Microsoft Fax

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Michaels Business Printing

I am using Microsoft Fax (came with unit) and have approx. 150 accounts. I
can fax to ALL of them but there are 4 that cannot fax to me. My phone line
is plugged into a ComSwitch 5500 and then into my computer because I have one
line for voice and fax. My operating system is WindowsXP Pro, v5.1

Is there anything I can do so that those 4 accounts can send me a fax? I'm a
printer, not a computer guy, so please try to make your anser as easy as
possible.

Thanks in advance for your assistance.
 
On Dec 13, 3:24 pm, Michaels Business Printing <Michaels Business
Print...@discussions.microsoft.com> wrote:

> Is there anything I can do so that those 4 accounts can send me a fax?

If it works for 146 of the 150, then the problem is at their end, not
yours.
 
"Uncle Grumpy" wrote:

> On Dec 13, 3:24 pm, Michaels Business Printing <Michaels Business
> Print...@discussions.microsoft.com> wrote:
>
> > Is there anything I can do so that those 4 accounts can send me a fax?
>
> If it works for 146 of the 150, then the problem is at their end, not
> yours.
>
 
Thanks for the response, I forgot to mention that the 4 have upgraded their
computers or added a new fax machine. That's why I thought there might be a
compatability issue with me.

"Uncle Grumpy" wrote:

> On Dec 13, 3:24 pm, Michaels Business Printing <Michaels Business
> Print...@discussions.microsoft.com> wrote:
>
> > Is there anything I can do so that those 4 accounts can send me a fax?
>
> If it works for 146 of the 150, then the problem is at their end, not
> yours.
>
 
"Michaels Business Printing"
<MichaelsBusinessPrinting@discussions.microsoft.com> wrote in message
news:D07D0364-A97F-4FE4-84B7-1BBB4DF54421@microsoft.com...
> Thanks for the response, I forgot to mention that the 4 have upgraded
> their
> computers or added a new fax machine. That's why I thought there might be
> a
> compatability issue with me.
>

Starangely, fax systems are not as 100% compatible as you would think they
would be. Occasionally you run into a pairing that just won't operate as
you would expect it to. One of the biggest problems a few years back was
with Group 4 fax systems. These operated 90 times out of 100, but they
simply wouldn't communicate through some PBX systems - to the extent that
when you tried to fax to a PBX connected machine, the number came up as
unobtainable. They are pretty obsolete now.
 
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