Missing CD/DVD Drive

[grahamt]

Hi,



I have an Acer machine running Vista Home Premium with SP2. The machine is

now two years old has been working fine until recently. I am finding that

the DVD drive does not appear in My Computer or Device Manager when the

machine is restarted after being in Sleep mode. The drive can be restored by

doing a Shut Down.



I have found a few similar problems in this forum but the reports were not

exactly the same so I am reluctant to follow the suggested solution of

editing the Registry in case it does more harm than good.



Any ideas please?

 

[Peter Foldes]

Graham



See the following



http://support.microsoft.com/kb/982116



--

Peter



Please Reply to Newsgroup for the benefit of others

Requests for assistance by email can not and will not be acknowledged.

http://www.microsoft.com/protect



"grahamt" wrote in message

news:83DDCF1F-C294-41B0-8E84-6D13A4FCC417@microsoft.com...

> Hi,

>

> I have an Acer machine running Vista Home Premium with SP2. The machine is

> now two years old has been working fine until recently. I am finding that

> the DVD drive does not appear in My Computer or Device Manager when the

> machine is restarted after being in Sleep mode. The drive can be restored by

> doing a Shut Down.

>

> I have found a few similar problems in this forum but the reports were not

> exactly the same so I am reluctant to follow the suggested solution of

> editing the Registry in case it does more harm than good.

>

> Any ideas please?

 

[grahamt]

Hi Peter



I've tried following the link, deleted the registry entries and checked for

newer drivers but it hasn't made any difference. The machine still loses the

DVD drive if it is put into sleep mode. It works correctly if it is put into

hibernate mode.



Any more ideas, please?



Graham.





"Peter Foldes" wrote:



> Graham

>

> See the following

>

> http://support.microsoft.com/kb/982116

>

> --

> Peter

>

> Please Reply to Newsgroup for the benefit of others

> Requests for assistance by email can not and will not be acknowledged.

> http://www.microsoft.com/protect

>

> "grahamt" wrote in message

> news:83DDCF1F-C294-41B0-8E84-6D13A4FCC417@microsoft.com...

> > Hi,

> >

> > I have an Acer machine running Vista Home Premium with SP2. The machine is

> > now two years old has been working fine until recently. I am finding that

> > the DVD drive does not appear in My Computer or Device Manager when the

> > machine is restarted after being in Sleep mode. The drive can be restored by

> > doing a Shut Down.

> >

> > I have found a few similar problems in this forum but the reports were not

> > exactly the same so I am reluctant to follow the suggested solution of

> > editing the Registry in case it does more harm than good.

> >

> > Any ideas please?

>

> .

>