info.

>

> Annnnnnnnnnnnnnd Voila...it is working!

>

> OH, In the "Find" box I typed Cd-Rw 248F. There is a drop down menu as you

> type. They have the manuals for download too. It is FREE! The upgrade and

> manual.

>

> Thank you again for your time and informative input.

>

> "Tim Meddick" wrote:

>

> > As "glee" keeps on saying, we are not talking about Primary / Secondary Hard-drives

> > (as you printed out a copy of those settings as it appeared in your BIOS in an

> > earlier post) but rather, we are talking about IDE CHANNELS!

> >

> > IDE controllers often have a setting in the BIOS that enables you to choose whether

> > to use the PRIMARY or SECONDARY or even BOTH of the channels (the IDE controller

> > having two channels).

> >

> > The reason (I believe) that "glee" and I think it may be this setting, is that the

> > MASTER HD is usually connected to the PRIMARY IDE channel and the CD/DVD drive to the

> > SECONDARY channel - thus - if someone tampered with the setting and set it to USE

> > PRIMARY ONLY - then the CD/DVD device would not be working.

> >

> > This is just one theory of quite a few possible causes - another of which could be -

> > as unlikely as it sounds - that your cd/dvd drive failed at the exact same time as

> > all this happened.

> >

> > But you have to start somewhere, and seeing if there is a setting in your BIOS that

> > enables / disables the secondary IDE channel (either with an "on" or "off" setting

> > or, more commonly, a setting that lets you choose either "primary", "secondary" or

> > "both" - where it should be set to "both" you may have accidentally set it to

> > "primary" thereby inadvertently turning off the other channel that carries the cd/dvd

> > drive).

> >

> >

> > One more thing - the use of floppy "installation" disks will do very little for you.

> >

> > They are meant only to start up a PC, ready for installation from an XP installation

> > CD, when that PC cannot BOOT from the cd/dvd for some reason.

> >

> > However, I still think it may be possible to re-format your HD with the floppy set -

> > thereby wiping out all the data off your hard drive for good - please beware of

> > this...

> >

> > ==

> >

> > Cheers, Tim Meddick, Peckham, London. :-)

> >

> >

> >

> >

> > "Sysu" wrote in message

> > news:C0696F87-8DD3-4C18-AC8F-2D7E9D9AA853@microsoft.com...

> > > Thanks for your response Peter. But if you read my original post, I tried

> > > everything mentioned in the threads . Code 31 is what I am getting. Windows

> > > cannot load the drivers. and Bios says CD-rom is not installed. I found no

> > > upper or lower filters mentioned in the reg. key to look for and delete.

> > >

> > > I am a novice at this and not sure about the SATA HD you mentioned.

> > >

> > > "Peter Foldes" wrote:

> > >

> > >> I am sorry that you do not want to hear Upper and Lower filters but Code 31 that

> > >> you

> > >> are receiving is the following and use the manual repair and not the automated

> > >>

> > >> Code 31

> > >> http://support.microsoft.com/default.aspx?scid=kben-us314060

> > >> --

> > >> Peter

> > >>

> > >> Please Reply to Newsgroup for the benefit of others

> > >> Requests for assistance by email can not and will not be acknowledged.

> > >>

> > >> "Sysu" wrote in message

> > >> news:470B2104-76D8-4CD5-A8D4-6D586A3384FC@microsoft.com...

> > >> >I have this problem also after uninstalling game software. In Device

> > >> > manager, it show DVD/CD-ROM and under that Multimedia Audio controller with

> > >> > an exclamation point by both. But when I update the driver, it installs

> > >> > drivers for SoundMax digital audio and places Multimedia Audio Controller in

> > >> > Sound devices. DVD/CD-ROM disappears from Device Manager and still not able

> > >> > to use CD/Rom/Dvd.

> > >> > Steps I have already taken:

> > >> > 1.) No upper/lower filters in the Registry that is so heavily floating as a

> > >> > solution.

> > >> > 2.) Cdgone did not work

> > >> > 3.) Microsoft's Fix it said it could not detect

> > >> > 4.) I checked my drivers in system 32 and two that are shown in driver

> > >> > details of IDE ATA ATAPI and Primary IDE channel (have no Second primary

> > >> > channel showing) are not in C:/Windows/System32/Drivers/

> > >> > storprop.dll(primary) and pciidex.sys.

> > >> > I was told that senfilt.sys should not be in system 32. At one point it was

> > >> > not there but in the registry.

> > >> > I have not installed the driver for Multimedia Digital Audio driver. I did

> > >> > the add hardware wizard and it said 'Windows cannot load the drivers for this

> > >> > device(DVD/CD-ROM) Code 31.

> > >> >

> > >> > In my registry by CDROM in two places are two terms I don't understand.

> > >> > INITIALFAIL(by reg.key for deleting filters) and AutoRunDisable(by cdrom.sys)

> > >> >

> > >> > How can I get the drivers for DVD/CD-ROM to load and not in concert with

> > >> > Multimedia Audio Controller that installs SoundMax drivers for sound ONLY.

> > >> >

> > >> > "Rich Barry" wrote:

> > >> >

> > >> >> Don, from what you said if you open MyComputer you see the C, D but not

> > >> >> the E drive Icon. I would try right clicking

> > >> >> MyComputer>select Properties>Hardware>Device Manager>Dvd/Cdrom Drives.

> > >> >> Click on the plus sign and you should

> > >> >> see two entries for your cdrw drives. If there rt click on each one and

> > >> >> choose Uninstall. Restart your Computer and let

> > >> >> WinXP reinstall the drives.

> > >> >> "ragsy" wrote in message

> > >> >> news:4138EB15-6D5D-4532-8A35-5CF868F7D12F@microsoft.com...

> > >> >> > Hello

> > >> >> > I went to look at what I had done so far and I noticed an error specifying

> > >> >> > missing hardware devices but the drivers for those locations appeared ok.

> > >> >> > (drive's b: & c:). besides doing a total restore is there any way to

> > >> >> > reinsert those two missing hardware icons back so I can use them ? thank

> > >> >> > you

> > >> >> > --

> > >> >> > mrtigre

> > >> >>

> > >> >>

> > >> >>

> > >>

> > >> .

> > >>

> >

> > .

> >
 
I am really glad to hear that you got it sorted....



....and thankyou very much for posting your success in resolving your issue.



==



Cheers, Tim Meddick, Peckham, London. :-)









"Sysu" wrote in message

news:DEB43680-5B41-4B29-A6F8-58BC37BEE1C1@microsoft.com...

>I forgot to mention....

>

> < clipped >

>

>
 
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